My husband and another couple booked a weekend stay for a relaxing/fun birthday getaway. When we walked into our room we were immediately struck by the smell of mold. The "luxury" room that I had booked, was a dark, stinky little hole.
We called the front desk and they moved us to another room which was better, but still very worn. The shower had mold, parts of the cabinet had been ripped off, towels and linens were old. I jumped in the shower, to find that the dirty/hairy bar of soap from the previous guests was still in the shower... YUCK. Also, our maid never even came the next day to make up our room the next day!
The worst part of the experience was the bachelorette party next door. When we were woken at 12:30am for the second night in a row by drunk partying women and men coming in and out of the room all night, we called the front desk. The security guard said that he talked to them, but there was nothing that he could do, so we switched rooms in the middle of the night just so we could at least get some sleep.
I think that the staff at the hotel tries to be helpful, but they just have a crummy place to work with. You can put lip stick on a pig.... and it is still just a pig! Save your money and stay at a Motel Six... you will probably have a better experience!
- Official Description (provided by the hotel):
- Located in Indian Wells, 15 miles from Palm Springs, the AAA Four Diamond 215 room Miramonte Resort & Spa features a world-class day spa with nearby championship golf courses. Parking fee. Resort fee includes in-room internet access. ... more less
- Reservation Options:
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- Also Known As:
- Miramonte Resort And Spa
- Miramonte Hotel Indian Wells
- Miramonte Resort Indian Wells