the most horrible stay we have ever experienced. The bathroom leaked water through the ceiling overnight onto my cosmetics and toiletry bag. All my personal things were wet from ceiling muck! the assistant manager kept saying they needed to take pictures for insurance. Why do we care about your insurance. We drove 2 hours to stay at your disgusting hotel so make us happy. Instead they said we can choose to have our resort fee taken off our bill or ONE free meal. How about a refund on our stay! and some new toiletries!!Then we return again to hotel room and there was a roach in the bathroom. Sorry but we packed up our toddler and things and bolted out of there and they said " would you like a future stay on us??" NO THANK YOU! take our 17$ tax fee you still charged us and CLEAN YOUR FILTHY HOTEL and LEARN TO BEND OVER BACKWARDS FOR YOUR GUESTS! we left a day early and are happy to be back in our clean home no matter cutting our vacation short!ps.the beds sunk in the middle and there was huge cobweb in the corner wall!!! rated F for Fail. 5 star resort?? Yeah right!
- Official Description (provided by the hotel):
- Located in Indian Wells, 15 miles from Palm Springs, the AAA Four Diamond 215 room Miramonte Resort & Spa features a world-class day spa with nearby championship golf courses. Parking fee. Resort fee includes in-room internet access. ... more less
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- Also Known As:
- Miramonte Resort And Spa
- Miramonte Hotel Indian Wells
- Miramonte Resort Indian Wells