Stayed the night here recently after spending 4 nights at Westin Mission Hills. Wanted to check out this place since it had such great reviews. Wish I would have stayed at the Westin.
This place is old and no where near the quality of the Westin. If you have young children, this is the place for you. The pool is set up for kids and the movie on the lawn at night which can be watched from the pool area is great.
The room was OK, again everything is old and dated. Several areas of the hotel are not air conditioned or very limited. We did reserve a corner room as suggested on this site and it was huge. The floor on the right side of the bed was soaking wet to the point of puddling water and getting worse. Called twice with promises that it would be fixed and never was. Tried to avoid it but did forget a few times and got a nice swoosh of water on my bare foot..yuck!
Pool in all fairness was OK. We did go in at the end of the day and with the sand area for the kids, the bottom of the pool pretty much had sand from one end to another which I didn't care for. There were servers on duty but no one ever approached us unlike the Westin where they not only checked on us once we were served but brought us glasses of ice water without even being asked.
Maybe we were just spoiled by the Westin but I would not return to this hotel and not recommend it to anyone other then someone with small children.
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- Also Known As:
- Renaissance Esmeralda Resort And Spa
- Renaissance Esmeralda Hotel Indian Wells
- Renaissance Indian Wells
- Indian Wells Renaissance