We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Family Reunion”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Renaissance Indian Wells Resort & Spa
Ranked #2 of 4 Hotels in Indian Wells
Reviewed November 20, 2012

We had a small family reunion, 25 people. The pool was great, spent hours in it reminiscing! The grounds were lovely and clean. The Restaurant prepared our menu for our reunion get-together and it was fabulous and the price was reasonable. Bravo to the chef, and the servers were all great! Would definitely recommend and go back.

  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Joyce-DiV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,221)
Traveler rating
Traveler type
Time of year
Language

708 - 714 of 1,221 reviews

Reviewed November 12, 2012

Incredible service and staff...on a busy evening with a banquet for 1100 going on, our checkin and services were superb, as soon as the front desk had a couple people in line, 3 additional staff came out to help. Our great thanks to Sergio, he was awesome and took us to the elevators personally, showing us the spectacular atrium. Rooms recently refurnished, beautiful corner suite. Room service great with food amazing. To top it off we saw fireworks from our room!
Very good breakfast at Cava..lemon ricotta raspberry pancakes sitting outside near the pool.

Room Tip: Depends on your preference, our resort view room was perfect.
See more room tips
  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lrcInlandEmpire_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012 via mobile

Stayed here just one night, but this is a stunning property. The staff are very professional, and the rooms are large and very comfortable. I love the closet that opens in both the living area and the bathroom.

The bathroom has a dual sink/vanity that really came in handy. The shower/tub was the only thing that's rather plain in the entire room.

The hotel itself is a bit off the 10 freeway, but it's situated within 15 min of everything.

Overall it's a great deal.

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank MalibuDep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

This place is spectacular! The rooms are spacious and clean, the mountain views are awesome! They had just completed updating the furnishings, including bedside lamps with multiple outlets at the base for charging electronics. Best of all, the staff were so nice! Always greeted you when leaving and entering the hotel. The bellman who took us to our room spent time telling us about all the hotel amenities and answering our questions. The concierge gave us great ideas for local restaurants. The pool, with a sandy beach at one end, a bar (with TV's to check on the NFL games) in the middle, and hot tubs on the side was so relaxing! While I would never pay the amount listed on the door to stay there, the rate we got for participating in a rec tournament at Indian Wells Tennis Garden was a good deal.

  • Stayed: November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

We stayed at the resort while playing in a tennis tournament at Indian Wells Tennis Garden. The location is great if you're spending time in Indian Wells, but it's a little bit of a trek to get to Palm Springs. The resort is beautiful and very well maintained. We enjoyed the tennis courts, enormous swimming pool(s), and hot tubs while there. Our breakfast at Cava and drinks at the indoor bar were both very good. Poolside lunch was just OK. Service was prompt and friendly. We were pleased with our room, but others in our group had some glitches with the AC working properly. It's a great place to stay with family or friends. If returning to Indian Wells, I'd definitely stay here again.

  • Stayed: November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravelerBlueEyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

My family's second trip to Renaissance Esmeralda in a few years. Here's the deal - this hotel is great in a lot of ways, but just not worth the price point in my opinion.

The PROS - Rooms are nice, beds are comfortable, staff is attentive and helpful, and the pool is very kid-friendly (not a plus for all, I know). Great breakfast buffet at Cava.

THE CONS - Trash all over - in the water fountains by the pool, in the flower beds on our balcony, and in the parking lot. Crowded, pool area, cloudy, dirty water (by the end of each day) - I think one of this hotel's biggest problems is it's just too many rooms for the facilities. It just feels like a gigantic resort with too many people. I know you can't pick the crowd, but there were some sketchy people staying there that weekend - we walked off the elevator with our kids to find a drunken argument that almost erupted into a fistfight. I wouldn't expect that for $200 a night.

Overall, I would say there are better deals in the area. We've been to about ten different hotels in the Palm Springs area and this one has lost some of its appeal. It feels dated, crowded, and just not worth the money. If they added another pool designed to be quieter, with cabanas or some premium option for those who want more peace and quiet, I might return. As it is, this place feels like a cash cow that doesn't deliver. Sad...

  • Stayed: December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank oldspeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceEsmeralda, General Manager at Renaissance Indian Wells Resort & Spa, responded to this reviewResponded November 14, 2012

As a returning guest, we were very sad to hear that the resort did not live up to your previous experience. Cleanliness is of utmost important to us and we have done a thorough inspection of the property to make sure it is up to our standards. We hope you will consider returning one day as we truly value your patronage and want you to have a memorable stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

My husband and I spent our 1 year wedding anniversary here. The room was nice and the bed was comfortable. The staff was very nice. The best part of the resort was the pool and location. We spent one day relaxing at the hotel between the pool and spa, and the other day in the El Paseo shopping area. We paid extra in order to have the resort credits each night. There was no restrictions on the use of the credits. The first night we used them for a dinner at the Italian restaurant (would not recommend, nice setting, view and staff, but food was over priced and not very good). We used the rest of our credits at the spa. We ran into a booking issue however the spa staff went above and beyond to make it right. There is a great bar area in the center of the hotel and a great outdoor area with fire pits. We will return and would highly recommend.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Brittany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Indian Wells
3.9 mi away
The Westin Desert Willow Villas
0.3 mi away
Hyatt Regency Indian Wells Resort & Spa
4.8 mi away
Omni Rancho Las Palmas Resort & Spa
Show Prices
Show Prices
Show Prices
3.0 mi away
JW Marriott Desert Springs Resort & Spa
2.6 mi away
La Quinta Resort & Club, A Waldorf Astoria Resort
0.3 mi away
Miramonte Indian Wells Resort & Spa
Show Prices
Show Prices
Show Prices

Been to Renaissance Indian Wells Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance Indian Wells Resort & Spa

Address: 44400 Indian Wells Ln, Indian Wells, Greater Palm Springs, CA 92210-8708 (Formerly Renaissance Esmeralda Indian Wells Resort & Spa)
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Indian Wells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Indian Wells
Price Range: $211 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Indian Wells Resort & Spa 4*
Number of rooms: 560
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Travelocity, Cheap Tickets, Hotwire, HotelQuickly, TripOnline SA, Cancelon, getaroom.com and Evoline ltd so you can book your Renaissance Indian Wells Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Esmeralda Resort And Spa
Renaissance Esmeralda Hotel Indian Wells
Renaissance Indian Wells
Indian Wells Renaissance

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing