What looked to be a 4-star resort on par with the Lodge at Rancho Mirage and La Quinta turned out to be a Best Western on steroids. I'm sure Hyatt spent millions on much-needed renovations, but left none for routine maintenance and upkeep. The quality of the renovation work is questionable at best, and it's obvious they will need to renovate the renovation soon. Yes, they have "seven" pools, but these seven small pools simply comprise the area of one large hotel pool. At the adult pool (Saturday) we witnessed several intoxicated guests; one having to be forcefully removed from the property, all the while kicking over trashcans, ashtrays and spouting obscenities (the edge of the pool was lined with empty beer cans). It may not be the fault of Hyatt, but this was the clientele they're catering to. Sunday was nice, but I will never forget the initial impression. The landscaping looks to have been abandoned, as evidenced by the many leaning, sad, unwatered, uncared-for trees and plants. GO TO THE LODGE for a 4-star experience.
- Official Description (provided by the hotel):
- Hyatt Regency Indian Wells Resort & Spa is a renowned Indian Wells resort situated on a 45-acre desert oasis. We offer delightful Indian Wells, California resort activities to occupy your days of leisure in whatever way pleases you the most. ... more less
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- Also Known As:
- Hyatt Grand Champions Resort, Villas Hotel Indian Wells
- Hyatt Indian Wells
- Indian Wells Hyatt