This is the fourth time we have stayed at this property. It is quite beautiful and we liked the new updated restaurant and patio, outdoor fireplace area. Although we aren't really pool people we did enjoy the beautiful adults only pool for an hour or two each day! The staff and service at the pool was great! The staff at the front counter were unhelpful for the most part and we were disappointed in the room we were given, as it overlooked the parking lot, even though we requested a pool view room beforehand. Although the views of Mt. Eisenhower were quite nice, we found it to be very noisy, especially very early ( 5:30 a.m ) in the morning with the staff making all kinds of noise transporting stuff to the hotel. Also it took about 10 minutes for the hot water to come on in the shower each time we used it! We enjoyed using the cruiser bikes,which are provided in the pool area but sadly they were not in very good shape, and frankly some of them were downright dangerous! (These are the same bikes that have been there for many years and they need some new ones..)
Overall great hotel but could use a bit of attention, I expect a top notch property when paying high resort fees!
- Official Description (provided by the hotel):
- Hyatt Regency Indian Wells Resort & Spa is a renowned Indian Wells resort situated on a 45-acre desert oasis. We offer delightful Indian Wells, California resort activities to occupy your days of leisure in whatever way pleases you the most. ... more less
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- Also Known As:
- Hyatt Grand Champions Resort, Villas Hotel Indian Wells
- Hyatt Indian Wells
- Indian Wells Hyatt