I honestly CANNOT believe how absurdly rude the staff was. Unbelievable. There were multiple wedding parties there after their events, including us. When I called down to the front desk(after ringing and ringing and ringing) to get a taxi, the little man on the end of the line paused and said "wait are you room 501??" told us there were complaints that we were being loud and we needed to be quiet. The walls are extremely thin. After calling down multiple times we never got a cab. Finally we went down to the lobby where we were ignored by both of the men at the front desk. There was another group of guys in the lobby drinking beers and the front desk guy made a stink saying they couldn't drink in the hotel lobby and they needed to throw them away immediately. The man then came from behind the desk and started pointing his finger and telling them to throw them away! The staff is HORRIBLE! Refused to help anyone. Ignored customers. Completely unprofessional jerks. Ill never go back. We all left after basically getting into a shouting match over their extreme lack of customer service.
- Official Description (provided by the hotel):
- Experience all Southern California has to offer at Hotel Huntington Beach. Conveniently located near Orange County's top corporate headquarters, shopping centers and beautiful beaches. ... more less
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