When we booked 3 x rooms we were not informed that the hotel was under renovation. When we arrived my colleagues refused to spend even one night at this property. The hotel was very dirty, the carpets were soiled as was the upholstery on the chairs in the dining area. Part of the floors were ripped up.
Despite being informed they had a 24 hour cancellation the manager Mike refused to refund our bookings for the following 3 nights. Mike advised that he would refund us if he could relet the rooms.
We called later that night under a different name and were told they were sold out. When we asked for Mike for our refund he refused.
This hotel is very dirty and the management dishonest.
Save your money!
- Official Description (provided by the hotel):
- The Comfort Suites hotel is ideally located in the heart of Huntington Beach, close to the Huntington Beach Pier and Bolsa Chica Ecological Reserve. This Huntington Beach, CA hotel is minutes from area attractions, including Disneyland Resort, Downtown Disney's Garden Walk, Knott's Berry Farm, Queen Mary, Universal Studios Hollywood, Catalina Island, Anaheim Convention Center, Angel Stadium of Anaheim, the OC Fair & Event Center, the Orange County Performing Arts center, Bella Terra Shopping Mall, Southcoast Plaza and Block of the Orange Huntington Beach vacation hotels. The Long Beach Airport is 11 miles, the Los Angeles International Airport is 30 miles and the John Wayne Airport is 10 miles from the hotel. There is a wide variety of restaurants and cocktail lounges located in the area within minimum walking distance. Guests will enjoy many full-service amenities, including the free SAVORY STARTS breakfast which features a rotational menu, free weekday newspaper, free wireless high-speed Internet access, Southern California Hotels fitness center, outdoor heated pool and hot tub. This Huntington Beach, CA hotel provides business travelers with conveniences like computer hook-ups, voice mail and access to copy and fax services. Hotel's near Surf City USA. All guest rooms include refrigerator, microwave, coffee maker, iron, ironing board, hair dryer, massage shower head and pillow-top mattress. The Specially designed Theme Suites come equipped with balcony, loveseat and free champagne. Call the hotel direct and ask about Special rates for these elegantly decorated Theme Suites. ... more less
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- Also Known As:
- Comfort Suites Huntington Beach Hotel Huntington Beach
- Huntington Beach Comfort Suites