My two adult daughters and I spent 3 nights in the hotel. We stayed in the Directors' Suite($500 per night) and it was too pricey for the service we received. Our bathroom incidentals were never replenished during our 3 night stay. Our sheets, which were a little soiled from eye make-up were not changed, and the bed was simply remade. We did not receive turn down service, until we requested it, and then that lasted only one night. When the room was cleaned after our first night, the coffee tables were not cleaned, as there were crumbs from muffins on them. The bathrooms had not been cleaned properly--only the towels seemed to have been changed. We called housekeeping to re-clean the room. The sofa bed in the living area was extremely uncomfortable, and lacked the proper bedding. We were constantly calling the front desk, and after checking out, nothing was done to credit our bill. Very dissatisfied with the level of service.
- Official Description (provided by the hotel):
- Located in a community also known as "Surf City, USA", the resort offers easy access via a pedestrian walkway to eight miles of wide beaches where waves crash and surfers reign. The magnificent Andalusian architecture, reminiscent of Spain's southern coast, and lush landscaping combine to create a sense of casual elegance and your own private seaside retreat. All rooms have private terraces, and most feature stunning views of the Pacific. Five different dining restaurants,a grocery store, a full service spa and salon and two pools and several hot tubs on the property. ... more less
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- Also Known As:
- Hyatt Regency Huntington Beach Hotel Huntington Beach
- Hyatt Regency Huntington Beach Resort And Spa