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“Pleased with this hotel”

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SpringHill Suites Victorville Hesperia
Ranked #2 of 9 Hotels in Hesperia
Las Vegas, Nevada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Pleased with this hotel”
Reviewed June 7, 2013

This hotel has a nice location right off the freeway, with a spacious lighted parking lot.
The staff was very friendly upon checking in, and even accommodated our early arrival of half an hour before check-in.
The room is very clean and provides us with everything we were looking for during our travels.

The only cons we found: A door separating the two rooms would definitely be nice.
We stayed on the second floor and unfortunately could hear every footstep from the people upstairs (and of course, as luck would have it, they stayed up late and sounded like there was a family of five heavy-footed people).
I feel these two cons are not something the hotel currently has much control over though, so I rated them the highest rating possible for the things they do have control over: cleanliness, service, price, etc.
I would definitely stay here again.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AprilAnnLV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... H, General Manager at SpringHill Suites Victorville Hesperia, responded to this review, June 11, 2013
Thank you for taking to time to write a review it is greatly appreciated. I am glad to hear you enjoyed you stay. Next time you are in the area we hope to see you and your family again !

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
    61
    56
    17
    5
    4
See reviews for
57
32
7
25
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
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English first
Big Bear Lake, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 5, 2013

The hotel is beautiful.. but better than that... my husband was very sick and I had to have to front desk call an ambulance for me. they called. and brought a bottle of water and offered any other assistance needed. they were very concerned. I work the front desk at a hotel in Big Bear Lake, and the way your hotel staff handled my situation is exactly the way I want my staff to do so as well. l think the staff deserves a big huge THANK YOU!!!! I will definitely stay there again...Also, the pricing is not much more than motel 6 and 100 times nicer!!!!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank calicuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... H, General Manager at SpringHill Suites Victorville Hesperia, responded to this review, June 7, 2013
Thank you for taking to time to write a review it is greatly appreciated. I am sorry to hear your husband was sick but I am so glad to hear we were able to assist you in making sure he got the proper care that he needed. I hope he is doing better now. We hope to see you next time you are in the area.

Thank you,

Marie Pranger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ceres, California
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 19, 2013

Everytime we go to The Army post @ Fort Irwin Ca, we tend to stay at Springhill Suites. This hotel has what this military family needs. We are a family of 6 and we have never had an issue staying there. Front desk clerks and employees have always been great. We asked for cot for our baby and they had it there when we arrived. We plan on returning there to stay this summer. We will go everytime were in town.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank brwneyedharris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... H, General Manager at SpringHill Suites Victorville Hesperia, responded to this review, May 21, 2013
Thank you for taking to time to write a review it is greatly appreciated. I am glad to hear you enjoyed you stay. Next time you are in the area we hope to see you and your family again !

Thank you,

Marie Pranger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Terrace, California, United States
1 review
Reviewed May 13, 2013

This is my 3rd time staying at this hotel. Rooms are very clean. I like the location close to restaurant and shopping. The employees are extremely nice. Beds are very comfortable and nice soft pillows. .I made my reservations with mark and he also checked us in. He is a very pleasant and nice young man.. I highly recommend this hotel. Whenever we visit family in Applevalley we will always stay here.They also offer free breakfast with many choices. Eggs, bacon, hot and cold cereal, waffles muffins juices and hot coffee. Thank you for the nice stay at Springhill suites,

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... H, Manager at SpringHill Suites Victorville Hesperia, responded to this review, May 15, 2013
Thank you for your feedback it helps other travelers when in the area. I am glad to hear you enjoyed your stay. It was a pleasure having you stay with us and we will see you next time you are in the area.

Marie Pranger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Walton Beach, Florida
Level 6 Contributor
345 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed May 12, 2013

I stayed here one night while visiting Apple Valley and Victorville California. The Hotel is a good example of a Springhill Suites and is in close proximity to several restaurants, my favorite being an In-and-Out Burger. No complaints and nothing extra ordinary. The TV in the Bedroom was an OLD Big Box TV and hopefully, they will be replaced soon. All of the staff members that I interacted with were friendly, polite, knowledgeable, and helpful.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sail2fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... H, General Manager at SpringHill Suites Victorville Hesperia, responded to this review, May 15, 2013
Thank you for your feedback it helps other travelers when in the area. I am glad to hear you enjoyed your stay. It was a pleasure having you stay with us and we will see you next time you are in the area.


Marie Pranger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stotfold, United Kingdom
Level 6 Contributor
394 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
Reviewed April 14, 2013

Having driven from LAX in the usual traffic chaos, it was great to arrive at the SHS in Hesperia. I had picked this hotel as I like the consistency provided by the Marriott chain and it got us out of LA ready for our trip the following day.

Our initial response ... Wow, what a great welcome! I know that as an Elite member, my status is squally recognised but, the lady on the front desk was just so great. Unfortunately, I cannot recall her name name but she was so helpful.

The room was very comfortable and reasonably laid out but the decor is old and fittings too ... There is a fridge with small freezer space ... It was very Clean and the bed comfortable ... There s a microwave and Disposable cutlery and dishes were provided ... No view ... Limited TV channels ... Good wifi

Breakfast was good ... Natural oatmeal, scrambled eggs and Canadian bacon - waffles etc. - no fruit cartons but yogurt was available.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... H, General Manager at SpringHill Suites Victorville Hesperia, responded to this review, April 16, 2013
Thank you for taking the time to share your experience with other travelers and our staff at the Springhill Suites. I am happy to hear you enjoyed your stay. Thank your for your loyalty to Marriott's worldwide. Next time you are in the area we hope to see you again.

Marie Pranger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 12, 2013

This property is immediately next door to a Courtyard by Marriott (actually on the same lot) and they share the same employees. SpringHill has few amenities but the place is very clean and they offer Paul Mitchell bathroom sundries. The bed was extremely comfortable, there was free wifi in the room with no fancy passwords necessary. There is an exercise room, although tiny and an indoor swimming pool. Breakfast is offered every morning with a wide selection of food and the staff is very nice and helpful. A computer is available in the lobby along with coffee, fruit and a newspaper and in the late afternoon delicious cookies are out. A pleasant experience in less than luxurious surroundings.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elev121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... H, General Manager at SpringHill Suites Victorville Hesperia, responded to this review, April 15, 2013
Thank you for your feedback it helps other travelers when in the area. I am glad to hear you enjoyed your stay. It was a pleasure having you stay with us and we will see you next time you are in the area.

Marie Pranger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Victorville Hesperia

Property: SpringHill Suites Victorville Hesperia
Address: 9625 Mariposa Rd, Hesperia, CA 92345 (Formerly SpringHill Suites by Marriott)
Phone Number:
Location: United States > California > Hesperia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Hesperia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Victorville Hesperia 3*
Number of rooms: 63
Official Description (provided by the hotel):
The SpringHill Suites by Marriott in Hesperia, California preserves the spirit of hospitality and history of the American West. Conveniently located off I-15, we are convenient to Apple Valley, Victorville Mall, Factory Outlet Center, Big Bear Ski Resort, Wrightwood Ski resort, Silver Wood Lake, Edwards Air Force Base, Las Vegas and Ontario. Whether your purpose is business or pleasure, we provide all the amenities important for today's travelers. Enjoy our spacious and stylish two room guest suites, featuring: a large sitting area, well lit work place, 19" LCD cable TV in the living room and 32" TV in the bedroom, high speed internet, two telephones, voicemail, coffee makers, microwave oven, mini-fridge, hairdryer, and iron/ironing board. To further enhance your stay, we provide a complimentary deluxe breakfast, free local calls, fax/copy service, business center, fitness center and heated indoor pool/whirlpool. ... more   less 
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Also Known As:
Springhill Suites By Marriott Hesperia, Ca Hotel Hesperia
Hesperia Marriott

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