If you're counting on a smoke-free environment, this hotel is NOT the one.
Our room smelled like a pack-a-day smoker had been there for a year immediately before our arrival. When questioned about the "smoke free policy", I was told "oh yes, we caught someone smoking and kicked them out".
They then said they would clean the carpets after we left, and gee, it's too bad they don't have any air purifiers on site. They also could not put us in another suite because no other suites were available.
For this I got a measly $20 off my two-room king suite accommodations for ONE of the two nights my family was there.
Add to this that many times one could smell fresh cigarette smoke in the hallways of this hotel. Staff seemed 'mildly interested' when this was reported but did nothing about it. After all, they don't have any means to deal with such an event!
I would not advise anyone who needs a smoke-free atmosphere to stay at this location.
- Official Description (provided by the hotel):
- San Bernardino County Fair May 9th - 17th. While in town visit Route 66 Museum. Stay Smart at Holiday Inn Express Hotel & Suites Hesperia/Victorville, CA, located just off the I-15 exiting Main Street in the High Desert, minutes away from the towns of Big Bear, Apple Valley, Adelanto, Victorville and Southern California Logistics Airport (formerly George Air Force Base), the hub of distribution. The Holiday Inn Express Hotel & Suites Hesperia/Victorville, CA is a non-smoking, AAA Three Diamond and FEMA approved safe interior corridor hotel. 24-hour business center with high-speed DSL and Wi-Fi wireless Internet access is available in public areas. Our front desk is staffed 24-hours with friendly, professional staff to assist you. The Holiday Inn Express Hotel & Suites, Hesperia is committed to providing accessible facilities under the Americans with Disabilities Act. Area attractions: San Bernardino County Fair Grounds, Route 66 Museum, Maverick Stadium, Huck Finn Jubilee, Glen Helen Pavilion, Competitive Edge Racing, Green Tree Golf Course, Cal Earth Institute, Hesperia Lake, Big Bear, Lake Arrowhead, and Mt. High are all right here. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites
- Holiday Inn Express Hotel Hesperia
- Holiday Inn Express Hesperia
- Holiday Inn Hesperia
- Hesperia Holiday Inn