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Quality Inn
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Reviews (179)
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All reviewsbottled waterdefinitely stay here againfree breakfastvery comfortable king size bedquick snackseparate hot tubworked very harddowntown arearestaurants and shoppingmicro wavesmall refrigeratorplace to stayin townno elevatorvisiting friendsconvenient locationfelt very safe
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Reviewed February 11, 2007

I stayed at the Quality Inn in Hemet for 2 nights, during this time I had received a few phone calls with regards to a family emergency. The people at the desk told me they would not put through any more phone calls, they said they were not obligated to do this. On numerous occasions when my family did call, the front desk put them on hold for 2 seconds and then came back on the line saying there wasn't any answer. They flat out lied, as there was never any ringing on the other end as there had been before. The front desk told me to get a cell phone!! I was staying there after reading their site telling me of the services offered. I don't recommend this place to anyone. These people happily took my money and then played very unproffessional games with me. I can't believe that Quality Inn has no control over the franchise owners for such behavior. If they can't deal with the needs of their guests, perhaps they shouldn't be in the hospitality business. Perhaps they should have voice mail or direct calling available. If not, they should remove the phones and state on their site that there will be no incoming calls. This is such blatant discrimination, and to think that the owner himself was ok with this. Unbelievable!

  • Stayed: February 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank jmmiller99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarke123419, Manager at Quality Inn, responded to this reviewResponded December 25, 2007

I believe this is a created issue,infact we at hotel provide not only free local calls but free long distance calls within 50 states of U.S.A
so the question of not allowing the incoming calls does not arise.Infact we had noticed at the hotel that said guest was very disturbed and we tried to help her in every possible way to make her stay very comfortable! we also charged her for her pet for only one night instead of her two night stay!

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Reviewed April 10, 2018
Google Translation

  • Stayed: April 2018, traveled with family
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management247, General Manager at Quality Inn, responded to this reviewResponded 4 weeks ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2009
Google Translation

  • Stayed: October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.