The room was clean but that is where it ends. Noisy corner, very small, shower barely put out a trickle of water, the king size bed left only a narrow walking space around the bed. Should have been less than $100,00 but we were charged 3 times that much for this budget motel experienceMore
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This place is certainly nothing flash; but considering the cost, it was OK. The accommodation is a bit outdated and gives you a feeling of insecurity with its outside-only office entrance and the quantity of service vehicles parking there. But you get what you pay for, and we have stayed at Travelodges far worse (SFO North).
On the positive side, there is a continental breakfast with a waffle machine and the location is good for the northern Sonoma wineries.
Thank you for taking the time to review our hotel for your recent stay with us. We are glad that you enjoyed our breakfast and found the location convenient to most of the hotspots in the area. We are sorry for the sense of insecurity you felt during your stay, but throughout the week, we do get a lot of our business through construction workers and corporate employees aside from just tourists. During the evening, for the safety of our guests we do have a night window that is in the interior of the building. Hopefully, you can give us an opportunity to wow you again if you are traveling to or through Healdsburg.
Dirty curtains and Sheets, more like a budget motel than a hotel. Can't believe how expensive it was; not worth the money at all.
First and foremost, I am personally sorry for the terrible experience you had while staying at our wonderful property. When we receive reviews like this, it is kind of personal so we try to see what went wrong with the stay.
Our housekeeping staff works hard daily to ensure that the rooms are well-cleaned and maintained for every guest. The sheets are changed daily in our rooms which brings up my next point of notifying the front desk staff if you encounter this problem during your stay so that we may move you to a different room if that was truly a problem.
The rates, as you can probably see in Healdsburg, are high whether or not it is a budget hotel or not. We maintain our property to the highest standards and have the utmost discipline in keeping our guests happy. The pricing of the rooms is based on simpel supply & demand in the area and the rates are competitive with the other nearby hotels.
If you sincerely feel like you did not want to stay at our property after checking into the hotel room, we would have been more than happy to assist you if you brought this up to our attention at that point. We have such limited options as to what we can do after your stay such as simply apologize for the inconvenience caused. The same rates are visible to all guests and each guest has the option to stay based on their budget, as we don't want to force any guests to stay with us. You chose to stay with us knowing the room rates and didn't bring up any issues when checking into the room or when checking out.
Sorry for the inconvenience caused during your stay and we wish you the best in finding a hotel in your budget that can better serve your needs.
I stayed for three nights with my daughter while exploring the area. This hotel location was convenient- close to Healdsburg Square, the river, hiking, restaurants, a Safeway with breakfast/lunch/dinner buffet, and an excellent nail salon- 1st Nails.
The room, however, was slightly dirty, the refridgerator was not working. The manager had everything shut down early for breakfast my first morning, but did open the door for me after I knocked hard a second time. I never saw anyone use the pancake griddle, probably because the only toppings offered were squeezable bottles of Smuckers. No peanut butter, no butter. The two fruits offered were tasteless apples and overripe oranges.
The best breakfast feature was the coffee machine, which ground beans before brewing each cup.
Thank you for taking the time to review our property. I am glad that the Square and your other hotspots were close to our location. My sincere apologies for the in room inconvenience caused during your stay. Our Travelodge brand serves a continental breakfast containing the food that is served. I apologize if it did not meet your expectations. If you are ever in the area again, please give us a chance to wow you!
We loved this motel. We wanted the upper floor and it was a trek to the third floor but well worth it. We had a corner room and we had windows on two sides - cool night with both windows open - perfect.
There were several tables and chairs set out in a covered area near the parking area for guests to sit in - we read books for an hour or so.
The Desk Clerk and his wife were very friendly and accommodating - helped us get closed captioning with a separate remote.
We would go out of our way to stay here again.
We sincerely appreciate you taking the time to write such a nice review for our hotel. It is always nice to hear that our guests had a wonderful stay. We are glad you enjoyed the outdoor gazebo area as well and our staff always go out of their way to accommodate the guests as best as they can. We hope to see you again soon when you are in the area. Feel free to give us a call anytime you'd like to stay with us again!
