The hotel was fair as far as LaQuinta's are. Nothing special and in an OK area. It is possible to walk to the grocery store or Target. The main problem I had with this property is the staff. They were rude from the time I checked in. It had to do with having a credit card for a deposit even though I have a direct bill account with a credit card on file. Very sarcastic and just down right rude. This is including the assistant manager who was Max Oceguera. I asked for the hotel manager to give me a call the following day and when she did call, all she did was tell me that her staff is great. Without even checking to see what how valid my issues were. She totally discounted my concerns. I'm an Elite member and I stay at LaQuinta's on a weekly basis for business. And when you're tired and you finally make it to your hotel, you don't expect to be treated poorly. If it had not been late in the day and the other area hotels were full or filling up quickly, I had to suck it up and stay. But this is one place I will never stay again.
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- Also Known As:
- La Quinta Inn And Suites - Hayward Oakland Airport Hotel Hayward
- La Quinta Hayward
- Hayward La Quinta