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Days Inn & Suites Hayward
Ranked #12 of 16 Hotels in Hayward
Reviewed September 8, 2013

This is a basic hotel that provides just about basic facilities. Spent four nights here and I now wish we hadn't. On first sight the room looked ok but as you live with the facilities you begin to notice the problems. From the outside the buildings look a if they have been recently painted. If this is part if a make over then more needs to be done to raise standards. The air conditioning unit is noisy and does little to cool the room. The shower curtain needs to be changed. It had black spots over the inside surface.
The breakfast was limited. You have to be there very early otherwise the food is consumed. There seems to be no attempt to replenish items.
The coffee on one morning was old.

  • Stayed: September 2013, traveled as a couple
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Thank Clachmhor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genna P, General Manager at Days Inn & Suites Hayward, responded to this reviewResponded November 20, 2013

I apoligize that you had a multiple issues, I ensure you that will be retraining each every department to ensure future guests do not have the same experience.

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214 - 220 of 296 reviews

Reviewed September 2, 2013

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Days Inn
Thank Linda B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Genna P, General Manager at Days Inn & Suites Hayward, responded to this reviewResponded November 20, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 24, 2013

Nothing fancy, just a simple, clean affordable place to stay approx, 30 mins, from the warf. I would stay there again. Nice staff and good simple breakfest.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Days Inn
Thank Ken P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genna P, General Manager at Days Inn & Suites Hayward, responded to this reviewResponded November 20, 2013

Great Review! Thank you for taking out the time to inform us how your visit was at our hotel.

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Reviewed August 11, 2013

At first everything was well. Nice rooms (so we thought), clean beds etc...We were sadly mistaken. There is a serious bug problem here. I have never seen bed bugs in my whole entire life until I stayed here. It's not even JUST solely bed bugs, it's all types of bugs: fleas, random brown bugs etc... They could be crawling on you while you're sleeping without you knowing-- which would explain the random bumps all over my body. The bed itself needs to be THROWN OUT. We lifted it up and it was dirty, and had spots all over. It really shows much they care about their guests. The room may look clean, but when inspected you can clearly tell they do not thoroughly clean the room. They just "fix" the bed and "clean" the bathroom.

There is some good- Gina is a great manager. Really nice, and she seems to care about what's going on. But, Bill (I believe) was sort of rude, he had a lack of customer service, and complained when we asked him something. He would go "ughhh" or he would sigh. I don't necessarily believe he does it intentionally, but he's not friendly.

Wifi sucks, by the way. I was here on business and I needed it--they didn't have it for days and finally got someone to come. Even then it was slow, and hardly functioned well. Stay somewhere else, please. At least until they get this place exterminated, and actually clean this room like maids at other INNS do. Who would think a hotel would be so...so...dirty?

  • Stayed: July 2013
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Thank Imek100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genna P, General Manager at Days Inn & Suites Hayward, responded to this reviewResponded November 20, 2013

I apologize that your experience at our hotel was unpleasant . I ensure you that your conerns and comments will not be taken lightly. Since this review we have been aggressively making sure hotel is constantly being inspected by Pest Control Company, so there is no repeat incidents that you had at our hotel.

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Reviewed August 6, 2013

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Days Inn
Thank Sunil A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Genna P, General Manager at Days Inn & Suites Hayward, responded to this reviewResponded November 20, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 29, 2013

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Days Inn
Thank April H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Genna P, General Manager at Days Inn & Suites Hayward, responded to this reviewResponded November 25, 2013

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Reviewed July 18, 2013

My husband shower and the water was all over the floor, we let the front office know to have someone clean it up. No one came to clean it up. We have to use up all the towels to dry the floor. Will not stay at this hotel again.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Days Inn
Thank Hosanna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genna P, General Manager at Days Inn & Suites Hayward, responded to this reviewResponded November 25, 2013

Our apologies, staff will be made aware.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Hayward

Address: 24400 Mission Blvd, Hayward, CA 94544-1618
Phone Number:
Location: United States > California > Hayward
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #12 of 16 Hotels in Hayward
Price Range: $85 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Hayward 2*
Number of rooms: 41
Reservation Options:
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Also Known As:
Days Inn And Suites Hayward
Days Inn & Suites Hayward Hotel Hayward
Hayward Days Inn
Days Inn Hayward

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