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Reviewed October 29, 2012

Free shuttle bus is both on time and safely driven
Really lovely staff who actually care
Quick checkin and checkout with minimal fuss
Comfortable bed and clean room
Washing facilities downstairs - BYO coins
Breakfast is not that exciting but still good

A definite winner as a stopover sleepover

  • Stayed: November 2011, traveled as a couple
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Thank diamondsandpearls_88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELAXHB, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this reviewResponded November 10, 2012

diamondsandpearls_88
Thank you for choosing the Comfort Inn Cockatoo for you accommodation near LAX. I'm pleased you were able to make use of our 24 courtesy shuttle and that it worked out well for you. I am pleased to that we have made you feel welcomed and comfortable here. We look forward to your next reservation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2012

Stayed there for 6 days, on vacations. I've asked to change the room from 2nd to the 3rd floor in the 2nd night as the guests above my room were noisy and we couldn't sleep well in the 1st night. The hotel is clean, rooms are spacious and there is a refrigerator, microwave and cook in the room. There isn't any dishes though that you can use to cook or heat your food in the microwave so be prepared to have your own. Free and fast internet access. It is close to 105 freeway, so you can get to Los Angeles downtown, Hollywood or Santa Monica easily (depending on the traffic and if you've rent a car, of course). Breakfast is good - eggs, hamburger, waffle machine, fruits (banana, apple and orange), yogurt, boiled eggs, cereals. The cafeteria is small, so here is a tip: take the trays from your room to the cafeteria, if the tables are all full you can take your breakfast to your room using the tray. The drawback is that they didn't accept AMEX prepaid card - some of the frontdesk attendants said they'd accept it, others didn't, because there isn't a name printed on it. And, they've told me they'd accept debid card from Brazil but in the end I was told they didn't, only credit is accepted. So if you are not from the US, be prepared to use your credit card or pay in cash. Some people mentioned in the reviews it isn't a safe area, but I felt pretty safe. There isn't anything to do in the neighbourhood so you wouldn't want to go out at night in the hotel area anyway.

Room Tip: Choose rooms in 3rd floor as you can hear the footsteps from guests above you.
  • Stayed: October 2012, traveled with family
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Thank Emi-BR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELAXHB, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this reviewResponded November 9, 2012

Thank you for allowing us the opportunity to welcome you during your recent vacation in Los Angeles. I am very pleased you found the cleanliness of the hotel up to standard as we feel this is one of the more important services a hotel should provide.

We look forward to welcoming you back in the near future.

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Reviewed October 8, 2012

Great service, large comfy room and good free breakfast, just unfortunately in a bit of a rubbish area. Car was locked up in a free car park which was great and there was plenty of room so parking would never be an issue. Recommend hotel for a one night stay over but not for a longer holiday just due to the area.

  • Stayed: September 2012, traveled as a couple
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1  Thank shrewsontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

We picked this hotel on the basis it was fairly near LAX after a long flight from the UK which it was. Parking for check-in very tight on no-through road outside. Given a security number for parking garage a few feet away which is shared betweeen 3 hotels so although secure and bigger then it looks from outside, parking can be crowded. More signage needed inside such as pedestrian way out!
Check-in itself very pleasant. Given top floor room as requested plus all the hotel info such as breakfast times, etc by clerk. Room very large, nothing special but fine for 1 over-night stay only. Kitchenette complete with fridge, large microwave, cooker burner with 1 hot plate only but no plates, cutlery etc. Kitchenette in alcove off bedroom but if planning on self catering it would be a real squeeze as using the cook top would mean moving other things around for the space needed. Very restricted space in kitchenette area.
Bed and pillows very comfy. Breakfast fine and choice of 2 hot items. Pool looked nice in the internal courtyard but had no time to use.
Area surrounding hotel not too bad, very busy roadway at top of short hotel street - not very pretty looking but acceptable. A few fast food restaurants withing walking distance. As we intended to drive onto Las Vegas from here, it was a cracking location from that point of view as the freeway was only yards away.
Overall a pleasant enough stay but hotel could do with a lot more signage inside and out in the garage area. Would we go back? Maybe for 1 night only as lots of hotels in the LAX area so it really depends on your needs.

Room Tip: Top floor for more privacy.
  • Stayed: September 2012, traveled as a couple
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Thank Wonderar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

As a handy stopover for LAX, we found this hotel very good value for money. Huge room, free secure parking, free wifi, free breakfast which hit the spot. Staff friendly and helpful. One minor point would be gloomy lighting in the room. Would return...

Stayed: September 2012
2  Thank R6julie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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