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“Needs updating fast !! Dirty ! ! Foisty smelly !!” 1 of 5 bubbles
Review of Half Moon Bay Lodge

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Half Moon Bay Lodge
Ranked #3 of 8 Hotels in Half Moon Bay
Certificate of Excellence
Ilkley, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Needs updating fast !! Dirty ! ! Foisty smelly !!”
1 of 5 bubbles Reviewed September 21, 2012 via mobile

Sayed here for last part of our lovely hol to Califiona this was supposed tp be our be our last hotel before heading home .
What a shambles from start to finish only lasted 1 nigjht was booked in for 5 but one was enough ! After reading the reviews on this hotel we thought it sounded perfect On arrival greeted by an old man who was very helpful but not much else. My husband had mentioned it was a speaial birthday when booking this but no awknowlegement was made at all rooms were very untidy and foisty smell. breakfast next morning no tables to sit on old lady serving breakfast looked very untidy and scruffy put us off breakfast ¡ husband got no sleep night before due to some people arriving very late in the night early mornnig think that was the last straw for us needs updating fast !!

  • Stayed July 2012
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Ali_traveller_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith W, Manager at Half Moon Bay Lodge, responded to this review, October 4, 2012
Thank you for your feedback following your recent visit. We guarantee your full satisfaction. I would appreciate the opportunity to learn more about your experience so that we can create a more enjoyable experience for you and all of our guests.

Please call me at your convenience, at 650-726-9000.


Thank you,
Keith Wesselmann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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539 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
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English first
Gravesend, United Kingdom
Level Contributor
111 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed September 17, 2012

Stopped here for one night after visiting Napa on the way down the coast. We stayed here a couple of years ago and had an excellent experience so decided to stay again. We were not disappointed, the customer service was excellent, the room was lovely, the hot tub and pool not crowded and beautifully clean. The breakfast the following morning was in a lovely room and continually supplied with fresh items. I would highly recommend this hotel to others.

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kemper_Forbes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed September 13, 2012 via mobile

Stayed 2 nights on the way fron SF to LA. First night was good in a King Garden view room. Second night was poor as we had to change rooms. We were right next to the reception area and it was very noisy. Then at 5am the guest above our room got up and started walking around, the noise came straight through the ceiling.
Also the young girl on reception at night should focus more on customer service than texting on her phone :(
Some milk in the fridge would be appreciated.
Has potential to be very good with a few changes and some good old fashioned service.

Stayed September 2012, traveled as a couple
Helpful?
Thank Domoliscious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith W, General Manager at Half Moon Bay Lodge, responded to this review, October 5, 2012
Thank you for your review. We want all of our guests to have an extraordinary service experience with every visit. I am sorry to learn we fell short of that mark during your recent stay, and your feedback is helpful in moving us toward our goal.

Warm Regards,
Keith Wesselmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
151 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 bubbles Reviewed September 10, 2012

We chose this hotel partly because of positive reviews here on Trip Advisor. You win some, you lose some...our experience was not as good as that of other reviewers.

First impressions were good with friendly and helpful check-in. As others have noted, the hotel is set back from the highway and has nicely landscaped grounds. The room itself was spacious and the beds were comfortable. There was a balcony with two chairs and a small table, overlooking gardens and a golf course.

This is an older hotel, which seems to be in the gradual process of being updated. The walls in the room were very thin. We could hear people talking in the room next door and the door from the corridor outside didn’t keep much noise out. There was a ceiling fan and a sliding door onto the balcony for air, there was no air conditioning. The bathroom had an opening window which helped the airflow a little.

There was a very small wet bar area, with no way of heating up food. The bathroom was OK but had very limited counter space for toiletries etc. A shelf or two would make all the difference. The shower worked fine. Housekeeping was a little inconsistent, one of the robes disappeared one day and wasn’t replaced. The towels were not always very clean, one had black stains which may have been mascara or even shoe polish...

The wifi didn’t really work properly, we had to keep logging back in continually. This didn’t happen anywhere else on our trip.

The staff were friendly enough when we arrived, but we had a problem with billing part-way through our stay and we did not feel that the staff handled the situation very well. We had to chase them a couple of times to get any resolution to the problem. It seemed that they just weren’t prepared to make much effort and it was finally resolved in a grudging manner. That kind of thing is a deal breaker for us.

The town itself has all the amenities you’d need and is about a 5 minute drive away.

  • Stayed August 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank ednacloud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 6, 2012

Located off Hwy 1 at the south end of Half Moon Bay. We were greeted by frienldy staff and the room and bathroom were spacious and clean. Balcony overlooked the golf course and it was very quiet and peaceful. Outside appearance of the lodge also very nice. Complimentary full breakfast was very good and. Nice breakfast room adjacent to the pool area.

  • Stayed August 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank honeylore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountain View, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 28, 2012

This hotel gave my family and I a wonderful, quiet night and a fine breakfast the next morning. The hot tub and heated pool were appreciated on a chilly, foggy August day. The views from our balcony rooms were lovely. I personally had the best night's sleep in a long time in a comfortable bed in a very quiet hotel. I liven within driving distance and plan to return for another weekend getaway.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Maureen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockton, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 26, 2012

We have stayed at the lovely lodge before and enjoyed the second floor rooms with private balcony overlooking part of the adjacent golf course. Savored the extensive complimentary breakfast with self-prepared waffles (pumpkin mix during pumpkin time!!!). So it was only fitting to celebrate an important birthday there, with daughters and grandkids in three rooms. We all had a marvelous time toasting grandma at the outdoor fireplace and pool. Gunter Konold

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank zeus777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Half Moon Bay Lodge

Property: Half Moon Bay Lodge
Address: 2400 Cabrillo Hwy S, Half Moon Bay, CA 94019-2253
Phone Number:
Location: United States > California > Half Moon Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Half Moon Bay
#3 Romantic Hotel in Half Moon Bay
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Half Moon Bay Lodge 3*
Number of rooms: 80
Official Description (provided by the hotel):
Escape to Half Moon Bay, where you can brave the waves of Mavericks, explore our community of arts filled with jazz clubs and galleries, and indulge in sustainable cuisine at premier local eateries. ... more   less 
Reservation Options:
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Also Known As:
Best Western Plus Half Moon Bay Hotel Half Moon Bay
Best Western Half Moon Bay
Half Moon Bay Best Western

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