my wife and i had an anniversary weekend here recently which we thoroughly enjoyed. however, given the price points of the ritz carlton, i'm not sure we would go back unless we had a certificate like the American Express one we used for one free night, complimentary breakfast, and parking. the cost of the room (i think we were originally going to be in one of the out buildings but we were upgraded to a deluxe room on the 6th floor of the main building with a view of the ocean and the 18th hole) is in the $545-635 range for a weekend night but on top of that you have (i) a $25 resort fee, (ii) a $45 valet parking fee (really?, this is half moon bay, not downtown manhattan or union square), (iii) the usual taxes, so realistically you you are going to pay at least $680/night for a basic room with no breakfast or complimentary drinks included. while we don't object to paying for pricey hotel rooms (we usually get a suite at the campton place when we do a local getaway), we do think the ritz carlton is a bit over the top in terms of what it charges. however, our review isn't going to change their pricing policies so one should at least know what to expect!
the great things about our stay were (in no particular order):
-the view from our room was great looking south down the coast and with a view of the 18th hole. watching the golfers (a few competent ones but mostly duffers and hackers!) was great entertainment. one guy made a beautiful long putt which we applauded from our room much to his pleasure (he had an audience). another bunch of guys forgot their clubs on the green which the following party had to pick up. others ended up completely losing their balls.....
-the staff did some very nice anniversary treatments for us. when we came back from dinner on the first night, there was a rose petal heart on the bed in our room, and when we had our couples massage the next day they did the same rose petal treatment on the massage beds and gave us a "thank you" anniversary gift (thanks courtney and diana for wonderful massages)
-the staff are very polite and professional and the rooms are of fairly good size. the bathroom shower is fairly small (no couples shower!) but the bath is of good size.
-the breakfasts are good but expensive ($27 for the cold buffet, $41 if you want an omlette or something cooked as well). one of our breakfasts was included in our complimentary night package while the other was comped because of a snafu (the order took ages to arrive)
-they give you a nice half glass of wine at check in
-our housekeeper was very good
the "need to improve" parts are:
-the check-in was polite and professional but they could have explained more about how the breakfast credit worked. we had no idea so when we showed up at the restaurant the next morning and told (jessica?) we had a complimentary breakfast, she looked at her list and told us we were not on that list! it took her until the end of the breakfast (well after we had ordered) before she confirmed what we had told her. however, she still couldn't tell us exactly what would be covered. consequently, we ordered a couple of cheaper items lest they tell us at the end that what we ordered was not covered by our rate. other hotels are more explicit on breakfast policy so one knows what to expect.
-the valet parking thing for $45 is pretty ridiculous. as far as i can figure, you cannot self park if the other tripadvisor reviews are to be believed so you are stuck with this. as i said above, this is not union square so they should just ditch the whole parking charge. when we stayed at a high end hotel in central rome, the valet parking was included, and the same applies for when we stay at capella pedregal in cabo san lucas. i don't know how the ritz carlton justifies this policy other than the fact that they have a captive audience.
-resort fee of $25 per day? i did use the fitness center once but i'm not sure it warrants the additional charge
-we would have liked to get a newspaper delivered to our room in the a.m. we were never asked about this at check-in. again, things could have been explained a bit more completely when we arrived.
all in all, we did appreciate the ritz carlton and it's staff on our anniversary weekend but as i said in the header, it is overpriced for what it delivers compared to other high end hotels that we frequent.
- Official Description (provided by the hotel):
- The Ritz-Carlton, Half Moon Bay, an elite golf and spa resort hotel. With two distinct guest room experiences from the guest houses to our main building, the hotel highlights the beauty of the Northern California coast with a modern and elegant decor. ... more less
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- Also Known As:
- The Ritz Carlton Half Moon Bay Hotel Half Moon Bay
- Ritz Carlton Half Moon Bay
- Ritz Half Moon Bay
- Half Moon Bay Ritz Carlton