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“Clean hotel and not a bad location”

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Courtyard Los Angeles Hacienda Heights/Orange County
Certificate of Excellence
Deep River, Connecticut
Level Contributor
145 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Clean hotel and not a bad location”
Reviewed October 4, 2013

This place was pretty nice. It looked new. There was plenty of parking, and there were several restaurants in an adjacent shopping center, not to mention on "the strip" less than 1/4 mile away.

The room and bathroom were very clean, and I was impressed that some of the lights had motion sensors. I had a king bed in the room, and it was quite spacious. Very nice desk/dresser and tv. The bed was clean and very comfortable, with a number of pillows.

I would definitely stay here again.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cable_consultant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 reviews from our community

Traveler rating
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    49
    26
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    3
See reviews for
27
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 23, 2013

Nice Courtyard with the updated lobby. Friendly and courteous front desk staff. Rooms have the updated beds, which are really nice. Pool is clean and courtyard is nice. Workout room is small, but the equipment is relatively new, has built-in televisions, and is well-maintained.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cobrandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange, California
Level Contributor
104 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed September 5, 2013

The Courtyard Los Angeles Hacienda Heights/Orange County may have the longest name of any hotel that I have stayed at. The hotel is in a somewhat hidden location, as it is not visible from any landmark in the surrounding area.

Located above a shopping center that includes an 85C Bakery, Guppy House and Daiso to name a few, the hotel is not even visible from the shopping center. Other close landmarks include Schabarum Regional Park and the Puente Hills Mall.

Upon entering the hotel, the front desk is located to the left. My Ritz Carlton Rewards Platinum status was recognized and all benefits were clearly explained. I inquired about an upgrade since the hotel seemed fairly empty. After some searching, the front desk agent placed me into a King Bed Suite.

Finding the elevators in this hotel requires a tour guide, map and GPS just in case you get lost. The hallways are a true maze that seems to zig-zag around the property.

After finally locating the elevator and making it up to the fourth floor, I made my way to the room.

Upon entering the suite, the bathroom is located to the left. The sink is separated from the shower/tub combo and toilet. The counter space is tiny with barely enough room for one person, let alone two.

The bathroom is also very small, with barely enough room to maneuver.

The room then opens up to the living room, which includes a wet bar with mini-fridge and microwave oven.

The desk provides a very large work surface with a TV right next to it.

There are two chairs, a small sofa and small coffee table.

The bedroom is separated from the living room, and the door provides surprisingly excellent noise insulation.

The bedroom is large but sparsely furnished. There is a small sofa, a lounge chair with the dresser and TV being located far away from the bed.

The bed is on the firmer side, and I found it somewhat uncomfortable.

There are two air conditioning units, one in the living room and one in the bedroom which does help to keep the entire suite at a comfortable temperature.

The hotel is located to plenty of dining options in the nearby area, as well as a movie theater with easy freeway access. This Courtyard is a good business hotels and perfect for a short stay.

Stayed September 2013, traveled on business
Helpful?
1 Thank TheMysteryTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 9, 2013 via mobile

I was part of a tour group and stayed here twice, once on arrival to LA and once on leaving. This hotel is good for a stopover in LA. The shuttle bus from the airport was easy to locate and very handy quick journey.
The rooms needed some updating but they were clean.
The resturant was good and well priced. The service was nice and fast.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smell92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hornchurch, United Kingdom
Level Contributor
113 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed July 31, 2013

This hotel is a very good hotel for a short stop in LA.

The shuttle bus from the airport was easy to locate and very handy quick journey.

I was part of a tour group and there was a little confusion in finding my bedroom. However, this was quickly sorted out and I headed to my twin room.

The room was a little small and needed updating but it was clean.

I used the small outdoor pool which was nice to relax by. There is plenty of spaces to sit outdoors.

The resturant was good and well priced. The service was nice and fast.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beckyboo1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Level Contributor
588 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed April 21, 2013

This hotel has a great front desk and restaurant staff very helpful and friendly. It was just redecorated abd a note said I was the first to stay in the room since it was redecorated. The room was large and the housekeeper did a great job but I wish I had asked for a balcony room. The only con they were very stingy with their shampoo only a tiny tiny bottle and a tiny conditioner and there was no coffee in the lobby(they should take a lesson from the Hilton with free breakfast and the Hampton with a bag breakfast to go. You had to go into the restaurant to buy coffee however it was Starbucks. I did eat breakfast there a few mornings but they have a Marie Callender's 5 minutes away for a better breakfast.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bridgetpianos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed April 15, 2013 via mobile

This hotel was just remodeled - clean rooms with nice updates. Friendly and personable staff. Close to mall and lots of good food. Pricing is moderate for area. Family friendly and great for a business traveler.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paulrichardsonjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Los Angeles Hacienda Heights/Orange County

Property: Courtyard Los Angeles Hacienda Heights/Orange County
Address: 1905 S Azusa Ave, Hacienda Heights, CA 91745-6850
Phone Number:
Location: United States > California > Hacienda Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Hacienda Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Los Angeles Hacienda Heights/Orange County 3*
Number of rooms: 150
Official Description (provided by the hotel):
The Courtyard Los Angeles Hacienda Heights/Orange County is conveniently located near the City of Industry, La Puente and Whittier, CA. Our Hacienda Heights, CA, hotel features a state-of-the-art lobby with flexible, inviting work spaces and a GoBoard digital information center where users can check news, weather and airport conditions. Also in our lobby is The Bistro - Eat. Drink. Connect., an American restaurant serving healthy and delicious breakfast and dinner options as well as Starbucks beverages and evening cocktails. Guest rooms at our Courtyard hotel in Hacienda Heights feature comfortable beds, spacious work desks, ergonomic work chairs and complimentary high-speed wireless Internet. Each of our rooms also includes a mini-refrigerator and television with CNN, HBO and ESPN. During downtime, guests can relax in our outdoor pool or enjoy a brisk workout in our well-equipped fitness center. Book your stay at our convenient Marriott Hacienda Heights hotel today! ... more   less 
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Also Known As:
Courtyard Los Angeles Hacienda Heights/Orange County Hotel Hacienda Heights
Courtyard Hacienda Heights
Hacienda Heights Marriott
Hacienda Heights Courtyard

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