My husband and I stayed at the Applewood inn from 3/18-3/22 for our anniversary. We did take advantage of the stay 3 nights and get the 4th night free offer. Which made the not so good a little easier to take, I would have been even more dissapointed if we had paid full price. We had stayed here in 2009- before the change in owners, and it was amazing, so in contrast, this was not at all what we expected.
Property is beautiful, very convienient to many vinyards and cute towns to visit, I like Guernville for all it's rough edges. Our bed was nice- the mattress, sheets, and duvet were clean and comfortable. When we actually got helped by somebody, it was generally pleasant. This is also one of the only adults only properties in the area, and it was free of children.
The room- We stayed in #3- which is on the bottom floor, you could hear every person walking around, and it was quite noisy- there was also a small sitting area outside our room which got used, and it sounded like people were in the room with us. The floor to cieling windows do not have any kind of sheers or anything on them, and look out onto a walking path, so I was not inclided to open them in the morning, so the room was pretty gloomy. The breakfasts are ok, but really nothing special,most notably the asparagus omlette- which was not an omlette, more like a scramble, and while my husband had a ton of asparagus, mine had one tiny spear in it- fourtunatly he shared, but really. All the other breakfasts were also ok, but nothing great, usually lukewarm, and really seemed like "home cooking"- and not in a good way.
There is also no coffee maker in the room- you have to trek out to the dining room for any, the supposed coffee in the lobby is a keurig machine, that was only turned on during the evenings. The sodas are in the office, so if you would like one after 6pm- you have to go buy one elsewhere. There is also no mini fridge, and also no food options after 9pm when the restaurant is closed, without a mini fridge, there is no way to store anything, and the only option in Guernville at that hour is a mini mart, so if you like to eat late, you will be having corn nuts. I would have appriciated a warning that things closed early, or having at least having some power bars availabe. The Conciere was helpful in pointing out wineries to visit, but kept answering the phone every 2 min- I assume they have some kind of answering machine?
We also ate dinner there on our last night, granted it was restaurant week, but the place was not even half full, and the best part was the salad- everything else was fine, but not great, the dessert, which was a tuille with marscapone cream, was burnt, and the lamb was oddly tasteless, except for the giant cocca nibs, which were unpleasantly hard, I had heard that the chef who was there when they got the michelin star is at another place now, so that could explain it.
We flew in from seattle, and our flight was to arrive at 5:45pm, assuming that the drive would be about 30min, my husband called to let them know that we would most likely be there by 6:15 or so, after the office was closed, he was told that they would put our key in the late arrivals box. We arrived at Applewood around 6:20, and it was totally empty, the main house, which is where the office is, has sheers on every window, and looked dark and closed, we checked the late arrivals box, and there was not an envelope with our name on it. So, we rang the doorbell- after a few minutes a man yelled out the upper window "what do you want? we said we were late arrivals, and he said "the box is right in front of you" we were trying to explain that our envelope was not in the box, and then the door was opened by a lady who showed us into the office. It turned out that the office person was still in the office, and was in the process of getting our envelope ready- she made the comment- we did not expect you until 9.. to be honest, starting your vacation being yelled at by the owner I assume, does not bode well. It was hardly the middle of the night, and if he does not want to be disturbed, then the door bell should go to the office, or they could maybe put an open sign on the door. That was the only interaction I had with the owners the duration of the visit.
Overall- this place seems to want to be a luxury B&B, but the execution is just not there, it's like amature hour with passive agressive amatures.
- Official Description (provided by the hotel):
- A Mediterranean villa in the heart of the Russian River wine appellation, home to some of the world's best Pinot Noir & Chardonnay grapes.The inn offers deluxe accommodations beneath the Redwoods. Pool, Hot-tub, Massage, Picnic Baskets. ... more less
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- Also Known As:
- Applewood Hotel Guerneville
- Applewood Inn Guerneville, CA - Sonoma County