We stayed at the Moonstar House sleeps 4 at $316.00 a night. YEAH!! $316.00 no kidding. We were disgusted when we saw the Pet Urine Stained carpets, 6" holes in the bedding quilts and bed pillows stained so yellow they should/ve been thrown out. When we reported it to the management office they gave us replacement bedding to change ourselves. It was Easter Week so no way we could find accommodations anywhere else. We brought steaks to BBQ however the grill was so nasty and degraded it was unusable. The ceilings were water stained and the whole house smelled like mold. The management office said the last renter had complained about the urine stains on the carpet also!!!!! (they did not get the message and clean it???) STAY AWAY FROM THIS PLACE TO SAVE YOURSELVES A HEARTBREAKING EXPERIENCE. We talked to the manager JIM who said they have reported to the owner the problems with the Moonstar house and still waiting to hear from homeowner. He said would issue a credit around the 15th of the month when they settled with the owner. All we got was a 3 for the price of 2 coupon... Are you kidding!!! WE WOULD NOT STAY THERE AGAIN EVEN IF THEY PAID US..... STAY AWAY FROM THIS PLACE. STAY AWAY!!!
- Also Known As:
- Serenisea Resort Cottages Hotel Gualala
- Serenisea Hotel Gualala