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“Disappointing!”

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Holiday Inn Express Grover Beach-Pismo Beach Area
Ranked #1 of 2 Hotels in Grover Beach
Reviewed September 7, 2012

First, I booked the hotel using Hotwire. Never will do that again, as it saved only $15 per night and would have moved hotels after the first night if it was not pre-paid and non-refundable. I think we probably got the worst room and since we did not book with Holiday Inn Express, did not have any bargaining power. Our room was along a busy side street that the front-desk person said quiets down at night...NOT! I found the room to be very dingy (carpets, walls, furniture). The carpet down the hallway did not seem to be vacuumed the three days we were there. Personnel at the front desk were not very helpful as far as assisting with recommendations. Continental breakfast was poor quality and needed to be replenished. My final thought is you get what you pay for. It might be OK with kids, but I found it lacking in every area. All my posts to Trip Advisor have always been a rating of excellent. This one not...sorry.

Room Tip: Stay as far as you can from the side street...noisy!
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  • Stayed: August 2012, traveled as a couple
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4  Thank BDD_11_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Grover Beach-Pismo Beach Area, responded to this reviewResponded September 21, 2012

Dear BDD_11_12,

Thank you for taking the time to relay your comments regarding our property during your recent stay. We are deeply sorry we fell below your expectations. Your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

We look forward to hearing back from you soon.

Sincerely,

Janice A.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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116 - 122 of 233 reviews

Reviewed August 30, 2012

Stayed here while taking the coastal route. Didn't plan to stay in Pismo, but the day was just so beautiful we hated to leave without seeing the sunset over the Pacific.

Room was clean and comfortable and near the beach.

Room Tip: The hotel is built along the side of a mountain. If you're traveling with heavy luggage ask for...
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  • Stayed: August 2012, traveled as a couple
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Thank Szyque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

We stayed here as part of a family holiday in August. we stayed two nights on our way to Disneyland. We were very pleased with our choice as this hotel was a great little base. The service at the front desk was very friendly and advice always forthcoming. the rooms were typical HI Express and very clean. There was a small pool which we had to ourselves for two days and the kids loved it. Breakfast was good and the location was good too. AJ Spurs steakhouse next door serves great food.

Room Tip: Got a good deal through Hot-wire
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  • Stayed: August 2012, traveled with family
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Thank mmmmattersons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

My family and I only stayed here for one night on our road trip up to San Francisco, but the hotel exceeded our expectations! We were checked in quickly and our kids recieved sand toys! We stayed on the second floor of the Chablis building. The room was very spacious, clean, comfortable, and had a little balcony which the kids loved. The beds were exteremly comfortable and they supplied frim and soft pillows. We got a wonderful night's sleep before continuing up the coast. Before we left, we ate the complimentary breakfast which included pancakes, cereal, toast, muffins, biscuts and gravy, eggs, bacon, etc. It was a very nice breakfast much more than the normally included continental breakfast.

  • Stayed: July 2012, traveled with family
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3  Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012

Great start to our vacation. We booked this place through Hotwire, so originally we were not able to pick this place. My wife and I never stayed at a Holiday Inn Express before, but we found that compared to the other hotels we stayed at through the rest of the week, Holiday Inn Express would be one of our favorites. The rooms were nice the flat screen TV was great, and the breakfast buffet in the morning was excellent. And a lot better than the places that server packaged pastries and coffee. Bacon, eggs, biscuits and gravy and a really cool auto pancake maker made the start to our trip pretty excellent.

Room Tip: We have two kids 6 and 3, So we always ask for a 1st floor room. Because no matter what jumping from...
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  • Stayed: June 2012, traveled with family
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1  Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2012

Nice, little Holiday Inn that kind of tucked back away off the highway. Will definitely visit again when in the area. Nice room and as always, LOVE their signature cinnamon rolls!

  • Stayed: June 2012, traveled as a couple
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1  Thank SoCal_fun_in_the_sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2012

I am unusually pretty easy to please but I am a little surprised by some basic features that are missing here. I am on the ground floor and the curtains are the kind that just sit closed on the ends leaving the middle completely open to light coming in from street lights and parked cars. Aside from that the place seems fine for the most part. The lighting inside the room is also pretty limited but I am guessing that this is to keep things more private since the curtains don't go all the way across the windows.

  • Stayed: June 2012, traveled with family
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1  Thank foreigndestiny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Grover Beach-Pismo Beach Area, responded to this reviewResponded July 31, 2012

Dear foreigndestiny,

Thank you for reviewing your stay at the Holiday Inn Express Grover Beach-Pismo Beach Area.

I am disappointed that we did not meet your expectations on this occasion, my apologies for any inconvenience or discomfort. We are continually reviewing the products and service we provide, therefore guest feedback is very important to us.

I do hope that if your travel plans bring you to the area in the future, you will give us the opportunity to welcome you back to the hotel.

Katie J
Case Manager
IHGCare

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Additional Information about Holiday Inn Express Grover Beach-Pismo Beach Area

Address: 775 N Oak Park Blvd, Grover Beach, CA 93433-1417
Phone Number:
Location: United States > California > San Luis Obispo County > Grover Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Grover Beach
Price Range: $100 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Grover Beach-Pismo Beach Area 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The Holiday Inn Express Grover Beach-Pismo Beach, California is placed perfectly in between Los Angeles and San Francisco on the sunlit central coast. Hotel guests are just two swift miles away from the attractions at Pismo Beach, where they can enjoy beach recreations such as surfing, sailing, fishing, and ATV riding. Guest can also take full advantage of the areas numerous outdoor activities like golfing at over ten prestigious golf courses, tennis, walking trails, horseback riding and bike riding in addition to an abundance of wineries and tasting rooms. We are just a quick drive from San Luis Obispo where California Polytechnic State University (Cal Poly) is located. The neighboring communities of Cambria, Morro Bay, Nipomo and Paso Robles are just a short drive away. Our hotel offers a calming getaway with newly revamped, spacious rooms. All of our rooms have a balcony, mini-fridge, new beds and linen and new bathroom fixtures. ... more   less 
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Also Known As:
Holiday Inn Express Grover Beach-Pismo Beach Area Hotel Grover Beach
Holiday Inn Grover Beach
Grover Beach Holiday Inn

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