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“River Yurt”

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Yosemite Lakes RV Resort
Certificate of Excellence
Reviewed July 29, 2013

The Yurt was lovely. Very spacious and clean. However the staff made my stay not relaxing or enjoyable. I paid a premium to not have to rough it while still feeling like we were camping. Our stay was for one night. Check in is a 4. Power was out from 5pm to 4am. I realize that the power outage was out of their control, but someone could have come by to let us know that the power was out (we did not know if it was just our cabin yurt or not), and when it was expected to come back on. When the power was not on after dark, someone should have come by to make sure we were ok and brought candles or flashlights. Because we were renting with a refrigerator, someone should have made sure we had ice to keep food from spoiling. The staff was unfriendly and downright rude. Never apologized for the inconvenience just said it was "not their fault the power went out". It's too bad because with the right management this could be a great place. They clearly have no concept of customer service or host. We will not be back.

  • Stayed: July 2013, traveled with family
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7  Thank AustinsMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,056 - 1,062 of 1,130 reviews

Reviewed July 8, 2013

We stayed there in our trailer over the Fourth of July weekend (reservations made about 2 weeks before so limited choices).

Pros:
Close to park entrance
Some shade in our very small spot (we could park there b/c the trailer is small enough)
Water/sewer/power
Clean restrooms
Near small convenience store/gas station

Cons:
You can only stay in the lower campground if you are a Thousand Trails member, so our choices were very limited.
No trash service in the park - just one dumpster behind the store that we found by accident (two different employees could not tell us where a trash can was or what to do with trash)
Very, very small spaces with no privacy

  • Stayed: July 2013, traveled with family
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1  Thank kelliewg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2013

We arrived on a Wednesday and were offered our choice of several tent sites. Having not been here before we were allowed to drive through and choose whatever site we liked - we chose P03. The site was roomy, had 2 picnic tables, a fire ring and had private access to the river. There is a great swimming area where many kids gather which also doubles as a fishing spot.

It was a short walk to the club house with wifi, tv, pool and ping pong. The club house was a bit messy from some teenage campers with no respect for other people. The only reason that I did not rate a 5 is due to the fact that the amenities in the club house were in poor condition. The pool table only had 2 cues and no chalk, the ping pong table paddles were in need of SEVERE repair or replacement. The lighting upstairs was nearly non-existent.

Overall the grounds and restrooms were clean and well maintained. Our site was comfortable and roomy. 95% of the staff was friendly and courteous and we enjoyed our nightly serenade of "Zippety Do Da, Zippety ay" from one staff member. The country store up-the-hill had a good variety of staples and accessories that one might need, and the prices were consistent with those of an out-of-the-way convenience store.

My 2 sons and I enjoyed our time at this property and will definitely return.

Room Tip: Tent site P03 is the best in the area!
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  • Stayed: June 2013, traveled with family
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Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013 via mobile

Our two kids (4 and 6) loved the playground and dated activities (mini put, shuffleboard, horseshoes). Spots are close together and there is not much privacy but we liked it for easy commute into Yosemite with full RV hook ups and easy fun for the kids.

  • Stayed: June 2013
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1  Thank robbhadley1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2013

If I could rate this place lower I would. The staff is unhelpful and if you ask to get prices or in general make them do any work, they avoid you and treat you like you are a pariah. ---Maybe they found out I was a Christian, or I am Native American/Irish, my wife is Latin. I'm not sure what it was, but you could tell they treated you different after the first day. That said here's the review.

The area is pretty, and RV sites are fair. Only about 20 minutes or so from gate if you enjoy the drive and do speed limit or lower a little longer.

Pro:
- RV sites have picnic table, fire ring or pit.
(don't ask for something different they get mad)
- Hot showers and toilets.
- Potable water - but the quality is questionable if you test the water,
I strongly suggest bottled water or having your own purifier.
- Market available 16 miles away in Groveland if you need to purchase food and/or necessities.
-Small store up hill (HIGH PRICES)

Con:
- Dumpsters are at the ends of park
- No grill.
- At least 20 spots need repairs and no one works on them
(UNLESS its an emergency).
- Staff doesn't like work, don't ask questions more than one time or ask for quarters buy a roll from them to keep from getting hateful looks.
-Laundry room closes at 10 pm
-Mini Golf needs repairs concrete is chipped and really not playable, a joke. I could dig a hole and call it mini golf too.
-Children's play area needs attention badly, dangerous for small kids. I didn't let my son play there took him to Groveland park, nice play set but 16 miles away.
-Internet is slow 956k and split with 10 or more guest at all times. Manager has no intentions of changing it, his personal internet is separated and faster than guest internet.
-Can not get a price if your a member for extending stay other than from manager who is hard to nail down on price.
-If people ask questions maintenance people ask staff all about your time and if you extended etc, I overheard one maintenance guy do this, because people had asked him a question he said their sign said they were supposed to be gone already. They checked on people and said yes they extended but hadn't got their pass updated obviously
-Showers dirty and I am Marine, so that's really bad when I complain. I wouldn't take my family to them because of filth.
-Wife said women's bathrooms look like hair salon with hair all over floor ALL the time.
-Gas prices at store here are ridiculous, go to Groveland at miners market or claim jumpers its 25 cents cheaper at this time, maybe more on other times.
-very little info in check in area
-Phone for 800 numbers or credit card use is in room where everyone uses computers, they think closer they are to router makes it faster! LOL Even though they could sit in room with nice couches etc, and get same speed they all crowd into phone room.
-Pay Phone cost 1 dollar for 3 minutes, its cheaper to call Mexico than some places in US (LOL)

Manager said I could extend my visit for daily rate or weekly as member and that they would work something fair out with me then changed his mind.

When I reminded him of that conversation and was making the statement "Bill I am forgetful and I record conversations so that I don't forget what I say to keep from being embarrassed by stating something incorrect, maybe that would help you".

He focused on the recording part and preceded to tell me that if I recorded our conversation and he wasn't consenting I was violating the law.

I said that's not important you are missing the point, do you recall our conversation where you asked the other girls what the weekly rate was, he said no, I said ask her she was the one who gave you the weekly rate for non-members.

He avoided my question and said he checked just now with his area director (I guess he was telepathic) and he said only way I could renew was to pay for a month.

I left the campground and made complaint to BBB, ACLU, rippoff report and maybe some videos may become available on youtube "IF" I can find them.

(He's mistaken about California Penal code 632. It's only a criminal offence to record conversations "IF", a party concerned THINKS they have confidentiality, and if you speak in a room full of people there's no confidentiality.)

But that's missing the point again, you don't lie to people tell them you will work something out for a fair price then at last moment try to charge them something ridiculous, I expect this kind of behavior in a third world country, not here.

WARNING ONLY stay here if its FREE! and don't expect ANYTHING from staff here

Ill update later as to results of complaints!

  • Stayed: June 2013, traveled with family
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14  Thank icy61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013

We spent two fabulous days staying in a hillside yurt for two mid-week days in May. The Yosemite Lakes Yurts are part of a much larger complex with lots of trailer parks and space for camping, but the hillside yurts are separate from the rest of camp, up the hill and are incredibly peaceful.

You can park next to your yurt, there is a picnic bench, gas BBQ and fire pit outside. You need to provide your own wood which you can buy at the convenience store two minutes away. Inside you have a spacious permanent tent with a kitchenette,sofa, tv, queen bed and neat bathroom with a good shower. There was a lovely wood burning stove but it didn't work so we had to use the rather noisy fan heater at night as it was freezing.

Upside is that is a wonderful location, the yurt was clean, we had the yurt village (of seventeen well spaced out Mongolian yurts) to ourselves pretty much, it is very close to the park entrances and about an hours drive from Yosemite Valley village.

The downside... I guess if you own a campsite in Yosemite you should be proud and protective of your grounds and business because after all you a in the middle of one of the most beautiful and stunning places in the world... and you don't want your guests to negatively impact on the environment. However, someone ought to talk to the team behind Thousand Trails about customer-service. The check in was cold and rule-heavy. The is a strong sense in the air that you are very privileged to be there and if you don't stick to their rules you will be removed. Perhaps too many frat-parties have taken over the campsite at the weekend? Perhaps a fear for the children's safety? I'm not sure. But when you are paying $XXX a night for accommodation it doesn't fit well to be treated like ten-year-olds that are expected to misbehave at summer camp.

The rules continue into the yurt. You have to remove your own rubbish when you leave. Understandable on campsites, not in a yurt that will get maid service on exit. Another, the owners assume you've lied about only two of you staying so they only provide the bare minimal crockery and cutlery to catch you out.

In summary, it's beautiful but try to breathe through the cold reception!

Room Tip: Book the hillside yurts and try to get No.17 for the most space/best view.
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  • Stayed: May 2013, traveled as a couple
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9  Thank CatGreenski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

This was our 1st time in a yurt. The bed, bath, and kitchen were fine. We didn't know how to turn on the heat and there was a lightbulb out but those were the only complaints. We enjoyed seeing how a yurt was constructed and would consider putting one on vacation property. It was much more roomy than we thought it would be. Even had satellite TV. Can get slow Internet connection at a community center building.

Stayed: April 2013, traveled as a couple
Thank Fracie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Yosemite Lakes RV Resort

Address: 31191 Hardin Flat Rd, Groveland, CA 95321-9716
Location: United States > California > Groveland
Amenities:
Hotel Style:
Ranked #1 of 15 Specialty Lodging in Groveland
Price Range: $93 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Yosemite Lakes RV Resort 2*
Number of rooms: 299
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Also Known As:
Yosemite Lakes Cabins And Hostel
Yosemite Lakes Cabins Hotel Groveland

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