The Yurt was lovely. Very spacious and clean. However the staff made my stay not relaxing or enjoyable. I paid a premium to not have to rough it while still feeling like we were camping. Our stay was for one night. Check in is a 4. Power was out from 5pm to 4am. I realize that the power outage was out of their control, but someone could have come by to let us know that the power was out (we did not know if it was just our cabin yurt or not), and when it was expected to come back on. When the power was not on after dark, someone should have come by to make sure we were ok and brought candles or flashlights. Because we were renting with a refrigerator, someone should have made sure we had ice to keep food from spoiling. The staff was unfriendly and downright rude. Never apologized for the inconvenience just said it was "not their fault the power went out". It's too bad because with the right management this could be a great place. They clearly have no concept of customer service or host. We will not be back.
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- Also Known As:
- Yosemite Lakes Cabins And Hostel
- Yosemite Lakes Cabins Hotel Groveland