My husband and I stopped at the Hotel Charlotte after a very long travel day on the road and got their last room in the hotel--a nice cosy first floor room in their historic building. It was too warm n the room, so we mentioned that to the person helping us. She said she would turn on the AC. It was off because it was often too cold in that room. We went to dinner in the restaurant and had a great meal. When we returned, the room was not any cooler. We went to the front desk to ask about the situation and found that they believed the AC was broken. At that point, Lynn, one of the owners, stepped in and took care of us. She arranged for us to move to a large condo just about a 5-minute drive from the hotel and didn't charge us the additional cost. (That property cost at least twice what we were paying.) She gave us detailed directions and was gracious and apologetic about the inconvenience. The condo was lovely, comfortable and quiet. We went back to the hotel for our complimentary breakfast. All in all, it was a good experience because Lynn came to the rescue and made it right. I would recommend the hotel to anyone!
- Official Description (provided by the hotel):
- Come experience a wonderful escape at the Hotel Charlotte, located at the gateway to Yosemite. Enjoy the rustic quirks of a charming, historic boutique hotel coupled with a wonderfully inviting ambiance and stellar service that will leave you wanting more.At the Hotel Charlotte, you'll be welcomed by friendly, knowledgable staff who will help you settle in to one of our 10 hotel rooms or 6 guest houses. Whether you want to experience the natural wonders of the surrounding area and Yosemite, have a romantic getaway, or enjoy a stay in an authentic old west hotel, you will find what you are looking for at the Hotel Charlotte. The owners, Doug and Jenn Edwards, wanted to retain the gold rush feel of the hotel while at the same time modernizing and simplifying. The sage green walls, the throwback Edison lightbulbs, the oversized, brown velvet sofas - invite guests to step into a contemporary old west. The look of the hotel also carries into the adjoining restaurant, the Charlotte Bistro & Bar. Under the direction of Chef Doug Edwards, the restaurant features locally grown produce and innovative Modern American fare. ... more less
- Reservation Options:
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- Also Known As:
- Charlotte Hotel Groveland