Don't know how it works for the "paying" customer, but as a platinum member (using 100,00 points), be tenacious in what you want. Called 9:30 am in the morning that we were checking in and asked for 2nd floor, courtyard view based on other reviewers. Pulled in at 2pm and they assigned a 1st floor, not sure where. Immediately asked for 2nd floor and got a corner room overlooking putting green. We were not offered any upgrade. When I spoke to manager Stacey she stated they were booked and that the suites went to the paying customers spending $350 per night. That was day one (4/10/13) of five. No bathtub in my king room. No free coffee in the lobby in the morning. The bed is very firm.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Marriott, Odigeo, Travelocity and Hotwire so you can book your Courtyard Santa Barbara Goleta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.