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“Sleepless at the Hawthorn”

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Hawthorn Suites by Wyndham Rancho Cordova/folsom
Ranked #1 of 2 Hotels in Gold River
Certificate of Excellence
Reviewed January 22, 2013

  • Stayed: January 2013, traveled with family
    • Value
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank JUDY B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Michael C, General Manager at Hawthorn Suites by Wyndham Rancho Cordova/folsom, responded to this reviewResponded February 5, 2013

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436 - 442 of 496 reviews

Reviewed January 12, 2013

My husband and I stayed there from Nov 18th to Nov 25 2012. Everything was very good we had a ADA room as my husband is handicap and it had a roll in shower that was very nice. The rooms are a really good size with a coach with was nice for that long of stay. We will stay there again as we have 2 sons in the area. The breakfast in the morning was very good and the lady that worked there did a good job keeping food out. Good selection of both warm and cold food.

  • Stayed: November 2012, traveled with family
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Thank Thelma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, General Manager at Hawthorn Suites by Wyndham Rancho Cordova/folsom, responded to this reviewResponded January 14, 2013

Thank you for sharing your experience on TripAdvisor. I am very happy to hear that your stay went well and you were comfortable in one of our accessible rooms. We look forward to your next visit.

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Reviewed January 9, 2013

My husband and I took a mini-getaway to the The Hawthorn and we were welcomed by professional front desk person. The room was very spacious and clean; it was equipped with a frig, plates, forks, microwave, a nice living room with a comfy suede coach and a soft bed. The TV was huge and came with all the latest channels. The Restroom was modern and very clean and room service offered service to some of the best restaurants in town. Most importantly, the Hotel is located near Premium Shopping Outlets such as Nike and Kenneth Cole.

  • Stayed: January 2013, traveled as a couple
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Thank KASONDRA C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, General Manager at Hawthorn Suites by Wyndham Rancho Cordova/folsom, responded to this reviewResponded January 12, 2013

Extremely grateful for the kind words on TripAdvisor and glad your getaway weekend went well. Hope we get to see you again soon.

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Reviewed December 27, 2012

Wow.. Beware of this place. First time I stayed thought it was nice and dog charge was cheap. I broke the smoking policy first time I admitt 200 cleaning charge and they never notified me? Second stay was last night great rate this time I did not break the smoking policy but did have a small amount of medical canibus and still was charged the same 200 fee. Only way I found of was calling about my dog bowl. This place is a glorified motel six beware of polices they will charge you

  • Stayed: December 2012
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1  Thank Teavelererer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, General Manager at Hawthorn Suites by Wyndham Rancho Cordova/folsom, responded to this reviewResponded December 29, 2012

We are a non-smoking hotel. We have every guest read and initial our non-smoking policy, where it advises that we can legally charge up to $250 for violation of the policy. When a guest violates that policy, we charge. There's no malice or deception involved; we are simply protecting the interest of the hotel and the overwhelming majority of our guests who demand non-smoking rooms.

In the case of this guest, in each instance the vacated room reeked of marijuana and was therefore unrentable until treated. Our refresh program consists of removal and wash of all curtains and bedding, shampooing of the carpet, and a treatment of all walls and hard surfaces with Trisodium Phosphate, which helps remove smoke residue. We then use an ozonator to remove any lingering odors, and finally remake the room. Often, it takes more than one treatment to completely refresh the room. This process requires extra labor and supplies, hence the up to $250 penalty.

I understand this guest's frustration at having $400 in smoking charges, but it was his choice. I personally notified him of the charges and urged him to either find a hotel with smoking rooms, or to simply step outside to smoke.

Hopefully, it is not lost that this guest does say in his review that the hotel provides great value, so much so that he returned for a second stay despite suffering the $200 smoking charge on his first visit.

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Reviewed November 30, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank ocnnoe2
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Michael C, General Manager at Hawthorn Suites by Wyndham Rancho Cordova/folsom, responded to this reviewResponded December 4, 2012

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Reviewed November 28, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Greta P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Michael C, General Manager at Hawthorn Suites by Wyndham Rancho Cordova/folsom, responded to this reviewResponded December 4, 2012

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A Wyndham traveler
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Reviewed November 19, 2012

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank A Wyndham traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Michael C, General Manager at Hawthorn Suites by Wyndham Rancho Cordova/folsom, responded to this reviewResponded December 4, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hawthorn Suites by Wyndham Rancho Cordova/folsom

Address: 12180 Tributary Point Dr, Gold River, CA 95670-4506
Phone Number:
Location: United States > California > Gold River
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Gold River
Price Range: $116 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Rancho Cordova/folsom 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Hawthorn Suites by Wyndham Rancho Cordova / Folsom / Gold River is an all-suites hotel located in the Gold River community of Sacramento County, California, between Rancho Cordova and Folsom. Guests enjoy spacious accommodations with complimentary high speed internet, HD satellite viewing on 32" LG flat-screen televisions, free hot breakfast buffet, and seasonal outdoor swimming pool/spa. The hotel is just two blocks from Lake Natomas, the historic American River Bicycle Trail and the Sacramento State Aquatic Center. Local dining options include Cattleman's Steakhouse, the Old Spaghetti Factory, Tommy T's Comedy Dinner Theatre, Marinello's Italian restaurant, Chicago Fire, Chops, and Rudy's Hideaway. Shopping is just minutes away at the Folsom Outlets and the new Palladio Shopping Center in Folsom. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Rancho Cordova Hotel Gold River
Hawthorn Suites Gold River
Gold River Hawthorn Suites

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