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“House hunting trip”

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Hawthorn Suites by Wyndham Rancho Cordova/folsom
Ranked #1 of 2 Hotels in Gold River
Certificate of Excellence
Reviewed October 1, 2012

To say the least, we had an exhausting trip. It was very nice to come to Hawthorne Suites to get a great nights sleep. Thanks again for your hospitality!!!

  • Stayed: September 2012, traveled on business
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, General Manager at Hawthorn Suites by Wyndham Rancho Cordova/folsom, responded to this reviewResponded October 2, 2012

Thanks for taking the time to tell us about your experience. I assure you, bacon and sausage are still staples of our hot buffet breakfast. They are replaced by biscuits and sausage gravy twice a week and it may have just been a case of bad timing.

Hope the house hunting went well.

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469 - 475 of 503 reviews

Reviewed October 1, 2012

Overall location and room set up were great for our needs. The primary two complaints I would have are that the fold out is absolutely painful. They claimed it to "not be comfortable" for adults, but is was far worse than "not comfortable". If you are only using the primary bed and do not need the use of the fold out, you will be fine. The other of the two complaints were waking with bites. I cannot proclaim to know what the bites were caused by, but both myself and my teenage son that stayed in the room with me had several bites in the morning.

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank SHERRI S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, General Manager at Hawthorn Suites by Wyndham Rancho Cordova/folsom, responded to this reviewResponded October 2, 2012

Disappointed to hear about this guest's experience. I know an uncomfortable night can really ruin your day. We are in the process of replacing all the sofa sleepers in our rooms and hope to have that project completed by end of year.

As this guest was with us for five nights, my regret is that we did not have the opportunity to either replace the sofa sleeper in her room, or move her and her son to another room where they might have been more comfortable. I would encourage anyone staying in any hotel....if you are uncomfortable or have an issue that is effecting the quality of your stay, please bring it to the attention of the hotel staff and/or management and give them a chance to make the situation better for you.

As to the issue of waking up with bug bites....we respond to reports like this immediately and act accordingly. We did check this guest's room upon hearing of her experience, and DID NOT find any evidence of bed bugs.

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Reviewed September 26, 2012

Convenient location in outlying Sacramento. Quick access to Folsom on Highway 50. Close enough to get to after the party! Easy freeway access off and on. Close to recreation area at Nimbus Lake. King Standard room is layed out nicely and not cluttered. Having a refrigerator and microwave was a nice standard perk. Bed and pillows were super comfortable and room was quiet.

  • Stayed: September 2012, traveled as a couple
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank P J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, General Manager at Hawthorn Suites by Wyndham Rancho Cordova/folsom, responded to this reviewResponded September 27, 2012

Thanks for the kind words.

I love our location. We're tucked into a nice, quiet corner of Gold River, right between the busy hubs of Folsom and Rancho Cordova along I-50. We're off the highway enough that you feel seperated, but close enough that you're off to your destination in a flash. Plus, you can walk out the front door of the hotel and be on a kayak at the Sacramento State Aquatic Center, fishing on the American River, or biking on the historic trail in less than five minutes.

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Reviewed September 26, 2012

I needed to stay overnight while attending a two-day outdoor fair as a vendor. This meant a late check-in, and I called ahead about that. This information was actually noted (something other hotels have not achieved), so I had no difficulty in arriving close to 9 p.m. My suite was one large room like a studio apartment, and was much more generously proportioned than any other hotel & motel rooms I've stayed in recently -- and a better price than those smaller rooms. Everything felt very clean and well-maintained. I had a great night's sleep, and check-out was fast & simple. The breakfast was not designed to be much use to a vegan, but unfortunately, that's all too typical of "included" breakfasts. If Wyndham ever decided to pioneer in offering a more heart-healthy, obesity-fighting, unrefined, veg-friendly free breakfast, they would really set themselves far apart from the crowd.

  • Stayed: September 2012, traveled on business
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank PATRICIA L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, General Manager at Hawthorn Suites by Wyndham Rancho Cordova/folsom, responded to this reviewResponded September 27, 2012

Our room design is different from many properties and we hope that detail contributes to a unique experience. As always, we are grateful for the kind words and hope this guest will continue to stay with us the next time business or leisure bring her to the area.

Her point about more heart-healthy breakfast options is a valid one and worth investigating. We do provide skim milk, fresh fruit, peanut butter, yogurt and oatmeal as part of our daily breakfast buffet....but increasing those options is something I will look into. Possibly we could add scrambled egg whites or veggie sausage for guests who prefer them. I'll check it out.

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Reviewed September 24, 2012

I usually stay at Extended Stay but for now on, I always seek out Hawthorn. There is no comparison to the quality, service, and managament, plus you get breakfast. For a little bit more, you get so much!!!

  • Stayed: September 2012, traveled on business
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, General Manager at Hawthorn Suites by Wyndham Rancho Cordova/folsom, responded to this reviewResponded September 27, 2012

It has to be about value for the dollar. I think we deliver in that respect and it's good to know that our guests agree. As we continue to upgrade our property and improve our service, our ability to provide that value will increase as well. Rates can fluctuate with season and market demand, but as long as we continue to provide value relative to that demand, I think we'll continue to have happy, loyal guests.

Thanks for the kind review.

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Reviewed September 19, 2012

The entire staff went out of their way to make our stay wonderful. We had some special requests and they were more than happy to help us. This room was very clean, quiet and comfortable. The free hot breakfast is fresh and tasty and everyone there is friendly and helpful. We had a very late night and asked if we could have a later check out and they were great about it! Great price for the incredible service and awesome breakfast. Our kids loved the pool and the waffle maker at breakfast! We will recommend Hawthorn Suites to all of our friends and we will definitely stay at this location again.

Room Tip: Upgrade to a suite instead of a standard. Very small upgrade fee and the room is larger.
See more room tips
  • Stayed: August 2012, traveled with family
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Thank BeckFamily_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, General Manager at Hawthorn Suites by Wyndham Rancho Cordova/folsom, responded to this reviewResponded September 21, 2012

Great to hear that guest and family enjoyed their stay....and I know they're already planning on being with us again in the near future. Our pool and spa are newly remodeled, and it's good to know that our guests are both utilizing and enjoying them. Look forward to seeing these folks soon.

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Reviewed September 10, 2012

Chose this place for the location and price. Staff brought the rating to Very Good from average due to they are friendly and helpful. Four out of the five staffers we spoke with were much nicer than a lot of staff in other hotels. I wish I could remember the person's name, maybe Sophie or Sylvia? She was very nice and was helping me with something and really went out of her way. She called, followed-up, answered all questions cheerfully. Just wonderful. The hotel was clean and the pool and hot tub area is nicely arranged - very enjoyable. The only things that were off were that there was a vanity and the light didn't work and although there are sheers and draperies on the windows, the draperies don't close. The room is a comfortable size with a couch and coffee table. I had read some reviews from another site where previous guests said there were suspcious looking people hanging around the hotel, but we saw none of this and felt very safe. We came in the side security door (requires card key) and the staff came out from the office to check and see who was there - that is a good safety measure!

  • Stayed: August 2012, traveled with friends
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Thank Lia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, General Manager at Hawthorn Suites by Wyndham Rancho Cordova/folsom, responded to this reviewResponded September 12, 2012

The staff here works hard. Beyond that, they're just really good people. I love it when our guests acknowledge that. Thanks.

We try to communicate to our guests at check-in that there ARE blackout curtains behind the vanity drapes in our rooms. The drapes don't close -- they're more aesthetic than functional -- but the blackout curtains do. Obviously, we missed the opportunity to communicate that information to this guest. Sorry about that.

Hope to see you again.

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Additional Information about Hawthorn Suites by Wyndham Rancho Cordova/folsom

Address: 12180 Tributary Point Dr, Gold River, CA 95670-4506
Phone Number:
Location: United States > California > Gold River
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Gold River
Price Range: $122 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Rancho Cordova/folsom 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Hawthorn Suites by Wyndham Rancho Cordova / Folsom / Gold River is an all-suites hotel located in the Gold River community of Sacramento County, California, between Rancho Cordova and Folsom. Guests enjoy spacious accommodations with complimentary high speed internet, HD satellite viewing on 32" LG flat-screen televisions, free hot breakfast buffet, and seasonal outdoor swimming pool/spa. The hotel is just two blocks from Lake Natomas, the historic American River Bicycle Trail and the Sacramento State Aquatic Center. Local dining options include Cattleman's Steakhouse, the Old Spaghetti Factory, Tommy T's Comedy Dinner Theatre, Marinello's Italian restaurant, Chicago Fire, Chops, and Rudy's Hideaway. Shopping is just minutes away at the Folsom Outlets and the new Palladio Shopping Center in Folsom. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Rancho Cordova Hotel Gold River
Hawthorn Suites Gold River
Gold River Hawthorn Suites

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