I entered this review a little while ago, WHen I got teh confirmation email back I realized I had the wrong Glen Capri, which may account for the wide variations in reviews. This is for the one on Colorado Street, not San Frenando. On short notice AAA booked 4 nights at this "motel" for a total of $828 over New Year's. It has a 3 diamond rating from them. We arrived about 9 PM. The desk clerk was rude and there were dirty towels hanging from the back of his chair. He charged the full amount to my credit card then told me the room was second floor with no ADA accommodations. My friend and I lugged two 50# suitcases up two flights of stairs, past what looked like a hooker sitting at the top who refused to get out of the way. The room was to be a double. It stunk and was filthy. Apparently it must have been a "suite" in the past - kitchenette, etc. But now they had shoved in a second double bed perpendicular to the first. There was a cot, two refrigerators [one of which did not work] and a big plasma TV. The floors and bedspreads were at least 25 years old and dirty. Pictures to prove it. The plaster in the bath was falling off. While I tried to get us out of there my friend was in the room on the phone making other arrangements. She thought she saw a drug deal go down. And there was a string of police and emergency vehicles that went by. I am not a hotel snob but I have never seen such a poorly managed property. My friend got us 4 nights at the Glendale Hilton for $50 more total, for the room. We did have to pay $76 for self parking. But at least we knew the car would be there and intact in the morning. AAA gives the Hilton 4 diamonds. There is no comparison. DO not stay at this facility and do not believe anything they say on their website. I will be sorting this out with AAA tomorrow. I want my $103 back that they kept for "late cancellation."
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- Also Known As:
- Glen Capri Inn & Suites - Colorado Street Hotel Glendale
- Glen Capri Inn And Suites - Colorado Street
- Glen Capri Hotel
- Glen Capri Motel