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“OK property, good location, tedious staff attitudes.”

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Hilton Los Angeles North / Glendale & Executive Meeting CTR
Ranked #4 of 16 Hotels in Glendale
Albuquerque, New Mexico
Level Contributor
64 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“OK property, good location, tedious staff attitudes.”
Reviewed May 29, 2012

Stayed for business April 2012; location is very handy for those who must be near Hollywood and Burbank.

I am Hhonors Diamond, and did not 'dress up' to check in. Unfortunately, this appeared to cause a 'wrinkled nose' effect with the front desk staff. To be blunt, they have oodles of LA attitude, and I guess no one has told them that this is a suburban Hilton, and they are in the *hospitality* business. I've stayed all over the world, all kinds of places, this is top 10 for staff who have an exaggerated sense of self-importance. Another example: wanting a receipt, was told I had to "come down and ask for it at the front desk." Why? Every other Hilton will prepare it for me, and slide it under the door. Am I on timeout, too?

Sorry - they really rubbed me the wrong way.

Rooms are fine, standard Hilton fare with perhaps more modern style furniture. Overall the construction quality and architecture suggests that this is a refitted property from a cheaper brand (small doorways, cheap mirrors, etc.).

Location is fantastic; very near to freeway and within striking distance of both Hollywood, the Valley, and Pasadena.

Room Tip: Grovel in front of the narcissistic front desk staff?
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  • Stayed April 2012, traveled on business
    • Value
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    • Service
Helpful?
Thank Danhedonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 22, 2012

The hotel room we stayed at was nice and clean. My only complaint was that there wasn't sufficient security in place. My brother-in-law accidentally left his camera bag containing a D5000 Nikon digital camera and memory cards on one of the lobby chairs. It was just a mere 15 minutes and the camera bag was no longer there. To think that there weren't a lot of people at that time. We immediately went to the front desk to seek the hotel staff's assistance and they all just didn't care. They didn't even try to ask around or help look. And when we asked for security cameras they said that they only had them outside. We know that it was basically my brother-in-law's fault for briefly leaving the camera behind. But we expected more from the Hilton Glendale staff to at least show a little concern. And for such a well-know chain, their security sucks. Here in the East Coast, a few of my friends have told me how they have left expensive things behind and came back to find it still there or at least someone holding it for them until they returned to claim them. The saddest part of this horrible experience is losing the memory cards with all the photos and videos of the family's trip to the U.S. Shame on the person that stole the camera bag.

  • Stayed May 2012, traveled with family
    • Service
Helpful?
1 Thank Jo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Glendale hotels

Orlando Florida
Level Contributor
10 reviews
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common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 8, 2012

This is the second time I've booked through Priceline and it was wonderful. Terrific location, all amenities as expected. Nice rooms, comfy beds. Book it!!

  • Stayed May 2012, traveled with family
    • Value
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Helpful?
Thank sfeisin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
8 reviews
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common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 8, 2012

We stayed here for 4 nights on a reservation through Priceline. We were really happy with the size, cleanliness, and comfort of our room. We were even inspired to buy the same bed pillows because they were so comfortable and so much better than what we have at home. The employees were all nice and professional. The restaurant is very pricey for breakfast and we only ate there once because of this. Cocktails were good when coming "home" at night and the rooftop bar is great for pre-dinner drinks and has a really nice view! The parking is unavoidable and pricey but since we got a great rate through priceline it kind of evened out for us.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LindseyTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 3, 2012

We visited Southern California over a weekend and found a deal at the Glendale Hilton that gave you a Saturday rate of Half Off if you booked for at least two days. That was a very good rate and gave us nice accommodations over the weekend. We have stayed at this hotel many times for business and always liked the facility and the location. It is still a very solid place to stay.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dwataman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frisco
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 23, 2012

Stayed for a conference and loved every minute of it! Friendly, helpful staff. Great food. Beautiful property. Thank you!!!

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dubya1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 23, 2012

I stayed a week at the Hilton Glendale and had a wonderful experience, everything from the food to the service of everyone at the hotel was wonderful. What a great property!

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sparkyttu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Los Angeles North / Glendale & Executive Meeting CTR

Property: Hilton Los Angeles North / Glendale & Executive Meeting CTR
Address: 100 W Glenoaks Blvd, Glendale, CA 91202-2909
Phone Number:
Location: United States > California > Glendale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 16 Hotels in Glendale
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Los Angeles North / Glendale & Executive Meeting CTR 3.5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Orbitz, Hotels.com, Hotwire, Travelocity, Priceline, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Hilton Los Angeles North / Glendale & Executive Meeting CTR reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Los Angeles North/Glendale & Executive Meeting Ctr Hotel Glendale
Hilton Los Angeles North/Glendale And Executive Meeting Ctr
Hilton Glendale
Glendale Hilton Hotel

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