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Hilton Los Angeles North / Glendale & Executive Meeting CTR
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Reviews (1,289)
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1,110 - 1,115 of 1,289 reviews
Reviewed October 11, 2011

far from everything , the lounge was great , great buffet , quick check in ,

  • Stayed: July 2011
    • Value
    • Location
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Thank 111BARAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltong, Manager at Hilton Los Angeles North / Glendale & Executive Meeting CTR, responded to this reviewResponded December 9, 2011

Thank you for your review. Glad to hear that you enjoyed your stay. Our hotel is located just blocks from California state route 134 (Ventura Freeway) which provides route to many of Glendale, Burbank, Pasadena and Hollywood attractions. Also, our concierge can be of assistance in helping plan your travel. We look forward to having you as our guest the next time you are in town. Thank you for bring our guest!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2011

Very unmemorable and homogeneous. Was there on business and this even for hotels catering to executives, this was especially bland.

Walls were paper thin and I could hear the family (must have been about 4-5 people) in the room next door watching tv, laughing and goofing off until the wee hours. When I called the desk to complain about the noise and ask if I could be moved, I was told there was nothing else available, which I found very hard to believe. The did send someone up to tell the, to keep it down, but with minimal effect.

  • Stayed: July 2011, traveled on business
    • Value
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Thank Skiplet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltong, General Manager at Hilton Los Angeles North / Glendale & Executive Meeting CTR, responded to this reviewResponded December 9, 2011

Thanks for taking the time to share your experience with us. I am sorry about the noisy guest in the room next door. You did the right thing by bringing it to the attention of our staff and allowing them to address it. We want to ensure each of our guest feel welcome. Your feedback is valuable as it allows for us to look at opportunities for improvement in guest satisfaction. Once again, I apologize for your inconvenience and do hope you will give us another chance the next time you travel to the Los Angeles area.

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Reviewed September 13, 2011

The lobby smells so clean and fresh ... not so fresh rooms. They are blah and the A/C was not cooling properly. The room was very warm in the early hours of the morning. The walls were thin. I could our neighbors talking and laughing at night and the vacuum being run in the morning. It was just a blah hotel. Nothing special. I did like that the parking garage was attended at all times --- made the $18/night tolerable.

Room Tip: I don't have any tips for choosing a room. Choose another hotel.
  • Stayed: September 2011, traveled with family
    • Value
    • Location
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Thank AlwaysMia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltong, General Manager at Hilton Los Angeles North / Glendale & Executive Meeting CTR, responded to this reviewResponded December 9, 2011

I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the thin walls and the less than comfortable room experience. Your comments will help us to correct these issues. Thank you for staying with us and we hope you will consider staying with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2011

We stayed here because we got an awesome deal with Priceline. We stayed a weekend in LA and went to a concert in Universal City and it was centrally located to the venue and other areas we wanted to visit. The hotel was very nice but it needs some updating (for example, the hotel doors were old in paint and carpet could be modernized). The service was mediocre; the people there looked like they didn't want to work there. The AC units were locked so you can't control it; it was 95 degrees outside and the inside of the room was not cool enough. The room was very clean and the bed was soooo comfortable. Parking was a bit pricy - $18 per day. But overall it was very nice and spacious. We would stay there again.

Room Tip: Higher floor offers a great view of Glendale hills.
  • Stayed: August 2011, traveled as a couple
    • Value
    • Location
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    • Service
Thank travelinrods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltong, General Manager at Hilton Los Angeles North / Glendale & Executive Meeting CTR, responded to this reviewResponded December 9, 2011

Thank you very much for taking the time to share your experience. I am glad to hear that the location and your guestroom were to your liking. Your comments are valuable and we use them as an opportunity for improvement. I have shared your feedback with the staff as customer service is a priority and we want to ensure each guest encounters friendly and helpful staff and service during their stay. Thank you for being our guest and look forward to having you stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2011

Pros: The hotel was clean and the lobby was filled with a nice scent when we arrived. The beds were comfortable.

Cons: No regular coffee, we had to leave a note for the maid. Decaf only. No coffee stirrers. None! No safe in the room? We were told that things could be left with the front desk. No hair dryer? Really? Dirty towels left in one cupboard. Parking $23.00 per day with valet - A little excessive for Glendale. No shuttle service available to downtown Glendale when we needed it as we were told there was only one driver and he was on break. We were put into an adjoining room (not requested) and the people next door were extremely loud at 2:30 in the morning.

Overall, the hotel was overpriced and not up to Hilton standards with all the missing things that one would expect in any hotel. Fail.

  • Stayed: September 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
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Thank Echo711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltong, General Manager at Hilton Los Angeles North / Glendale & Executive Meeting CTR, responded to this reviewResponded December 9, 2011

First of all, thank you for your candid feedback of your stay with us. I'm so sorry that we were unable to meet expectations and based upon your review I am actively participating with our staff to ensure this does not happen again. Thank you again for your feedback and I invite you back to stay with us the next time your travels bring you to Los Angeles area. Thank you for being our guest.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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