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“Overnightstay” 4 of 5 bubbles
Review of Embassy Suites by Hilton Los Angeles Glendale

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Embassy Suites by Hilton Los Angeles Glendale
Ranked #1 of 15 Hotels in Glendale
Certificate of Excellence
Hockessin, Delaware
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Overnightstay”
4 of 5 bubbles Reviewed June 3, 2013

Good clean hotel conveniently located to interstate. Be prepared to pay for parking & internet service. Great Complimentary Breakfast, best we have ever had. Staff was friendly and went out of their way to assist with personal belongings left behind.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Vacationtosunnyplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,163 reviews from our community

Traveler rating
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    129
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    48
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Washington, DC, United States
1 review
5 of 5 bubbles Reviewed June 3, 2013

Very nice hotel, and very convenient to where we needed to be in LA. The only drawback might be the parking - it would have been nice to have complementary parking (we chose this over a much cheaper Embassy Suites in Arcadia, even tho the Arcadia one had free parking). Overall, this hotel is nice, and I highly recommend it.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kyong K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mililani, Hawaii
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed June 1, 2013 via mobile

Great service from every employee we came in contact with. Clean and updated rooms. We had a sink, fridge and microwave. Beautifully decorated lobby area. Universal Studios was a ten minute drive. The best part of our stay? Super breakfast buffet.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KelleySM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendale, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 30, 2013

So I stayed here over memorial day weekend. Overall it is a nice hotel. Clean rooms, nice amenities and I was very happy with the complimentary breakfast they had to offer. Cocktail hour was also a nice addition to the deal. I didn't like that they charged $15 additionally for parking PER DAY, as well as $10 per day for WIFI.

I left Monday afternoon and I realized later that night I had forgotten a couple of things. I called the next morning to see if they had found my stuff. The lady who answered quickly transferred me to housekeeping. The phone rang for a bit and then disconnected. I call back and the same lady picks up and I tell her we got disconnected and she transfers me again. No answer. I hang up and call AGAIN and ask if anybody can help me because nobody is picking up. She says she will take a message.

I wait 2 days for someone to call me back. Nobody does so I call them again and someone actually picks up in housekeeping. Apparently they had gotten my message because they knew who I was and the items I was looking for but of course they did not find my stuff. I guess that meant there was no reason to call me back.

Honestly I was ready to give the hotel a 5 star rating because during my time there I had a really pleasant time, but the extra charges and the lack of customer service from some of these people really upset me in the end. I am both disappointed that they didn't find my stuff and that they neglected my request to begin with. :/

Room Tip: just don't leave anything behind.
See more room tips
  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Aim44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed May 29, 2013

Corner room with a view was exceptionally large. Cooling was uneven. No towel bars in bathroom, only hooks. Breakfast was above average. Parking garage was convenient, as was freeway access. Attractive lobby. Speedy check-out.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank T L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorktown, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed May 25, 2013

Very disappointed when I returned to the room for the second night. Room was not cleaned, towels were not replaced, bed not made. Breakfast and manager's reception were excellent. Fitness center is adequate - too few elliptical and treadmills to support this size of hotel.

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Rafael, California
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed May 20, 2013

Everything was wonderful on a very busy weekend. Rooms were very clean and comfortable. Comforters are white so you know they are clean. Service was great. There is a lovely public area with koi & turtle pond. You do pay extra for parking, internet and a room with an outside window (rather than a window to the hall) which is a little jab. Also, we did hear the kids playing in the adjacent room one night for a while. Minor annoyances: when sofa bed is out you can't walk through to the desk area; there is no magnified make up mirror.

  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jebteal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Los Angeles Glendale

Property: Embassy Suites by Hilton Los Angeles Glendale
Address: 800 North Central Avenue, Glendale, CA 91203
Phone Number:
Location: United States > California > Glendale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Glendale
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Los Angeles Glendale 3.5*
Number of rooms: 272
Official Description (provided by the hotel):
The Embassy Suites Los Angeles – Glendale, CA hotel provides easy access to I-134, I-101 and I-5 to get you around town. Located in downtown Glendale in the north Los Angeles area, you’ll be a few short miles from Universal Studios, Burbank and Pasadena. Business travelers will appreciate our proximity to many local corporations, in addition to daily complimentary cooked-to-order breakfast and our nightly Managers Reception. Experience the warm colors, lush foliage and koi pond of our Glendale, CA hotel's atrium. Our gracious staff will introduce you to our many hotel amenities and your suite. ... more   less 
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Also Known As:
Embassy Suites Los Angeles/Glendale Hotel Glendale
Embassy Suites Glendale

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