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Reviewed June 21, 2017

This is the best hotel in the area. It lived up to my expectations in every way. I recommend this hotel to anyone needing a home away from home for business or pleasure. The food is excellent and the staff friendly and accommodating of dietary preferences.

Date of stay: June 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank David C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this reviewResponded July 2, 2017

Thank you for posting you had such a pleasant stay at our hotel. We always attempt to provide the best value for a Full Service Hotel in Gilroy so i am pleased to read that you enjoyed this aspect of our property.

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Reviewed June 19, 2017

This was my first time visiting Gilroy. The staff at the Hilton Garden Inn was fantastic! Great place to stay! Everyone was very friendly. The room was very comfortable as well. I highly recommend staying here if you are in town.

Date of stay: June 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Benjamin T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this reviewResponded July 2, 2017

Thank you for staying with us on your recent visit to Gilroy. I am pleased to read that your stay was fantastic and that you enjoyed our service. We hope to continue to provide the same excellent service you enjoyed for all of your future visits as well.

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Reviewed June 19, 2017

Air conditioner works great, and the beds are comfortable.

.TV was small by current standards, and the property is very dated with moldy sinks and showers, as well as cheap toilet paper that is only 1-ply.

The free cookies are a nice touch, and the Keurig coffee makers were enjoyed by us.

If they replace the elevators, re-caulk the sinks/showers, and use 2-ply tissue paper, their reviews could improve.

For the price ($139 on a busy Friday & Saturday), the accomodations were OK/average.

Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Matt C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this reviewResponded June 25, 2017

Thank you so much for the reviewing your recent stay at our property! It means so much to us to know where we landed great, and where we missed the mark. We always want to improve our operation and our guest feedback is how we can accomplish this. I am vary sorry that you were given a room with bathroom deficiencies. Our hotel was recently set to undergo some long anticipated improvements, with re-caulking sinks/showers prominent on that list. I am positive that the deficiencies that you experienced will be addressed immediately and corrected. I truly hope that we will get the opportunity in future to welcome you back to our improved facility. Thank you for choosing our hotel and for taking the time to let us know about the experience. Please accept my sincere apologies for this recent experience.

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Reviewed June 11, 2017

The hotel is easily accessible and in a great location. I was visiting Gilroy Gardens ( which was awesome) and it was easy to find. The town of Gilroy is moments away with access to shops, etc which was great. The room was spacious and clean and staff, especially kind and helpful! Will definitely return and highly reccomend.

Date of stay: June 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Joanne M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this reviewResponded June 12, 2017

Dear Valued Guest,

Thank you so much for the kind endorsement of our hotel, staff and services. We hope that the return visit is very soon, and we look forward to having you as our guest again in the near future.

Sincerely,

Daniel Mendoza
Guest Services Manager
Hilton Garden Inn Gilroy

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Reviewed June 9, 2017 via mobile

Room smells like animals hallway smells. This place not up to normal Hilton garden in standards. Only one computer works in computer room. Fitness center is ok . Hotel located right off freeway not far from places to eat and walmart.

Date of stay: June 2017
Thank Q7061GCjamess
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Daniel M, Guest Relations Manager at Hilton Garden Inn Gilroy, responded to this reviewResponded June 12, 2017

Dear Valued Guest,

Thank you for taking the time to review your recent stay at our hotel. I have shared your comments regarding the guestroom and hallway with our Maintenance and Housekeeping teams to ensure that both areas have been examined thoroughly so that our future guests experience a fresh, clean environment in which to enjoy their stay with us. Furthermore, we replaced the mouse that had been removed from one of our computers, and both are now fully functional.

Please accept our sincere apologies for these issues that prevented your stay from being the relaxing, memorable experience you anticipated. I hope that you will consider returning to our hotel should your travels bring you back to the Gilroy area. We look forward to welcoming you back.

Sincerely,

Daniel Mendoza
Guest Services Manager
Hilton Garden Inn Gilroy

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