We bought a living social voucher for this inn and were planning on making a trip sometime in December. But unfortunately, I was feeling under the weather on the day we were supposed to go to the inn and my husband called them and asked if we could postpone the reservation for some other time. The lady on the other end said that this was perfectly ok and was nice about it.
Today, I called the inn to make a reservation. The man on the other end yelled at me for cancelling the last time and grudgingly gave me available dates for room #5 that I was interested in. When I asked if room #2 was available for a certain date, he said "don't push it" and was absolutely rude. I told him that we did not mean to inconvenience him, which is why we asked the lady if it's possible to postpone - if it wasn't, we would have gone there anyway. The man wanted proof if I was actually sick the last time! He asked me if I had seen a doctor and how I could make a reservation when I was sick (as if I can predict when I will fall sick). He also tried to give me just one night stay at the inn with the voucher instead of two that I was supposed to get!!
Anyway, stay away from this place. If the owner can be so rude and mean on the phone, imaging how awful he will be when you're actually staying at the inn and what kind of customer service you can expect. I am glad living social refunded me my money because I wouldn't have gone anyway.
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- Also Known As:
- The Historic American River Hotel Georgetown