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“wonderful staff / clean hotel”

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Candlewood Suites North Orange County
Ranked #11 of 19 Hotels in Garden Grove
Elk Grove, California
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“wonderful staff / clean hotel”
Reviewed July 2, 2013

I stayed while on a job in Santa Ana and at first I did not think I would be happy. once I met the staff and saw the really nice remodeled room I was very happy. the beds are very comfortable and they provide everything you will need to make you feel like home. due to the hotel being next to the highway it was a little noisy during the day but in would get quite about 8pm. it is close to everything (Disneyland ,Outlets, tons of good food ) close to two air ports and a staff that can tell you the best places to go and the best way to get there. I was very happy with my stay and would stay again.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank willie w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GGRGGSales, Director of Sales at Candlewood Suites North Orange County, responded to this review, July 26, 2013
Thanks for the comments Heather! I am happy you enjoyed your stay. We love that we are close to Disneyland and that our location and hotel worked well for you. Also, we just got the carpets cleaned, I'm sorry you experienced them when they weren't at their best. We hope to see you again soon. Thanks for staying with us. Lisa
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146 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Norwich, United Kingdom
Level Contributor
68 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 19, 2013

Located just off the freeway. Easy to find. Spent 2 nights here in a king size room with full kitchen facilities. Free parking. Room very clean and modern with very comfortable bed. Only down side was the noise from the refrigerator but helped by turning temp down and the corridor carpets were stained and dirty.
Would recommend for Disneyland visits as only 4 miles away.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank HEATHER W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lisa A, Director of Sales at Candlewood Suites North Orange County, responded to this review, May 22, 2013
Hi Heather B! Thank you for your comments and feedback. I'm so happy you enjoyed your stay. I'll ensure our staff is made aware of your experience. I'm sorry our hallway carpets weren't up to snuff. We already have the corridor carpets scheduled for cleaning....I apologize it wasn't taken care of prior to your visit. Travel safely and thanks again! Lisa
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Denver, Colorado
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 3, 2013

this place is a true model that other extended stay hotels need to take lessons from. From the manager,to Francasca Tyler and Anya they treat you like family. The rooms are spacious,well equipped kitchens,( more than 2 spoons,a plate and microwave) I have traveled around the country and this is one of the best places ever, This hotel offers free laundry,weekly housekeeping ( they are excellent. ) This place is more like an apartment than an small hotel room. If you are visiting area, this place is worth a drive to stay here. Near disneyland,freeways, lots of parking, Has lots of amenties like gym ,wide selection of TV channels, DVD movies, and the famous Candlewood Kitchen.

Room Tip: ask for Francesca or Tyler they will take care of all your needs
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank longtermtraveler_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lisa A, Director of Sales at Candlewood Suites North Orange County, responded to this review, May 6, 2013
Dear longtermtraveler_10! Thank you so much for relaying your experience to us. I will ensure our staff is made aware of your perceptions. Our goal is to feel at home and provide a clean, well maintained hotel for your service. Thank you for allowing us to serve you. Have a great day and travel safely! Lisa
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Belo Horizonte, MG
Level Contributor
86 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 18, 2013

there is no daily housekeeping but you can change towels everyday.
If you dont want to spend lots of money with hotel it is a good option.
Clean simple and confortable with mini kitchen.
Sometimes smell of food outside the room.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lincolnbelohorizonte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GGRGGSales, Director of Sales at Candlewood Suites North Orange County, responded to this review, April 22, 2013
Hello lincolnbelohorizonte! Thank you so much for your posting and your feedback. In order to respect our guest's privacy and make them feel at home, we do offer weekly housekeeping. Thanks for mentioning you can get towels. That's correct! You are able to get linens and paper products as you need them from our front desk. We're happy to provide excellent service to you and make sure you're taken care of. I'm wishing you safe travels and hope to see you again soon. Lisa
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Grand Forks, North Dakota, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 14, 2013

We recently booked a block of rooms for our wedding at this hotel. The hotel was absolutely wonderful and all of our guests expressed how much they enjoyed the rooms. The rooms were very spacious and have definitely been updated. The kitchen in the room is wonderful stocked with plenty of dishes and appliances and the beds are comfortable. The facility is very clean and is very inviting. There is free laundry and a nice fitness center as well as the Candlewood Cupboard to purchase those little things to snack on. Lisa in sales and her front desk team, especially Francesca and Tyler went above and beyond for not only us but for our guests as well. You will not be disappointed! Next time we are in the area we will stay again!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christopher L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GGRGGSales, Director of Sales at Candlewood Suites North Orange County, responded to this review, April 15, 2013
Hi Chris! I am so happy to hear of your experience with our hotel. It was a pleasure to work with you and your new wife Jamie! Weddings can be a stressful time and it is our goal to ensure we make your stay as stressfree as possible. I'm happy we were able to accomplish that for you. We would love to have you with us anytime you travel. Thank you again...it was truly a wonderful experience having you and your guests with us. We wish you the best of luck for your future! Lisa
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Jakarta, Indonesia
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 12, 2013

I stayed here for 10 days in December 2012 and I can say that my stay was pleasant. The room was clean, neat and modern. Complete with a semi-full kitchen with microwave, fridge, toaster, dishwasher, basic pot and pans, coffee maker, etc.. came with a spacious closet. Big LCD TV in the room, full cable TV and free wired and wireless internet.

Amenities include complimentary washer and dryer usage (you only pay for your detergent). The laundry room was attached to the pantry where you can purchase snacks and drinks. There's also a gym, but it won't be good enough for those gym heads.

The location is very close to Disney and very close to a major highway junction.

Overall, I'd say this is a good place to stay if you're staying for more than a week and don't mind doing some house chores occasionally. If you're looking for a hotel that has swimming pool or restaurants, then go next door to Holiday Inn

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ardhi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GGRGGSales, Director of Sales at Candlewood Suites North Orange County, responded to this review, April 15, 2013
Dear Ardhi R! Thank you so much for taking the time to provide your feedback. I noticed you mentioned quite a few of our cost-saving amenities. We are happy you enjoyed them. We also have DVD players in all of the rooms and offer a free DVD Library at the front desk. Please feel free to watch some movies on us for your next visit. Also, I noticed you mentioned our housekeeping service. We want all of our guests to feel at home. In order to respect your privacy, we offer full-service housekeeping once a week. That way, you can spread out your work and lay out your things and not have to worry about "tidying" up before housekeeping as many guests do. We want our services to be as convenient for you as possible. We also offer additional towels, bedding and paper products via the front desk whenever you need them. We look forward to your next visit. Travel safely and thanks again for you time and stay with us!
Lisa
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Warsaw, Oh
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 15, 2013

I moved to this property after being very unsatisfied at another "extended stay" hotel chain. I'm a fan of Candlewood's and like to stay when it's in my budget. This property is a very good value. My room was clean and very well equiped with modern dishes and appliances. My only complaints were the grill area was pretty run down. One grill was missing the cooking grates and the other had burners that wouldn't turn up to full power. The fitness center, free laundry, and Candlewwod cupboard were great. Also, loved the comfy pillow top mattress and flat screen TV.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank neverhome75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lisa A, Director of Sales at Candlewood Suites North Orange County, responded to this review, March 18, 2013
Dear neverhome75! Thank you so much for your comments! We appreciate that you love the decor and our hotel. I have forwarded your comments to our General Manager and Ops Manager so that they are aware of the BBQ area concerns and are able to address them. This is an area of high traffic, so it is important we keep it in tip-top shape! I appreciate your attention to it. We hope to see you again soon. Travel Safely! Lisa.
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Additional Information about Candlewood Suites North Orange County

Property: Candlewood Suites North Orange County
Address: 12901 Garden Grove Boulevard, Garden Grove, CA 92843
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #11 of 19 Hotels in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Candlewood Suites North Orange County 2.5*
Number of rooms: 133
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Anaheim South is an ideal choice for both business and leisure travelers. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. Traveling on business? Bring your laptop and work efficiently at your executive desk. Communication is no problem with voicemail, free local calls, free high-speed Internet access and two separate phone lines. Borrow your favorite movie or music from the hotel library and enjoy it in your room from the comfort of your recliner. Hungry? Visit the Candlewood Cupboard, our on-site convenience store, and charge it to your room. Work off some stress in our 24-hour fitness center. Staying a long time? Take advantage of our on-site complimentary laundry facility. We re a pet friendly hotel too (fees apply). Candlewood Suites Anaheim South is located in the Anaheim Resort Entertainment district. We are close to all the excitement of Disneyland and California Adventure, only 2 miles from Downtown Disneyland and the Anaheim Convention Center. Sports fans are only 3 miles from Angels Stadium and Honda Center. The Block at Orange and the Garden Walk offer dining and shopping are just minutes away. ... more   less 
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Also Known As:
Candlewood Suites North Orange County Hotel Garden Grove
Candlewood Suites Garden Grove
Candlewood Garden Grove
Garden Grove Candlewood Suites
Candlewood Suites North Orange County Garden Grove, CA

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