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“Family Trip 2014”

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Hilton Garden Inn Anaheim/Garden Grove
Ranked #5 of 19 Hotels in Garden Grove
Certificate of Excellence
Reviewed May 26, 2014

Awesome job to the HGI team you guys are wonderful taking good care of my family and I while we where there, I appriciate all you have done for us.

Disney land is sure close to the hotel which you can catch a shuttle bus at a minimal cost.
The rooms were clean and fresh upon check-in outstanding job Housekeeping Team.

  • Stayed: May 2014, traveled with family
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Thank jj332014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this reviewResponded June 4, 2014

Thank you for your feedback. We are glad you enjoyed our clean rooms and Disneyland shuttle. Considering parking at Disneyland is $16 (without in and out priviledges), our shuttle can help families save money. With tickets starting at $5 per adult and $2 per child, the whole family can get transportation for the whole day and leave the car parked at the hotel.

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620 - 626 of 1,013 reviews

Reviewed May 25, 2014

The Hotel is one of the best around the area, the service and facilities are excellent. The Hotel is a couple miles away from Disneyland, but the extra minutes to get to the hotel is well worth. The service can be considered as close as a family service, the restaurant provides excellent food, and the waiters make sure all what you need is giving to you in a timely manner. The hotel also provides a complimentary internet service free of charge, in the past I have stayed in bigger hotels and the charge you for every thing including internet service.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Ramon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this reviewResponded June 4, 2014

Thank you for your positive feedback! We like to think we are the best, and we love it when guests think so as well. Our restaurant service is always helpful and accomodating. Many Hilton brand properties charge additional for internet. The Hilton brands that typically have complimentary internet are: Hilton Garden Inn (us), Hampton Inn and Homewood Suites. We are glad you have chosen wisely and hope to see you back in teh future!

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Reviewed May 23, 2014

Overall the staff at this hotel is very nice, and the lobby was just remodeled so it looks brand new. The rooms however did not get done. they are clean but getting very old, bedding is worn out. It is time for Hilton to give this place a full face lift.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
2  Thank Kevin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this reviewResponded June 4, 2014

Thank you for your consideration and feedback. You are aboslutely correct, our lobby just went through a renovation last September. Our next order of business is our guest rooms. We are planning to renovate our guest rooms within the next 6 months. Hopefully next time you stay with us, we will have gotten that facelift that you mentioned in your comment!

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Reviewed May 21, 2014

Hotel was very nice, staff was helpful, room was clean and the towels and wash clothes were done as additional decor, very cool. It was located close to a lot of things, Disneyland, Downtown Disney and more Restaurants not part of Disney. Parking was a little limited. Over all experience was very nice.....

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Marsha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this reviewResponded June 4, 2014

Thank you for appreciating our helpful staff and clean rooms. We recently had a training session for our housekeeping staff to teach them how to make origami out of washclothes and hand towels. It looks like our training session paid off! Thank you for pointing out the glory of our location. Even though we are a couple blocks south of Disneyland, we still have plenty of great restaurants and convinient stores closeby. Parking can be limited on sold out nights but let our front desk know if you are having trouble finding a spot, they are trained to be proactive when it comes to guest service.

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Reviewed May 20, 2014

Clean facility, friendly staff, quiet rooms, reasonable price. Arrived when the weather was 100+ degrees and my room was able to remain cool and comfortable. Fitness facility was on the smaller side but good enough. Pleasant greeting as we initially checked in.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Tac0L0ver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this reviewResponded June 4, 2014

Thank you for your positive feedback. We always love to hear about how much our hotel is enjoyed. Everything from our comfortable rooms to helpful staff can be found here on a consistent basis, no matter how hot the weather may be outside. Although our fitness facility is small, we did just update it with brand new equiptment. We hope to see you back soon!

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Reviewed May 13, 2014

My husband and I stayed here for 5 nights. He is a Hilton Diamond Level. I must first say that the staff are very friendly. They were always greeting us and asking if all was well. The room we were given had 2 Queen Beds. We immediately called down to say we had requested a king. None was available that evening, but "they would do what they could tomorrow". Never heard another word. We decided it wasn't worth the hassle. The room was clean and acceptable for a Value Hotel. We've stayed in many Garden Inns, and this was sub par with others. The bathroom had stains on the floor and toilet paper that would sand down a piece of wood! The last day we returned in the evening and our room had never been cleaned. Apologies were made. It's basically a good place for families to stay.

  • Stayed: May 2014, traveled with family
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1  Thank luvsmickey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this reviewResponded June 4, 2014

Thank you for your feedback. I feel bad that your stay was less than perfect with us. We are about to start a renovation on our rooms which will make a huge difference in terms of our bathroom floors and toilet paper. Since we are in the Disneyland area, most of our rooms have 2 queensize beds. We apologize that we did not have a king bed available and we understand how important that was to you. If you stay with us again, please feel free to call us ahead of time and confirm your roomtype. Sometimes, roomtype confirmation helps our staff strategize when we are pre-assigning rooms in the morning.

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Reviewed May 13, 2014

I was in Anaheim for a conference at the Convention Center and the Hotels next to the center was sold out. I was pleasantly surprise with my stay at Hilton Garden Inn. The room and amenities were great for about half the price. I had a rental car but did not use it because everything was within walking distance. I would definitely recommend this hotel to anyone who is visiting the area.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Wayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this reviewResponded June 4, 2014

Thank you for your feedback. Your statement capitalizes on one of the main reasons I love this hotel. We are right next to all the hustle and bustle of the Disneyland/Convention area. We are far enough that our rates are reasonable and we are fortunate enough to have a variety of great restaurants within walking distance. We hope you choose us again next time you are in the area and thank you for recommending us!

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Additional Information about Hilton Garden Inn Anaheim/Garden Grove

Address: 11777 Harbor Blvd, Garden Grove, CA 92840-2701
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Garden Grove
#5 Romantic Hotel in Garden Grove
#5 Business Hotel in Garden Grove
#6 Family Hotel in Garden Grove
Price Range: $126 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Anaheim/Garden Grove 3*
Number of rooms: 169
Official Description (provided by the hotel):
Welcome to our Garden Grove/Anaheim hotel near Disneyland Resort and Anaheim Convention Center. Enjoy free WiFi in all guest rooms, HDTV and large ergonomic desks. Other on-site amenities include heated outdoor pool, whirlpool spa and the Great American Grille serving breakfast and dinner. ... more   less 
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Also Known As:
Hilton Garden Inn Anaheim/Garden Grove Hotel Garden Grove
Hilton Garden Inn Grove
Hilton Garden Grove
Hilton Garden Inn Anaheim/Garden Grove Orange County, CA

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