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“A great hotel in a good location”

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Hilton Garden Inn Anaheim/Garden Grove
Ranked #3 of 19 Hotels in Garden Grove
Certificate of Excellence
Boca Raton, Florida
Level Contributor
129 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“A great hotel in a good location”
Reviewed May 16, 2013

Very good experience. All employee very good and ready to help at any time. Clean and big rooms are very confortable. The breackfast is great. Business center clean, up to date .... It was a very good experience a must come back

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maurizi01957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review, June 3, 2013
Thank you for taking the time to let others know about your good experience with us. We look forward to having you back next time you are in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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892 reviews from our community

Traveler rating
    443
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    105
    38
    13
See reviews for
421
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Korean first
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English first
Las Vegas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 15, 2013

This hotel stay has been super amazing! The hotel staff was super courteous! The room must have insulated walls as we heard no noise during my stay! BTW, the hot breakfast the hotel served was first class!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Nadine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review, June 3, 2013
There are a lot of supers in your repsonse which makes me very pleased! Thank you for the wonderful comments and for letting others know about your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynnwood, United States
1 review
Reviewed May 14, 2013

Although the purpose of our visit here was to go to Disneyland, we selected this hotel based on our previous experiences here. It is always very quiet and peaceful and you are pretty much guaranteed a great night sleep. The breakfast is excellent.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michelle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review, June 3, 2013
Thank you so much for your loyalty! We realize that sometimes it is difficult to find consistency when staying at hotels (or almost anything else for that matter), so it is great that based on your comments as well as others that we are able to get it right over and over again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delray Beach, Florida
Level Contributor
237 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed May 11, 2013

They really have a nice staff here.Even the towels in the bathroom are design like the one in the cruise!Rooms are big, with fridge, microwave, free internet.Next to Parks and attractions.They need to add pay per view movies... they don't have it :(

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Love2travel2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review, June 3, 2013
Although we would much rather hear the we were great, it sounds like you had a wonderful stay with us! It is always nice when people share their pictures of the hotel so others are able to see as well. In regards to the pay per view, sadly the demand for this has diminished with all of this new-fangled technology!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaluma, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 9, 2013

HGI Garden Grove is the best value for the money in all of Southern California and the staff is the most courteous and professional I have ever dealt with. Truly one of the jewel's of the Hilton chain.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Scott G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review, June 3, 2013
I cannot tell you how much your review warms my heart and truly means the world to me! I have passed it along to the team as an example of the impact that we have on our guests!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thousand oaks, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed May 8, 2013

We thoroughly enjoyed our stay at the Hilton Garden Inn. It is very clean, tastefully decorated and roomy. The staff is very courteous and pleasant. Parking is convenient. The shuttle to Disneyland is very convenient, however it is too crowded in the morning when everyone wants to get to the park and when they want to come back at night. We didn't feel safe with so many people standing in the aisle.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sandra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review, June 3, 2013
It sounds like we were able to provide a pleasant, comfortable stay, with accommodating service and amenities! Please know that safety is obviously our priority and I will along your comments about the shuttle to our vendor to ensure we are properly taking all safety precautions during our busier shuttle times.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, CA
Level Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 7, 2013

For a Hilton, the negatives were I was surprised it didn't have a free breakfast (read it on tripadvisor, but it was an extra charge as part of the room), that was disappointing. I got there around 6 pm and as pretty much expected, I was charged the whole parking fee of $12 for the day of arrival and the next day when I left. So basically $24 for less than 24 hours. There was a stain that looked like they had tried to clean up with bleach, so was 3 feet around with lighter carpeting. The shower curtain was torn, but workable. For the positives, there was cookies in the evening of arrival, ice water with sliced lemons, The shampoo and soap was neutrogena.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ProudMilitaryMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Anaheim/Garden Grove

Property: Hilton Garden Inn Anaheim/Garden Grove
Address: 11777 Harbor Blvd, Garden Grove, CA 92840-2701
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Garden Grove
#5 Business Hotel in Garden Grove
#6 Family Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Anaheim/Garden Grove 3*
Number of rooms: 169
Official Description (provided by the hotel):
Welcome to our Garden Grove/Anaheim hotel near Disneyland Resort and Anaheim Convention Center. Enjoy free WiFi in all guest rooms, HDTV and large ergonomic desks. Other on-site amenities include heated outdoor pool, whirlpool spa and the Great American Grille serving breakfast and dinner. ... more   less 
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Also Known As:
Hilton Garden Inn Anaheim/Garden Grove Hotel Garden Grove
Hilton Garden Inn Grove
Hilton Garden Grove
Hilton Garden Inn Anaheim/Garden Grove Orange County, CA

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