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“Very nice hotel” 5 of 5 bubbles
Review of Hilton Garden Inn Anaheim/Garden Grove

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Hilton Garden Inn Anaheim/Garden Grove
Ranked #5 of 19 Hotels in Garden Grove
Certificate of Excellence
Sacramento, California
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Very nice hotel”
5 of 5 bubbles Reviewed April 11, 2012

We are a family of 4 and recently stayed at the Hilton Garden Inn, Anaheim for 3 nights. We were visiting CSU Long Beach and Disneyland. The rooms are spacious and very clean. The beds were comfortable as well. There is a microwave and refrigerator in the room, which came in handy.

The heater/ac unit wasn't working when we checked in, but a call to the front desk and it was fixed within 20 minutes. We did not use the pool or exercise room, but they looked very nice.

Buca di Beppa is within walking distance. We are HH gold members and get breakfast for 2 included with our membership. When we checked in, the clerk saw that we are a family of 4 and gave us breakfast vouchers for all 4 of us staying in the hotel.

The breakfast was wonderful. Everything was fresh and we were able to get eggs, omelettes, pancakes or french toast cooked to order each morning. The restauarnt also had a differnt breakfast special each day which was very good. Normally, breakfast is $12.95 p/p, which seems a bit pricey.

The hotel is a little over a a mile to Disneyland. You could walk it, but it would be a long walk (especially after a long day at the park).

The hotel staff is all very friendly. We would have no qualms about recommending the HIlton Garden Inn or staying here in the future.

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CyberTag01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review, April 19, 2012
Thank you for letting others know about our well appointed rooms and friendly staff. Although we strive to have all guest stays incident free, it is good to know that the issue with your heater-A/C was quickly fixed! I would also like to point out that yes it can be a long walk to the hotel after a long day at Disneyland, but we do offer transportation to and from the parks that picks up curbside for a minimal fee. Thanks again for your stay and we look forward to having you back!
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867 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
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English first
Livermore, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 29, 2012

This hotel was phenomenal in accommodating my need to stay on a day-by-day basis. We needed a place to bring my college-aged daughter to recuperate after emergency surgery in Orange. Granted, this wasn't the peak season, though it was spring break time, the front desk help assured me we could stay however long we needed and wouldn't have to move rooms nor be charged penalty for leaving without 24 hour notice. Thank you, Hassan! Every staff member at this establishment was beyond pleasant and helpful. Many took interest in my daughter's health, always asking if there was anything I needed.

The rooms are quite spacious, with a perfect little "kitchen" corner with refrigerator, microwave, cabinets and coffee maker. Everything worked well and the space was perfect for the food needs of our extended stay. Restaurants and Target (with pharmacy!) were all adjacent or within one block of the hotel. The buffet breakfast offered in their lobby was ideal in that we could pick up freshly made breakfast and take it to the room quickly. The noise level at the room was minimal to non-existent and the mattresses were adjustable, so a great place to get good rest.

Though we usually stay at the Doubletree in Orange to be closer to Chapman University, I will stay here from now on. It is worth the extra 2 minute drive. Thank you to Hilton Garden Inn staff!

Room Tip: We enjoyed the view of East LA from the sixth floor.
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  • Stayed March 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review, April 19, 2012
I am so glad that you enjoyed your stay here with us. We take great pride in our service, accomodations, location, and amenities, and it seems that we were able to impress on all accounts. All of us appreciate you taking the time and would like to wish your daughter a speedy recovery!
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Flower Mound
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed March 27, 2012

I and a family member stayed at this property for 3 days on family business and found it to be a delightful property with attentive staff. the rooms were spacious and clean, and all appliances worked well. The breakfast buffet was very good with very attentive waite staff. On site parking was ample. The property is conveniently located, and quiet even though near a major interstate highway. Within 5 minutes driving are a variety of wonderful restaurants.

  • Stayed February 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ronald K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review, March 29, 2012
There is nothing I love more than hearing and seeing posts about our great property. From everything from the service, the rooms, the food, and the location it seems that we had everything you needed! We all look forard to seeing you again when you are in the Anaheim/Garden Grove area!
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Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed March 20, 2012

I really like the feel of this hotel. Its very comfortable. As soon as i walked in the room i felt like home. I just had a problem with the gym not working and no one let me know that the gym was not working when checking in the hotel. So i had to check out and go to embassy suites right behind them. And also the bed was a little hard on my husbands back, i don't know if i was suppose to - or i didn't understand the kind of adjustments to put on the bed because of the adjustable beds here. So my husband didn't sleep well on his bed but i slept ok in the other bed i slept on with my daughter. The room was clean and they have breakfast in the morning. I didn't get to try that because by that time i was moving hotel because of gym situation. But the employees in front desk of Hilton garden inn were very nice and respectful. I command them on that. I would love to go back here as long as they have a working gym and learn how to adjust the bed for my husband.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mrskerns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review, March 22, 2012
Thank you for commending the team for their service. We are sorry you experieinced issues during your stay, but the good news is that the issues are easy to fix and explain. I am happy to tell you that theexercise room is now fully operational again! Also, our Garden Sleep System beds, though generally loved, can be a bit confusing. Please allow us the opportunity to explain the system next time you are in town, I assure you once you get it set to your liking you will definately get a great nights sleep!
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Pottersville, NY
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 18, 2012

Recently stayed there for business. Breakfast Service A+. Entire Staff has a can do attitude right down to the maid

  • Stayed March 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank deLivron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review, March 22, 2012
We take great pride in our little family community here at the HGI! Thank you so much for noticing and letting others know!
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mill creek
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 12, 2012

We had a very nice time at this hotel. Mr. Torres was very welcoming and friendly when we checked in and the service at breakfast was also good. The bed was comfortable and room was very clean.
We did pay a high price for the room so I took off a star for that. Even when we checked in he seemed surprised at our rate mentioning it was really high and asked if we were here for the convention (which we were not).
The breakfast was great but the only little thing is the coffee is scalding.
We would stay here again.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chloe2929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review, March 14, 2012
I am glad you enjoyed your stay with us and very pleased with the hospitable service we were able to provide (especially Mr. Torres). I am sorry about the rate! There are a handful of large conferences that come to the area throughout the year which creates a tremendous amount of demand in the area, thus the higher rates everywhere! I have spoken to our restaurant to ensure water temperature for the coffee is at an ideal level. We are glad you will be back and look forward to meeting you!
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The Hague, The Netherlands
Level Contributor
192 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 bubbles Reviewed February 27, 2012

We stayed three nights in this hotel and can recommend it to you. It is a few blocks from Disneyland, and happy families wearing mickey mouse ears are not uncommon, though we, as senior citizens to be, were not bothered by children. The hotel offers an outside swimming pool as well as a gym. For dinner you have to go to one of the numerous restaurants within walking distance, or order room service. The crew, from front desk to breakfast servants, were very helpful, and supplied us with printed directions to shopping malls and restaurants. The rooms were spacious, with a desk+ deskchair as well as an easy chair. The rooms were clean, but some noise from the 2*3 lanes road in front of the hotel was audible.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JaapK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review, March 14, 2012
Thank you for providing your recomendation to others about your great stay and helpful service that was provided during your visit with us! Inevitably you will see a Mickey ear or two, but we do take great pride in being a little quieter than the majority of the hotels in the area. The issue with the street noise is something we rarely hear, but for the light sleepers the west side of the hotel is facing away from the street. Thanks again for your comments and we hope to see you here soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Anaheim/Garden Grove

Property: Hilton Garden Inn Anaheim/Garden Grove
Address: 11777 Harbor Blvd, Garden Grove, CA 92840-2701
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Garden Grove
#5 Romantic Hotel in Garden Grove
#6 Family Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Anaheim/Garden Grove 3*
Number of rooms: 169
Official Description (provided by the hotel):
Welcome to our Garden Grove/Anaheim hotel near Disneyland Resort and Anaheim Convention Center. Enjoy free WiFi in all guest rooms, HDTV and large ergonomic desks. Other on-site amenities include heated outdoor pool, whirlpool spa and the Great American Grille serving breakfast and dinner. ... more   less 
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Also Known As:
Hilton Garden Inn Anaheim/Garden Grove Hotel Garden Grove
Hilton Garden Inn Grove
Hilton Garden Grove
Hilton Garden Inn Anaheim/Garden Grove Orange County, CA

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