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“What a Great Hotel - would totally stay here again!”

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Hilton Garden Inn Anaheim/Garden Grove
Ranked #5 of 19 Hotels in Garden Grove
Certificate of Excellence
Reviewed August 2, 2011

This hotel was worth the money we paid for it. From check-in to check-out the staff made us at home right away. Kudos specifically to Mark, who checked us in. He was very nice and very familiar with the area. He pointed out points of interest, and places to eat.

The room was located on the 2nd floor. The hotel was also very quiet - I got a restful night sleep every night with no interruption. The room was also very clean and the linens were changed, even though I did not request it.

It's proximity to Disneyland and it's great value made us choose this hotel, and if we were ever to visit the area again, we would definitely choose this one! Also - check out the shuttle if you do not want to drive to Disneyland - it was $4 roundtrip per person (DL parking is $15) and they drop you close to the entrance/exit.

The hotel made our stay very pleasant. Thanks Hilton Garden Inn Anaheim!!!

  • Stayed: July 2011, traveled as a couple
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Thank nytravelergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this reviewResponded August 10, 2011

We would love to have you again! There is nothing better then when someone provides the kind of service that you remember them by name, and it seems that we had one who was able to do that! I assure you, your kind words will be passed onto the team and that particular employee!

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803 - 809 of 956 reviews

Reviewed August 1, 2011

We stayed here for 13 nights,as our family holiday from Scotland. We were very impressed by all the staff at the hotel. What a really fine bunch of people from management through to the service staff. Very friendly and always helpful, something many hotels in the UK could learn from!!

Room size was fine for us (Couple + teenager) and it was nice to have the fridge, microwave and coffee maker. Rooms were always clean and tidy. Nothing was a problem to the staff.

Pool was fine and hot tub was a nice treat. Gym is small, but there is enough space to house the running and Nordic Ski machines. We gave the gym a miss as the walking around the theme parks was exercise enough!

Breakfast was standard, but was very nice. Plenty for any one. My wife is vegetarian and never struggled with finding something to eat. Staff were friendly and helpful even when rushed off their feet.

Location was good, as another reviewer said, there is a Target just a short walk away. There are plenty eating places, all be it mainly fast food. The Italian Restaurant next door is brilliant. Mega portions! Ask at the Hotel reception for discount voucher, for the Italian restaurant. There is also a very nice Chinese take away/restaurant (Chapman Avenue) a short walk from the Hotel and Pharmacy next to Target.

Bus transport took a wee bit of getting used to. We bought a timetable for $1 and found it useful. We found purchasing an all day ticket for $4 was a better deal. I would hire a car the next time though. Budget Car hire are just up the road (Harbor Blvd) from the hotel on the opposite side, if you need one.

I can't praise the Hotel, Staff or people of Orange County enough. They opened my eyes to a new vision of America. If we had the cash we'd be back in a heartbeat, but flights cost so much from the UK, so we'll just have to live on beans and toast to save up the cash to come back!

  • Stayed: July 2011, traveled with family
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2  Thank inveresk12c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this reviewResponded August 10, 2011

Wow, that really means a lot to know that we contributed to changing your view on the entire US! You really said it all in your email and we look forward to your return (I really hope you are a fan of beans and toast!).

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Reviewed July 30, 2011

Hotel is conveniently close to Disney parks, sells Disney tickets on-site at a discount, and has a shuttle available every half hour. The staff was very friendly, helpful, and went the extra mile to accommodate our adjoining room request, and parking needs. The breakfast buffet was terrific with an excellent variety of fresh food. They made our eggs, waffles, pancakes perfectly to order. The server always remembered our preferences (party of 8) and quickly had our coffee/ tea at our table. The hotel had a Family Fun package that we took and it was worth every penny. The pool, hot tub, fitness center, and being walking distance to many family restaurants was the icing on the cake.

  • Stayed: June 2011, traveled with family
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Thank VABucko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this reviewResponded August 10, 2011

I love that you are spreading the good word about us being a great family hotel. At times people think we are more of a corporate hotel, but we take pride in the fact that we are able to provide the best service and amenities in town (albeit, I am a bit biased).

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Reviewed July 28, 2011

The hotel staff from front desk to housekeeping is friendly, professional and hard working.
The room size is standard but was clean, well kept and has all the amenities that made our stay very comfortable and enjoyable. It has flat screen TV, refrigerator, microwave....complimentary internet....etc....
We will definitely be back in the near future.

  • Stayed: July 2011, traveled with family
    • Value
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Thank Opal1564
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this reviewResponded August 10, 2011

I want to thank you for letting us know about your stay, I especially love hearing great comments about our hard working staff. I look forward to having you back, please make sure to stop by the desk to say hi!

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Reviewed July 28, 2011

The Hilton is close to Disneyland and even a Target. The hotel staff was wonderful.
I really liked that the clean room came with a small fridge and microwave. When we came in at night, there were warm cookies to eat before we went to the hot tub.

Room Tip: Clean and comfortable bed!
  • Stayed: July 2011, traveled as a couple
    • Value
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Thank kaizom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this reviewResponded August 10, 2011

Thank you for the short, but sweet comments about your stay with us. Warm cookies and a hot tub sound sure do sound pretty good after a long day!

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Reviewed July 28, 2011

Business stay for two nights. Room was the typical Hilton Garden Inn (not fancy, they are all nearly the same). We did accidentally book through Expedia, so they would not honor my HHonors Diamond benefits, which was very disappointing (they said that we could 'call' Hilton for this).
Hotel did allow us to check our one hour late, which was nice.
Internet speed was better than most other Hilton hotels (which is still slow, but better than others).

  • Stayed: July 2011, traveled on business
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Thank jrmassie_kc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this reviewResponded August 2, 2011

We are glad you noticed the speed of our internet! We recently upgraded the connection speed and I have really enjoyed the impact it has had for all of our tech friendly guests. I am sorry about the inability to reward Hhonors points for your Expedia stay and I am hoping that at some time in the near future a solution may be found to address this issue. Thank you for letting us know your thoughts and pointing out the consistency withen the HGI brand.

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Reviewed July 28, 2011

We have stayed at all three hilton properties located on the same property in
Garden Grove. Every year when our family visits Disney, we stay at one of the three properties, Hilton Garden Inn, Hampton Inn, or Embassy Suites. The Embassy Suites has raised their price, therefore in order to save money we have been staying at the other two properties more often. With the advance payment option, at Hilton Garden Inn we are able to have breakfast included at a substantial savings, and since this property has table service, it is the best breakfast of the three. It is also less crowded than the other two, and easier to park in their parking lot. We used their shuttle one day that comes every one half hour, but really preferred the one that stops in front of Embassy Suites, since their shuttle comes every 20 minutes. Therefore we just walk over to the line in front of Embassy Suites and use their service. Hampton Inn is more crowded in the breakfast room, and so is the Embassy Suites. Therefore overall this is the best property of the three.

  • Stayed: June 2011, traveled with family
    • Value
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Thank taxlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this reviewResponded August 2, 2011

Thank you so much for taking the time to respond. We take great pride in our breakfast and the fact that it is not the madhouse that it tends to be at some of the other locations in the area. I hope you were able to try the daily specials we offer, they are all made from scratch (our salsa is quite tasty!).We hope to see you again soon!

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Additional Information about Hilton Garden Inn Anaheim/Garden Grove

Address: 11777 Harbor Blvd, Garden Grove, CA 92840-2701
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Garden Grove
#5 Romantic Hotel in Garden Grove
#5 Business Hotel in Garden Grove
#6 Family Hotel in Garden Grove
Price Range: $113 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Anaheim/Garden Grove 3*
Number of rooms: 169
Official Description (provided by the hotel):
Welcome to our Garden Grove/Anaheim hotel near Disneyland Resort and Anaheim Convention Center. Enjoy free WiFi in all guest rooms, HDTV and large ergonomic desks. Other on-site amenities include heated outdoor pool, whirlpool spa and the Great American Grille serving breakfast and dinner. ... more   less 
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Also Known As:
Hilton Garden Inn Anaheim/Garden Grove Hotel Garden Grove
Hilton Garden Inn Grove
Hilton Garden Grove
Hilton Garden Inn Anaheim/Garden Grove Orange County, CA

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