Even if check in time was at 3pm, we were fortunate enough to be able to check in earlier at 1pm. A couple of hours allowed us time to freshen up after our plane ride (thanks). The king sized bed was comfortable to sleep in and the room was clean. We enjoyed swimming in the heated pool but happier that it was open till 10 pm in the evening. One of the front desk clerk was kind enough to let us stay an hour longer if we just kept the noise level down. They served a complimentary breakfast every morning which is more than the usual "continental breakfast". This meant I got freshly brewed coffee with toasted bagel...and my 8 month old can have a liittle something to nibble on too. Wireless Internet was also a big plus! The hotel employees were all very courteous and helpful but one person really stood out during our stay. Jonathan Bradford, a service manager went above and beyond to assist us. We needed some important documents to be scanned and emailed in the evening but couldn't find a place that late in the night. Jonathan who had worked that morning came back and assisted us on his own time. We are truly grateful for his actions! I would definitely come back and highly recommend this place to all. Overall it was a wonderful experience but it was definitely the "people" who shined and made the biggest difference in our stay!
- Official Description (provided by the hotel):
- Take a virtual tour of the hotel.Welcome to the Holiday Inn Express Hotel & Suites Garden Grove Conveniently located minutes away from Anaheim Convention Center, Crystal Cathedral and Disneyland Resort area. Make yourself at home in one of our large, exquisitely furnished rooms. Enjoy the convenience of our complimentary WiFi & high-speed Internet access. Relax and unwind at our outdoor heated pool and whirlpool; you are sure to find a captivating blend of refreshing breezes and a cool ambiance. ... more less
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- Also Known As:
- Holiday Inn Express Garden Grove Hotel Garden Grove
- Holiday Inn Garden Grove
- Garden Grove Holiday Inn
- Holiday Inn Express Garden Grove Orange County, CA