I was not impressed with this hotel. First of all they gave us the wrong room. Then they had hidden charges that were $100 over the quote given with the reservation. On top of that they then wanted a $100 deposit which I gave in cash. When I checked out the $100 deposit was not registered so I have not received that back even after writing to the hotel. So in short after I made the reservation the total was $484 for 3 nights and the overall total I had to pay when I checked in was $750. When I eventually started arguing with the woman at the counter because they wanted me to pay $36 for parking and they weren't letting me know what the deal was with the extra $100 I paid I said I didn't want to pay it and they threatened me with calling the police! She just kept telling me it was the deposit. Don't you get a deposit back? Correct me if I'm wrong. I asked her what that extra $100 was for and she kept telling me tax etc. No... that's what the first $100 over quoted price was for... not the deposit.
The rooms were okay... would have expected more from Marriott. Not much inside of the hotel besides Starbucks. I will never stay at this hotel again.
- Official Description (provided by the hotel):
- The Anaheim Marriott Suites is the premier and largest Marriott all suites full service hotel located just one mile from the Disneyland Resort attractions and the Anaheim Convention Center. The Marriott Suites features 371 spacious two-room suites, a contemporary lobby and 10,000 square feet of flexible meeting space catering to a variety of social events, meetings and weddings. Enjoy the "Revive" bedding package in each suite designed with a living room and a separate bedroom. Guests will appreciate such amenities as a large well lit desk, wireless and high speed Internet access, voice messaging, two 32" flat screen televisions, iron & ironing board, coffee/tea maker, mini refrigerator, room service, dry cleaning service and laundry facilities. Guests can work out on state-of-the-art exercise equipment, relax in the outdoor pool and whirlpool. Dine in SunSpot, an American Restaurant or indulge in the simple luxuries of our very own Starbucks, just off the Lobby. ... more less
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- Also Known As:
- Marriott Anaheim Hotel Garden Grove
- Marriott Garden Grove
- Garden Grove Marriott
- Anaheim Marriott Suites Garden Grove, Orange County, CA