Stayed for 4 nights for a conference. Wifi service was non terrible with dial up connection speeds both in room and in public areas. Phoned front desk on first night and was told it was being taken care of. By second night there was still virtually no service phoned tech support and spent and hour having them tell me it was a problem on my end even though others with me were having the same issue. By third night no improvement and I just gave up.
Staff was (with one exception) not helpful or interested. Room was dirty with hairs on the toilet on arrival and drink stains on the desk.
I complained in detail at checkout and was rewarded with a "smoking charge" billed to my account several days later (no I didn't smoke in the room perhaps it was MR. toilet hair). Oh they even got that part wrong and though I am a marriott rewards member they sent an "updated account" statement to someone elses email who eventually forwarded it me.
Nothing good to say about this stay except the location. I have been treated better and felt more welcomed at a Motel 8.More
- Free Wifi
- Breakfast included