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“Liked, but had some problems!”

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Anaheim Marriott Suites
Ranked #2 of 19 Hotels in Garden Grove
Reviewed June 11, 2012

We went to the marriott for 5 days/4 nights (three groups) check in was for wed at 4pm we called in advanced to see about early check in and was told that if we arrived arroung 2pm that it wouldnt be a problem, we arrived a little after 2pm but when we went to check in were told only one room was avalible, having three cars and expecting 3 rooms was a bit frustrating, the front was nice about it got us up to our first room, compansated by giving us all an extra breakfast buffay ticket (more than enough at $10 ticket for 9 people), the other rooms were ready with in a couple hours, i was very pleased with the room/the views/the location/the cleaness,needles to say our overall stay was pretty good, couple of things that went wrong, our room keys kept getting deactivated that was frustrating having to keep returning to the front, i had a short black hair in my breakfast food one morning, my sisters phone charger was broken by house keeping but again quickly replaced, and parking was pretty miserable there was never places to park and finally when the whole lot was filled and their gigantic vip/valet parking was empty just taking up useable space the did valet my sisters car free of charge, overall i might stay there again but might check for something else too!

Room Tip: For a family of 3/4 the king with pull out bed is perfect! Very roomy, nice set up/and privacy!
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  • Stayed: June 2012, traveled with family
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3  Thank whitney j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vince T, Front Office Manager at Anaheim Marriott Suites, responded to this reviewResponded June 14, 2012

Dear whitney j,

Thank you for taking the time to write a review . We pride ourselves in providing our guests with a trouble free stay and unfortunately we fell short this time. I apologize for the inconveniences you and your sister experienced. Please be assured that our team takes the feedback seriously and we are making changes to address some of your concerns. For example, we collaborated with the businesses in our plaza to arrange alternative parking for our employees during peak times. Between the seven businesses here it gives us about 50 additional parking spaces. I hope that our prompt response during your stay and our attention to this review has a positive affect on your decision to return. Thank you once again for the feedback and the opportunity to be of service to you.

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1,462 - 1,468 of 1,834 reviews

Reviewed June 11, 2012

We stayed at this hotel 4 nights at an average cost of $163/night. The room was a good size with a separate bedroom and two doors into the bathroom/shower. The sink/vanity was in a separate area between the bedroom and bathroom which was handy. Extra charge for WiFi in the room but complimentary WiFi in the lobby. Parking was also complimentary. Good size pool and small exercise area. Hotel provides a return shuttle service to Disneyland for $4.00.

Room Tip: Would suggest a higher floor than the 4th - not much of a view - we overlooked the roof of the lower...
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  • Stayed: May 2012, traveled with friends
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Thank BrianRedDeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2012

My family loved the hotel. We are a very particular family and enjoy staying at nice places. This had everything we needed. I was very impressed and will stay again. I think they could attract a different class of people if they charged more for their rooms. We are a middle class family but will spend on nice places.

  • Stayed: June 2012
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1  Thank AnthonySanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vince T, Front Office Manager at Anaheim Marriott Suites, responded to this reviewResponded June 10, 2012

Dear Anthony Sanz,

Thank you for your positive review of our hotel. We are very proud of the product we offer and appreciate that you felt it was a good value. We hope to see you and your family again soon.

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Reviewed June 8, 2012

My entire stay at the hotel was pleasant. The staff was helpful and answered all my questions, and wether leaving the hotel for the day or upon returning, someone always wished me a nice day or welcomed me back. The bellperson was also kind in helping me find an airport shuttle service.

  • Stayed: June 2012, traveled solo
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3  Thank patricia1225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vince T, Front Office Manager at Anaheim Marriott Suites, responded to this reviewResponded June 10, 2012

Dear patricia 1225,

We are pleased to read that you enjoyed your stay and that you found our team to be helpful and pleasant. Thank you for choosing us and sharing your experience.

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Reviewed June 6, 2012

Great location w/ shuttle service to disneyland. Delicious breakfast. We would like to thank Oscar for his exceptional customer service and taking care of us. Would reccommend staying here

  • Stayed: June 2012
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3  Thank Disney20126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2012

I had a great stay at this hotel, I stayed in 1431. The bellman Ramil and Frankie were on point with directions and very helpful when we asked for directions and places to go in the area.The front desk staff was great and super friendly, Stephanie and Nicole made us feel like we just at home!The manager Vince greeted us daily and the food was highly recommended.

  • Stayed: March 2012, traveled with friends
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2  Thank Ty T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2012

I have stayed at the Marriott Anaheim Suites many times on family trips, or just relaxation with my partner and they all have been great experiences! From the moment you walk in the hotel staff greets you with a smile and they have complementary cucumber water or you can walk in their own Starbucks that is right next to the front desk. When you arrive to the front desk they greet you with such friendliness. The gentleman at the front desk named Vince welcomed us with a warm smile and asks how we are doing and generally care to help us to make our stay be an amazing experience. They also have a restaurant in the lobby and have a very convenient gift shop that has about everything you need or want. The rooms are very comfortable, with amazing views of Anaheim, and are very attentive of it cleanliness. It also includes many amenities such as an office desk, great Wi-Fi connection and big plasma televisions for your own entertainment. I love going to the pool and hot tub and it’s very spacy and they also have a gym, which I need to try next time I go again. Not only is the staff and hotel amenity amazing, but also the location is perfect. There are restaurants next to the hotel and you don’t even need to drive anywhere. They also have a Target across the street, Disneyland, and freeways are a couple blocks away as well. Overall this hotel is always been a great experience and I will continue to come here!!☺

  • Stayed: May 2012, traveled with family
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3  Thank Monica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anaheim Marriott Suites

Address: 12015 Harbor Blvd, Garden Grove, CA 92840-4001
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Garden Grove
#1 Best Value Hotel in Garden Grove
#1 Business Hotel in Garden Grove
#2 Family Hotel in Garden Grove
Price Range: $114 - $859 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Anaheim Marriott Suites 3.5*
Number of rooms: 371
Official Description (provided by the hotel):
The Anaheim Marriott Suites is the premier and largest Marriott all suites full service hotel located just one mile from the Disneyland Resort attractions and the Anaheim Convention Center. The Marriott Suites features 371 spacious two-room suites, a contemporary lobby and 10,000 square feet of flexible meeting space catering to a variety of social events, meetings and weddings. Enjoy the "Revive" bedding package in each suite designed with a living room and a separate bedroom. Guests will appreciate such amenities as a large well lit desk, wireless and high speed Internet access, voice messaging, two 32" flat screen televisions, iron & ironing board, coffee/tea maker, mini refrigerator, room service, dry cleaning service and laundry facilities. Guests can work out on state-of-the-art exercise equipment, relax in the outdoor pool and whirlpool. Dine in SunSpot, an American Restaurant or indulge in the simple luxuries of our very own Starbucks, just off the Lobby. ... more   less 
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Also Known As:
Marriott Anaheim Hotel Garden Grove
Marriott Garden Grove
Garden Grove Marriott
Anaheim Marriott Suites Garden Grove, Orange County, CA

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