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“Good Family Hotel”

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Embassy Suites by Hilton Anaheim - South
Ranked #9 of 19 Hotels in Garden Grove
Reviewed February 15, 2014

Our family stayed here for a trip to Disneyland in December 2013. The staff are very friendly and helpful, the rooms are spacious and well appointed. The rooms are also well decorated, modern and clean.The free happy hour is good but not a lot of selection for appetizers. The location of the hotel is great for visiting Disneyland as there is a shuttle that picks up in front of the hotel every half an hour and takes you into the Disneyland park. This was definitely a good base for Disneyland and was good value as we booked it on Priceline and got a good deal. The breakfast buffet was great for filling up before going to the park as the food at DIsneyland is so expensive.

The hotel is lovely and impressive as you walk in with the atrium in the center and hotel rooms all around. My only criticism is that the railings seemed a bit short and were a bit scary with young children, you really have to keep an eye on them!

Room Tip: Get to breakfast early as the breakfast buffet gets busy and order the made-to-order omelettes - the...
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  • Stayed: December 2013, traveled with family
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1  Thank legaleagle5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,184 - 1,190 of 2,066 reviews

Reviewed February 12, 2014

This is our third stay, and each has been eventful, and each was handled with class and professionalism by this hotel...

Stay #1 : September 2013 - we stayed here in a very nice room, but we had a problem with the restaurant. They had taken our order, then told us they had a huge "to-go" order, and it would be a while...45 minutes later, we had gotten one round of drinks, and that's it. We never saw the waitress again, so we left and complained to the front desk. They did the usual apologizing, and while the girlfriend waited for a cab so we could go to Disneyland, I ran upstairs to use the facilities. Sadly, some jerk had shoved a penny into the key slot, rendering our door useless...and locked, with our stuff inside, and us outside. Management bent over backwards to fix it for us, getting us a better room with a premium view, comping one night of our stay, and giving us a credit for room service. Needless to say, we left happy...

Stay #2 : January 2014 - this time it was a last-minute trip we booked through one of the many travel websites. Unfortunately for us, they never transferred our reservation to the hotel, so when we got here...we had nothing on file. Before I could get through to the website's customer service, the desk clerk found a room for us that ended up being cheaper than the website had been. Problem solved quickly and efficiently!

Stay #3 : February 2014 - after a less-than-optimal experience at another hotel in the area, we ended up here. At 1am. Having booked the reservation literally fifteen minutes before, while we sat in another hotel lobby. They got it done for us, and we walked in, they were ready and waiting for us.

Three stays, three different experiences, and every time, this hotel has come through in spades. This is now officially my go-to hotel in Anaheim!

Stayed: February 2014, traveled as a couple
Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2014

The hotel is located on a busy street surrounded by other hotels. It is very nice, hotel staff is very friendly and helpful. Our suite was on the 14th floor. There are glass elevators so made for a view going up and down. The room was very spacious, the king bed was very comfortable. The bathroom was well stocked and I loved the soap and body lotion they supplied. breakfast was very good each morning, we had omelets, fruit and oatmeal. The cook is very friendly and nice, he's been there for many years- a pleasure talking with him. The gym is quite small but we were there early enough to use what equipment we like. The pool area is lovely, even though it was a little cool I did sit out there and it was nice- especially coming from NY with all the snow we have been getting! The gift shop has a little bit of everything.

  • Stayed: February 2014, traveled as a couple
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Thank zazuHicksville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2014

Hotel staff was very nice. Accomadations were okay Furniture (Couch ) was very uncomfortable and hard to site on. coffee cups were not replaced when used Location of hotel is very close to any attractions

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
1  Thank Dawn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2014

We enjoyed staying at this hotel and if we were to return, would definitely choose it again. The only thing we would have preferred is for the sleeper sofa to be more comfortable... but sleeper sofas are not really known for great comfort. Just seemed it had been used quite a bit. Still, overall great experience!

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank 646pamd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2014

Our stay at this hotel was great! The staff was very friendly and helpful. The room was clean. We stayed in a King Suite so that the kids had some seperate space. The breakfast every morning was delicious and saved us some money before heading to Disneyland for the day. In addition to the complimentary evening reception, there some very reasonably priced items for dinner as well. Again, that added tremendous value to our stay. Would definitely stay here again!

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Jessica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2014

Stayed here fo two nights on business during the thrid week in January. This is by far one of the nicer and better maintained Embassy Suites property I have stayed in. My room had been updated with better quality furnishing and linens - something that is lacking in older properties. Staff was professional. Unlike some of the hotels on the "Disney Strip" they did not charge for short term parking like many of the properties do. They did ask that you hang a parking tag if you were an overnight guest. Breakfast was typical ES. Bottom line, great hotel and location if you have business at the Anaheim Convention Center or pleasure at Disney.

  • Stayed: January 2014, traveled on business
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Thank mchud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Anaheim - South

Address: 11767 Harbor Blvd, Garden Grove, CA 92840-2701 (Formerly Embassy Suites Anaheim South / Disneyland Resort)
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Garden Grove
#7 Romantic Hotel in Garden Grove
#7 Family Hotel in Garden Grove
Price Range: $157 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Anaheim - South 3.5*
Number of rooms: 375
Official Description (provided by the hotel):
The Embassy Suites Anaheim - South hotel is located just one mile from Anaheim's Disneyland Resort® attractions. This all-suite hotel features complimentary cooked-to-order breakfast and evening manager's reception. Shuttles are available in from of the hotel to take guests to all of Anaheim, California's recreation parks. The Embassy Suites also features an on-site Disney® Desk with information on Southern California and Disneyland® Resort attractions. ... more   less 
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Also Known As:
Embassy Suites Anaheim South / Disneyland Hotel Garden Grove
Embassy Suites Garden Grove
Embassy Suites California
Garden Grove Embassy Suites
Embassy Suites Anaheim South Hotel
Embassy Suites By Hilton Anaheim - South Garden Grove, Orange County, CA

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