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“Excellent stay”

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Embassy Suites by Hilton Anaheim - South
Ranked #9 of 19 Hotels in Garden Grove
Ridgecrest, United States
1 review
“Excellent stay”
Reviewed September 20, 2013

Clean rooms and great amenities. The complimentary breakfast was wonderful and the rooms were clean and well designed for comfort. Some of the staff could use more tact when dealing with their customers but the hotel itself was amazing.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jarrod B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (285)
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English first
Sacramento, California
Level 3 Contributor
14 reviews
3 hotel reviews
Reviewed September 19, 2013

I did a lot of research and this was one of my top three hotels near Disneyland. AAA agent suggested I pick Embassy Suites - South in Garden Grove, so I went with it. Boy, am I happy she steered me towards Embassy. I loved the bed, it was very comfortable with a pillowtop. My son slept on the pull out and he said it was comfortable too. We did have the corner room next to the elevators, that was not pleasant...but tolerable. The best part of the room is that we only had neighbors on one side. One night we were awoken to a screaming child, but nobody's fault. We ate breakfast every morning...custom omelets, French toast or pancakes, sausage, not so good bacon, toast, bagels, donuts, some fruit and yogurt, soupy oatmeal. It saved us money, so we were happy. We did not use the shuttle. Everyone was friendly. The shower was nice and big with good water pressure. I do have a couple of complaints; the pool's closing hours were midnight...one night I was going to call about the people in the Jacuzzi, and we were on the 11th floor, but I ended up trying to tune them out. When I received my express checkout, I noticed we were charged for 2 parking charges each day (5 days)...so the bill came to $120 for 1 car. I addressed it with the front desk. She went in the back for a few minutes then came back...might have said she was sorry...and told me it was a computer glitch. Then on the bill it said I disputed it. I guess technically I did dispute it, but I wish it would have stated on the bill that it was their error...I just thought the wording of me "disputing" it was implying that I had done something wrong. Other than that, it was a nice hotel and would book it again, and would tell my friends to book it. I went through AAA and had a package deal, so I don't know how much the nights were, but I thought I heard the front desk tell someone it was $179 a night. That seemed very expensive, but maybe that is what I ended up paying in my package too. They were in the process of repaving the parking lot, and hopefully they expanded the parking spaces a little bit. It was a tight squeeze.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Michelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clackamas, United States
1 review
Reviewed September 18, 2013

The Hotel is beautiful, the staff were all very pleasant and helpful. The food was excellent. Couldn't have chosen a better place to stay for our vacation!The morning complimentary breakfast was more than I had expected. Parking was very good. Shuttle service tickets located in the lobby was a big help. The room was really nice with all the comforts I would have wanted. The price was very reasonable.Short shuttle ride to Disney. All in All a very pleasurable experience. If I go back to Anaheim I will stay there again for sure!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Darrell A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 18, 2013

my second visit in 8 months and it was a great experience both times. Consistency is king in this industry and this property has it going. Must be the Blue engergy philosophy! Staff were helpful and inviting, facilities kept up well and the breakfast and evening reception are still a hit. Well done and keep it going!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank LBW916
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 17, 2013

We have stayed at this Hotel about 5 times and we stay each time we go to Disneyland. Its so easy and there is a Joe's Crab Shack down the street that is open till 12am. The staff has been friendly each time we have gone.

I dont like how they consider "disneyfacing rooms" on the lower floors just because they are on the side of the hotel that faces Disneyland. They shouldnt charge for that. You cant see Disneyland.

The only thing is the kids yelling early in the morning. But hey there going to Disneyland. Who wouldn't be excited?!

Room Tip: Disney facing rooms are great If your on a upper floor.
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  • Stayed December 2012, traveled with family
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Helpful?
Thank Racerchic707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2013

We always stay at this hotel on our yearly trips to Disneyland. Always have an enjoyable stay with a very nice and clean suite. Great cooked to order breakfast each morning keeps us more than full until dinner so we don't have to hunt for a place to have lunch in the park which can be quite spendy. Then we have more money to spend on dinner in the park.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Angela J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 13, 2013

This Hotel deserves a 10 star rating. We come from NZ and found this hotel exceptional. The staff were very accomodating and the service and rooms were excellent. The complimentary breakfast was superb and the one time we were able to partake in the managers reception we found this great as well. The laundry on the 3rd, 6th and 9th floors were excellent to have as well. We would advise our friends in NZ of this hotel for them to stay. Thank You to all that made our stay enjoyable.

Room Tip: The rooms on the 12th floor were superb.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
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Helpful?
2 Thank Conrad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Anaheim - South

Property: Embassy Suites by Hilton Anaheim - South
Address: 11767 Harbor Blvd, Garden Grove, CA 92840-2701 (Formerly Embassy Suites Anaheim South / Disneyland Resort)
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Garden Grove
#7 Romantic Hotel in Garden Grove
#7 Family Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Anaheim - South 3.5*
Number of rooms: 375
Official Description (provided by the hotel):
The Embassy Suites Anaheim - South hotel is located just one mile from Anaheim's Disneyland Resort® attractions. This all-suite hotel features complimentary cooked-to-order breakfast and evening manager's reception. Shuttles are available in from of the hotel to take guests to all of Anaheim, California's recreation parks. The Embassy Suites also features an on-site Disney® Desk with information on Southern California and Disneyland® Resort attractions. ... more   less 
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Also Known As:
Embassy Suites Anaheim South / Disneyland Hotel Garden Grove
Embassy Suites Garden Grove
Embassy Suites California
Garden Grove Embassy Suites
Embassy Suites Anaheim South Hotel
Embassy Suites By Hilton Anaheim - South Garden Grove, Orange County, CA

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