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“Nice hotel... very busy place.”

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Embassy Suites by Hilton Anaheim - South
Ranked #9 of 19 Hotels in Garden Grove
El Paso, Texas
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Nice hotel... very busy place.”
Reviewed August 28, 2013

We were exited with this hotel!!! Beautiful accommodations, delicious cook to order breakfast, friendly staff, clean surroundings and very good location. An excellent place to stay when visiting Disneyland, they have a shuttle that takes you back and forth every 30 min. for a fare fee.

However, there are some details to consider: 1)The parking slots for your car are very small (if you can find one) and it is difficult to park specially if you get there late at night. Let's not forget that the hotel charges parking fee. 2)They have 4 elevators for all of us... they are not enough. It gets too busy and you will waste a lot of time waiting for the elevators going up or down.

  • Stayed August 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sabade4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (285)
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English first
Watchung, New Jersey
Level 4 Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 27, 2013

This hotel did the trick for us, as we were primarily there for Disneyland. It had a convenient place to purchase tickets for the park, as well as a shuttle, which was included in our Disney package.

I recommend the Disney package as we utilized the view of the fireworks, as we were with younger kids for whom 9:30-10 was a bit late to be at the park.

The pool could have been a little bigger, but it was fine for us. The breakfast (included) was very nice, and the lines were not long for us, as we were there early. The evening reception seemed fine, but we only were there briefly once. We saw some people taking 2 drinks each out to the pool to enjoy the air and view - that was a good idea which I would do if I were there again. This time we had young kids with us, and cocktails didn't really fit into our plans.

Room Tip: Book early for the Disney package to get rooms facing the fireworks.
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  • Stayed August 2013, traveled with family
    • Value
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Helpful?
Thank Nancy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed August 27, 2013

Helped us when we seriously needed a handicapped room in an emergency and it wasn't available...Monica at Front Desk Night Manager and Tommy in Reservations.....Actually, there were many very helpful employees. We will be there for over two weeks.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naselle, Washington
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 26, 2013

We were thrilled with this hotel! Beautiful accommodations, delicious breakfast, friendly staff, and clean surroundings. An excellent place to stay when visiting Disneyland! Everyone was most helpful.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Lori D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 25, 2013

we visited this hotel on July 30th, we came with my parents from out of town (visiting for the first time from Connecticut) and my husband and myself. We recognize from several trips on our own that hotels around Disney can be expensive, but this was on par with what we have found so far. We were trying to stay at Hilton properties for my parents whirlwind tour of California as they are Diamond members with Hilton. We had done ample research, the biggest reason why we chose this property was A) the fact all the rooms were 2 room suites, we did not see the point of paying for two hotel rooms when we were literally spending no time in the hotel, and we resolved that a sleeper couch was fine (the ones at this hotel were actually fairly comfortable as far as sleeper couches go).
The room was a good size, clean, the managers reception on average with other Embassy Suites and appreciated as a snack prior to waiting for dinner, and the shuttle and parking were easy.
We however were not prepared for how "kid crazy" this property would be. Now, we are a younger couple, but we do love kids and most of our friends have them. However, the kids were able to run crazy around the property, especially at breakfast. Now, points to the hotel and staff for putting up signage regarding the best and worst times to attend breakfast, and the team did an amazing job keeping it clean and clearing tables, so kudos. However more signage farther back in the lines regarding which is "omelet" and which is "buffet" would have sped up the lines.
We also (along with the rest of the hotel guests) had to wrestle constantly with the hotel elevators!! Once you hit the "page" button at the elevators requesting the elevator to your floor, there is no indicator for those in the elevator or those waiting if it is going up or down, so the elevators are NOT efficient and take twice as long to move anywhere and go in opposite directions from their original intentions...At one point of the 4 elevators on the whole floor it took 20 mins to get one, and no, we could not take the stairs as some of our party could not (unless an emergency...)
Also unfortunately we were placed right across from the horrid elevators and we could hear the elevators and all conversations of the families stuck waiting for 10 minutes at a time through the door as we tried to sleep on the sleeper couch.
We also could hear the "cute" Lion on top of the waterfall outside and hear him roar every time through the door to the sleeper couch and he quickly lost his cute factor. We could also hear the waterfall but that did help to down out the elevator and Lion noise.
While the hotel is very clean and the staff very nice, I don't know that we would stay again due to the craziness of the amount of kids/no enforcement of parental supervision, the nightmare of the elevators and hearing that noise into our room. The staff was good. Nothing super special, nothing bad--although the omelet guy

While we have now stayed at about a half dozen hotels in Anaheim for various reasons (mostly Disney however), I feel that we will try and find availability at some of the others we could not get into this time or stay at some of the ones farther and just drive to the parks.

Room Tip: ask for one on a higher floor so you can get away from the atrium noise and the LION THAT ROARS!? an...
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  • Stayed July 2013, traveled as a couple
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Helpful?
1 Thank NotsoRichtravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 25, 2013

You cannot beat the quality & service for the cost. The location is well placed for all your needs in Anaheim. The bellman [Paul] booked our return transfer LAX shuttle & beat any rates I had been able to find. Will absolutely recommend to friends.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sooziq77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garden Grove, United States
1 review
Reviewed August 21, 2013

I like all the features, even though its a little pricey you get a lot of value. Free drinks in the evening and a nice hot breakfast buffet ate hard to beat. Its also really nice when you have kids. Mom and dad can still have some, um privacy, and the kids are comfortable in the other room. This is my hotel of choice.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Justin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Anaheim - South

Property: Embassy Suites by Hilton Anaheim - South
Address: 11767 Harbor Blvd, Garden Grove, CA 92840-2701 (Formerly Embassy Suites Anaheim South / Disneyland Resort)
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Garden Grove
#7 Family Hotel in Garden Grove
#7 Romantic Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Anaheim - South 3.5*
Number of rooms: 375
Official Description (provided by the hotel):
The Embassy Suites Anaheim - South hotel is located just one mile from Anaheim's Disneyland Resort® attractions. This all-suite hotel features complimentary cooked-to-order breakfast and evening manager's reception. Shuttles are available in from of the hotel to take guests to all of Anaheim, California's recreation parks. The Embassy Suites also features an on-site Disney® Desk with information on Southern California and Disneyland® Resort attractions. ... more   less 
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Also Known As:
Embassy Suites Anaheim South / Disneyland Hotel Garden Grove
Embassy Suites Garden Grove
Embassy Suites California
Garden Grove Embassy Suites
Embassy Suites Anaheim South Hotel
Embassy Suites By Hilton Anaheim - South Garden Grove, Orange County, CA

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