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“The Suite and hospitality was unexpected for the price.”

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Homewood Suites by Hilton Anaheim-Main Gate Area
Ranked #8 of 19 Hotels in Garden Grove
Marana, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The Suite and hospitality was unexpected for the price.”
Reviewed April 2, 2013

The Suite and hospitality was unexpected for the price. They could have charged double their current rate!!! Very friendly staff both during the day and at night. They always went above and beyond any requests that I had.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary H, General Manager at Homewood Suites by Hilton Anaheim-Main Gate Area, responded to this review, April 26, 2013
I would like to thank you for taking your valuable time to reach out and let me know about your experience during your recent visit. I am happy to hear that the team was able make your visit positively memorable. Thank you again and I look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,431 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (208)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2013

I liked everything about my stay here. We came to go to Disneyland, and we were so comfortable. I would highly recommend Homewood Suites to anyone looking for the best value for their travelling dollars.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Justin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary H, General Manager at Homewood Suites by Hilton Anaheim-Main Gate Area, responded to this review, April 26, 2013
I would like to thank you for taking your valuable time to reach out and let me know about your experience during your recent visit. I am happy to hear that the team was able make your visit positively memorable. Thank you again and I look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn, California, United States
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 1, 2013

We had an aboslutey wonderful trip. We always stay at this hotel, we love the staff...especially Luis and Connie! They welcome us each and every time and treat us as if we are family.
We enjoy the morning breakfast and evening managers reception, it really helps save money....we only have to pay for lunch at the Disney parks....
Thank you so much to the entire staff for making our annual Spring Break trip a success!

Room Tip: Get an upper room facing the Disney parks, you can see the fireworks from your room :-)
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Becky V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary H, General Manager at Homewood Suites by Hilton Anaheim-Main Gate Area, responded to this review, April 26, 2013
I would like to thank you for taking your valuable time to reach out and let me know about your experience during your recent visit. I am happy to hear that the team was able make your visit positively memorable. Thank you again and I look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Louisiana, United States
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 1, 2013

We stayed here for several nights in mid March. Our room size was rather small compared to the other Homewood Suites rooms we have stayed in. The doors in the room would not close unless you pushed them rather hard, which wake everyone up every time someone got up to get a drink or use the bathroom doing the night. The room was also located on the first floor next to a side door which got used a lot and could be heard opening and closing every time someone used it all night. Housekeeping was vacuuming the hallway at 6am right outside the door that morning. We were told we could move rooms and that our luggage would be moved while we were at Disneyland, but when we returned at 10pm we were told no rooms became available, then when I asked them to check again there was a room open. So at 10:30 pm with a sleeping 2 year old and a tired 8 year old we had to move our luggage. I’m not complaining that we had to move it our self but when told it would be done we decided stayed at the park till 10pm.No one at the hotel even offered to help. At least we got sleep the second night after moving our luggage. The housekeeping did not leave any towels or shampoo the next day. So we had to call the front desk to get some but the phone did not work in the room. Also the blankets for the sofa sleeper we dirty. The room A/C did not work very well in either room. It got hot fast. We will never stay at this place again. I would like to add we are members of the Hilton Honors and this is the worse “Hilton” hotel we have ever stayed at.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CWF6271977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary H, General Manager at Homewood Suites by Hilton Anaheim-Main Gate Area, responded to this review, April 17, 2013
I would like to thank you for taking your valuable time to reach out and let me know the challenges experienced during your visit.

I will be working closely with my housekeeping and engineering departments to ensure we put these issues are put behind us, and am sure our current renovation will help leap us forward as well. Please accept my sincerest apologies, and am sure these will not be problems during your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatchewan
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 27, 2013

The hotel was ok. PROS: The space with kids. We've stayed in Homewood Suites before and enjoy the room sizes. The pool area was very nice. The service of the front desk staff was great and the price was right. CONS: it is a tired property. The housekeeping staff didn't clean our room for 2 days despite continuous calls. Food was pretty bad.
I am a Loyal Hilton member and love their properties, but this one left something to be desired. Like I said it wasn't great and wasn't terrible

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank roadmap12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary H, General Manager at Homewood Suites by Hilton Anaheim-Main Gate Area, responded to this review, April 26, 2013
I would like to thank you for taking your valuable time to reach out and let me know about your experience during your recent visit. I am happy to hear that the team was able make your visit positively memorable. Thank you again and I look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level 1 Contributor
4 reviews
Reviewed March 27, 2013

Rooms were good, appliances worked & were modern, convenient Disney shuttle. Pool broke down while we were there, but staff made arrangements with hotel next door to use there pool so worked out well. Great location - lots of restaurants close by and a Target with full grocery store across the street - great for saving money on eating when going to Disneyland, or if (like us) you have people with dietary restrictions and can't eat out a heck of a lot. Elevator very slow, but overall, very good experience. Would stay again.

Room Tip: Lower floor rooms are better. Elevator is very slow and heavily used. You'll probably find it fa...
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clint L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary H, General Manager at Homewood Suites by Hilton Anaheim-Main Gate Area, responded to this review, April 26, 2013
I would like to thank you for taking your valuable time to reach out and let me know about your experience during your recent visit. I am happy to hear that the team was able make your visit positively memorable. Thank you again and I look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brentwood, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 25, 2013

One needed a PHD to figure out the possessed AC system and of course the windows would not open. Nothing like dragging kids around Disneyland and returning to a sauna only to find complicated directions on how to work the AC. I travel a lot and this thermostat was waaaaay tto complicated and went back to 80 degrees every night at 4 am. Go to the pool? Yeah right it too was out of commission during our visit. Kids loved that......great transportation to park though great staff and welcome reception with free wine was excellent after a Disney-Day. The temp thing woke us all up every night though and was a deal breaker.

Room Tip: get a room where the windows open...ground floor??
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary H, General Manager at Homewood Suites by Hilton Anaheim-Main Gate Area, responded to this review, April 26, 2013
I would like to thank you for taking your valuable time to reach out and let me know about your experience during your recent visit. I do apologize about the disruption due to thermostat programming challenges. As we don’t get many of these complaints, on your next visit, please reach out to the team and we will have someone come to your room, to ensure it is programmed to your liking. I do apologize about the pool as well. Unfortunately the system was vandalized, and was out of service for about 3 days. I am happy to hear that the team stood out, and that we were able to accommodate you in a small way. I am also happy to announce our rooms and corridor renovation, so hopefully we will see you soon, and you will be able to enjoy our refreshed look.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Anaheim-Main Gate Area

Property: Homewood Suites by Hilton Anaheim-Main Gate Area
Address: 12005 Harbor Blvd, Garden Grove, CA 92840-4001
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Garden Grove
#8 Family Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Anaheim-Main Gate Area 3*
Number of rooms: 166
Official Description (provided by the hotel):
Extended stay suite hotel. An all-suites Anaheim hotel that will make you feel closer to home! The Homewood Suites by Hilton Anaheim-Main Gate Area hotel is one of the Disney Good Neighbor hotels, only a mile away. Enjoy complimentary Wi-Fi, daily breakfast and dinner Monday to Thursday. ... more   less 
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Also Known As:
Homewood Suites By Hiltonr Anaheim-Main Gate Area Hotel Garden Grove
Homewood Suites Garden Grove
Homewood Garden Grove
Homewood Suites Disneyland
Homewood Suites Anaheim California
Homewood Suites By Hilton Anaheim-Main Gate Area Garden Grove, Orange County, CA
Homewood Suites By Hilton Disneyland Area
Garden Grove Homewood Suites

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