The hotel was a great deal. We enjoyed our stay and breakfast was great. Our suite was clean, beds were comfortable, and the kitchen is well stocked. The front desk staff were extremely helpful and the place was clean. The elevator is slow.
Minus 1 star because our experience with the Disneyland shuttle was extremely unpleasant. This hotel shares its service with the nearby Sheraton hotel. The shuttles are small when compared to the demand, and the needs of families with small kids (strollers). The shuttles are always overly crowded and unsafe for children. Once during our visit, the shuttle did not pick up in Disneyland as scheduled. We waited over 30 minutes for the next pick-up but by then, other families arrived. When the shuttle finally came, chaos happened, people shoved, and we ended up not getting into the ride. Our two children were upset and so were we. Did I mention its not free? This is absolutely unacceptable for a PAID shuttle service.
While the hotel is great, we will probably stay somewhere else when we visit the area again.More