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“Hyatt Regency Orange County”

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Hyatt Regency Orange County
Ranked #3 of 19 Hotels in Garden Grove
Certificate of Excellence
GreenLeadersSilver level
Reviewed November 24, 2013

Seems to be a very old hotel. Its lobby area is nice. Rooms are no different that what you might expect at a Holiday Inn - practical, serviceable, comfortable.

There are 2 restaurants, nothing special. The Starbucks staff was great. Very friendly.

There did not seem to be a direct shuttle to SNA.

Room Tip: Based on the location, seems like there are only city views. The only choice might be getting into...
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  • Stayed: September 2013, traveled on business
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Thank JAlhadan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Manager at Hyatt Regency Orange County, responded to this reviewResponded December 4, 2013

Thank you for your feedback. We are glad that you enjoyed our nice lobby and that you found our Starbucks staff to be very friendly! You are correct, we do not offer a complimentary shuttle to SNA but there are various companies who will pick you up from our hotel such as Super Shuttle available. We hope you will stay with us again.

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2,132 - 2,138 of 3,547 reviews

Reviewed November 22, 2013

Our sheets had a blood stain....to bad we didn't catch it till we woke up next morning. Tub drain had a huge hair ball so it drained slow and toilet wasn't low flow so everytime you flushed we were scared it would overflow:/ they did fix quickly but it sucks that they don't maintain room standards prior to check in. Shuttle was always prompt to Disney....although target is close by fast food chain restaurants were not my cup of tea....I would def rent a car next time. If you can get a rate under 100.00 I would say it's worth the hastle...you get what you pay for! If the room would have been cleaned properly I would have generously tipped room service(I understand they are underpaid)

  • Stayed: November 2013
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Thank lcnjhico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Manager at Hyatt Regency Orange County, responded to this reviewResponded December 4, 2013

Thank you for your feedback on your recent stay. We are truly sorry to hear that your stay did not meet your expectations. Please contact Shane Nicolopoulos, Director of Rooms, at 714 740 6036 as we would like to remedy your stay.

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Reviewed November 19, 2013

We usually stay at disneyland hotel but since they were sold out I booked at this hotel thinking it would either be a nightmare or a dream! Thank goodness it was the latter:) This hotel is officially our new disney hotel of choice!!! It all started with an awesome rate on expedia followed with an early check in to the hotel. Thankfully room was ready and we were assigned to a room (1416) with a great view of the disneyland fire work show. Kids ordered a nice array of desserts from room service and enjoyed them while watching a movie. The TV had a glitch but the hotel sent an engineer who repaired it within minutes and returned shortly after with a tub of goodies for the kids!!! Nice Touch. The valet service allows in/out privileges all day which was convenient and car was always ready in no more than 5 min max. Upon arrival we went next door to Joes Crab Shack and upon mentioning it to valet, the attendant offered us a voucher for a complimentary appetizer. Meal was awesome and very kid friendly:) There are many restaurants and shops nearby not to forget a Target store that has disney souvenirs!!! a pharmacy and grocery store:) Meanwhile, downtown disney is only minutes away and you can either take the hotel shuttle or drive. There is a 3 hour complimentary parking at downtown disney. Or the shuttle bus which is convenient and a flat $5 fee for the entire day, kids under 10 are free. The hotel has its own shuttle and designated area at disneyland and drops off and picks up every 30 min.
It was too cold to use the pool but the facility looks fun and we loved the fact that they had a big pitt where kids can make chocolate s'mores. There is also a starbucks in the lobby but it didn't stay open very late, but hotel restaurants offered a great alternative. Not to forget the check in and check out process took a total of a few minutes. And upon check out the manager greeted us to make sure all went well during our stay, which was very appreciated. So all in all we will definitely be back!!!

Room Tip: Room with a view of the disneyland fire works display:)
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  • Stayed: November 2013, traveled with family
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1  Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Manager at Hyatt Regency Orange County, responded to this reviewResponded December 4, 2013

Thank you for your thorough 5 star review! We are thrilled to hear that we are your new hotel of choice when visiting Disneyland! Come back and visit us this summer so you and your family can enjoy our pools! We will look forward to welcoming you back.

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Reviewed November 15, 2013

Stayed at this hotel for 4 nights while visiting Disneyland. It is a little far away, not really walking distance to the park but it does have a regular shuttle which I would recommend using.

The hotel lobby and grounds are very modern and clean with a light and airy feel. The rooms are quite large with spacious bathrooms. I love the beds! They are soooooooooo comfy!!! The only thing that detracted from this was the fact that there doesn't seem to be much sound proofing, we were often disturbed by noisy coming from other rooms or outside including loud tvs/stereos and maintenance using a leaf blower early in the morning.

The restaurant Tusca was excellent, the food was delicious and I would return just to dine there again.

  • Stayed: November 2013, traveled as a couple
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1  Thank Andie_Palmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Manager at Hyatt Regency Orange County, responded to this reviewResponded December 4, 2013

Thank you for your feedback! We're happy to hear that you enjoyed your stay, appreciated our comfortable beds and loved our TusCA restaurant! Please come back and dine and stay with us the next time you are in California!

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Reviewed November 14, 2013 via mobile

We stayed 3 nights, Disneyland shuttle they have is awesome! The staff is great and the grounds are beautiful. The rooms on the other hand need some serious updating and their was a particular odor on our floor we couldn't figure out, like sweet sweaty feet or something. The staff listened and when our neighbors kept us up till 4 am they kindly escorted them out. My husband loved this hotel best out of the ones we have stayed at around the Disneyland area, the food here is certainly better than any others.

Stayed: November 2013
1  Thank hsmith9742
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Manager at Hyatt Regency Orange County, responded to this reviewResponded December 4, 2013

Thank you for your review! We are pleased to hear that you enjoyed our Disneyland shuttle, great staff and beautiful grounds. We are also glad that you brought the experience you had with noisy neighbors to our attention and that we offered a suitable solution for you. We look forward to seeing you again soon!

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Reviewed November 13, 2013

Stayed here 2 nights while at Disneyland. Room was nice but with 4 people (3 adults 1 child) would opt for a suite next time for more room and privacy. The staff was very friendly as was the cafe in the lobby - food was good. The only complaint I have is the room smelled a little musty moldy and I think that is because there is no way to vent the bathroom. Other than that it was great and I would stay here again.

Room Tip: Chose a room on the outer side to avoid noise from the lobby
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  • Stayed: October 2013, traveled with family
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2  Thank bnirvana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Manager at Hyatt Regency Orange County, responded to this reviewResponded December 4, 2013

Thank you for your feedback. We are happy to hear that you enjoyed your stay and you'd like to return! We look forward to your next visit - and yes please check out our suites that offer bunk beds for the kids at great rates!

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Reviewed November 13, 2013

I recently traveled to the Hyatt in OC for a conference with my 10 year old son. While I found it perfect for my business needs--wireless internet, good dining facilities for entertaining, nicely appointed meeting rooms, etc., I also loved it for the "vacation" features my son and I enjoyed while there, as well.

We loved the breakfast buffet (delicious and a huge variety of choices, as well as great service), the game room, the 2 pools and hot tub (expecially the hot tub--the weather was cold for swimming!). The Brew Pub restaurant was our favorite hangout--constant Disney movies for the kids, great pub food and drinks, nice atmosphere. We were also able to get tickets and a shuttle to Disney right at the hotel. The shuttle ran at least twice an hour and was very convenient. And, the person selling the Disney tickets at the hotel was knowledgable and hleped us understand the park(s), how to manage time, etc.

And, I haven't even mentioned the rooms, which were nicley appointed, big, and nice to come home to after a hard day.

We would go back in a heartbeat.

Room Tip: Ask for a room that opens to the huge, skylit, indoor courtyard.
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  • Stayed: October 2013, traveled on business
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Thank mjamespa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Manager at Hyatt Regency Orange County, responded to this reviewResponded December 2, 2013

Thank you for your 5 star review! We are so glad that you enjoyed your stay with us for both business and pleasure! We strive to accommodate both types of travelers in our hotel, so we are pleased to hear your feedback. We look forward to hopefully having you stay with us the next time you are in California!

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Additional Information about Hyatt Regency Orange County

Address: 11999 Harbor Blvd, Garden Grove, CA 92840-2703
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Garden Grove
#3 Family Hotel in Garden Grove
#4 Business Hotel in Garden Grove
#4 Romantic Hotel in Garden Grove
Price Range: $136 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Orange County 4*
Number of rooms: 653
Official Description (provided by the hotel):
When it comes to hotels near Disneyland, Hyatt Regency Orange County is the ultimate destination for your getaway or vacation. Located just 1.4 miles from the Disneyland® Resort, our luxury hotel near Anaheim has shuttle service available to and from the parks, and is in close proximity to Angel Stadium, the Honda Center, world-famous beaches and many other Orange County attractions. ... more   less 
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Also Known As:
Hyatt Regency Orange County Hotel Garden Grove
Hyatt Garden Grove
Hyatt Regency Garden Grove
Hyatt Regency Orange County Garden Grove, CA

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