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Hyatt Regency Orange County
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Reviews (3,797)
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1,949
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414
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All reviewsnorth towerkids suiteoc brewhousetennis courtsfire pitorange countyacross the streetbunk bedsself parkingkids eat freeguest servicesper dayalways on timedisney shuttlehotel is beautifulking suiteevery half hour
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Reviewed August 19, 2012

If you can get this hotel for less than $120 then it is a good steal. The place is convenient to all major attractions such as 5 mins to Disney Parking and 15 mins to Angels Stadium and 10 mins to The Outlet at Orange. Target is across the street with various restaurant and sports shop. Hotel lobby and bar area are wonderful.

Clean room, friendly staff. Try to avoid 3rd floor because the access area to pool does not have waterproof covers or locker. People wear wet swimsuits and shoes onto the corridor carpet to elevator so it is bad for people who stay on the 3rd.

Stayed there Aug 14-17

  • Stayed: August 2012, traveled as a couple
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Thank wescbr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Marketing Manager at Hyatt Regency Orange County, responded to this reviewResponded August 22, 2012

Thank you for taking the time to provide feedback on your stay with us. We are glad to hear that you enjoyed the staff, OC Brewhouse, and location of the hotel to nearby attractions. Thank you for visiting us from Canada, and we hope you will visit us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2012

Just returned from family vacation to Disneyland. Although this hotel is about 10 minutes away from the park the shuttle makes it easy. Drops you right off at main gate. The lobby is beautiful, the room was a tad dark but spacious and clean. The only thing that was weird is that they advertise the kids suite for young families and yet there a is sign on the top bunk that says not for kids under 16. All in all good value!!! Lots of self parking out back to save you from valet costs.

  • Stayed: August 2012, traveled with family
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Thank Jennifer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Marketing Manager at Hyatt Regency Orange County, responded to this reviewResponded August 22, 2012

Thank you for staying with us during your family vacation to Disneyland! We are so glad to hear that you enjoyed the Disney shuttle service, lobby, and value of the hotel. Thank you for providing feedback on your stay with us, and we hope you will come back and see us again soon!

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Reviewed August 18, 2012

The good...Beautyfull lobby,Room nice, clean, AC kicks butt
The Bad.... Loud Music from the Ball room, woke my family up from a power nap and we were on the 15 th floor! Slow check in..toilet seat loose. had to hold down handle to get a full flush, parking is $15/nt. more like 2 star

  • Stayed: August 2012, traveled with family
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2  Thank Arrrmando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Marketing Manager at Hyatt Regency Orange County, responded to this reviewResponded August 20, 2012

Thank you for taking the time to provide feedback on your stay with us. We truly apologize for any inconveniences that you experienced during your stay. If you would like to discuss any of these concerns in further detail, please contact our Rooms Executive, Shane Nicolopoulos at (714) 740-6036 to see if there is anything we can do to regain your business. Thank you for visiting us and providing feedback regarding your stay.

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Reviewed August 17, 2012 via mobile

I tried to get an early check in and even called a week earlier to request this. They not only did not make any efforts to fufill that request but they were actually rude on the phone the day that we were checking in. In the end we were able to check in 15 min earlier than the usual check in of 4pm. I am very disappointed. This is an establishment that obviously nickel and dimes there customers and make no extra concessions for there customers!! Please be aware!! For the price they are charging there are much better deals available out there!

  • Stayed: August 2012
    • Location
    • Cleanliness
Thank arlingtonmei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Marketing Manager at Hyatt Regency Orange County, responded to this reviewResponded August 20, 2012

First and foremost, we truly apologize that your request for early check-in was not honored at the time of your arrival due to the sold out status of the hotel. If you would like to discuss any of these concerns in further detail, please contact our Rooms Executive, Shane Nicolopoulos at (714) 740-6036 to see if there is anything we can do to regain your business. Thank you for visiting us and providing feedback regarding your stay.

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Reviewed August 17, 2012

The staffs were very nice and courteous and made the stay very comfortable.
I was able to check in early and have a late check out due to a conference.
The meals served by the hotel was not impressive.
It was just okay.
Would stay here again in the future.

  • Stayed: August 2012, traveled on business
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Thank Younjin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_gravelle, Marketing Manager at Hyatt Regency Orange County, responded to this reviewResponded August 20, 2012

Thank you for taking the time to provide feedback on your stay with us. We apologize that you were not entirely satisfied with your meals, and we thank you for letting us know. We are, however, glad that you had a comfortable stay with us. We look forward to welcoming you back as our guest in the near future!

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