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Days Inn & Suites Anaheim Resort
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Reviews (345)
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Reviewed March 10, 2014

I will NEVER stay at this hotel again! We booked a two night stay with them on a popular online hotel website. Later we added one night to the beginning of the trip and pre-paid in advance for everything. Upon arriving we found the room to be ridiculously disappointing. The toilet was dirty, the room stank of cigarette smoke, the workmanship of repairs in the room could only have been done by a child or a seriously inebriated individual. Disneyland was the focus of our trip not the hotel so we figured we would survive the little time we would be there. The next morning we found "breakfast" to be little more than a few pieces of bruised fruit so plan to buy breakfast elsewhere. After a long day at Disneyland we returned to the hotel and our room keys didn't work. We went to the office and were informed that our two children, ages 12 and 14, were considered ADULTS and there would be an additional charge of $45 since we had additional adults in the room????? We argued the absurdity of the situation with the hotel staff who called the manager. The manager would not back down and insisted we pay the $45 for additional ADULTS. We argued with the hotel staff again and he once again called the manager who only agreed to call us in the morning to discuss the issue and the hotel staff then reactivated our room cards. I then called the online hotel website through whom the room was booked. They confirmed the reservation was booked with two adults and two children ages 12 and 14. They agreed an adult is 18 years of age and older not 12 years and older. They promised to call the hotel manager in the morning to discuss the issue and said they would credit us the cost if they could not convince the hotel manager that an additional charge for a 12 and 14 year old ADULT was wrong. I hope this gets fixed and the manager learns some customer service but regardless of what happens I WILL NEVER STAY HERE AGAIN.

  • Stayed: March 2014, traveled with family
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1  Thank Brandon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2014

I keep coming back to this hotel as is one of my favorites in the Anaheim area. Hotel is clean, pretty quiet, hotel amenities are great plus they always provide great value price. As my other reviews, everything is in good working condition. The hotel added TWC HD programming to their TVs , nice touch if you are staying in the room while resting.

I must say David in the front desk always offers exceptional customer services and was able to satisfy my requests during my stay. Thanks!

Room Tip: Rooms on the 3rd floor a quieter from noise from the street.
  • Stayed: March 2014, traveled on business
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Thank Travelling D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2014

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 4, 2014

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 4, 2014

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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